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"Everyone from Presidential has been friendly and helpful -- great customer service! Glenn came to our home to discuss options to replace our furnace (fuel oil) and AC systems with a heat pump. He immediately understood that we were looking for a heat pump eligible for the new tax credits (unlike another company, who only provided estimates on what they had in stock). He prepared the estimates for 3 different models on site, and he noted that the heat pump eligible for the tax credit would cost about the same as an older model (unlike what the first company told us). We were able to schedule installation quickly, and then the adventures began. Harvey and Andre were here for 12+ hours...because a wire was either never connected at the factory or came loose during shipping. We also had to replace a defective line from our house to the unit. While it was a complicated install (not the fault of Presidential), we rec'd great service from hardworking staff members. Highly recommend!"

"Great service. Very thorough. Called them again to do an HVAC service. Very satisfied with FH Furr. I highly recommend this company."

"Going to take two visits, but that is because they wanted to see if when the unit thawed the fan was still working and save me over $1000. Turns out the fan is shot. So, calling them back, but I know they will be able to fix it. They have done work for me on this unit before. They cannot service all units, as I have a business and they weren't able to fix that one. But, they said that when they got there and looked at it before they spent a lot of time or money on parts, so at least they are honest."

"The service was extraordinary.. Nicholas made a special trip 50 miles at the spur of the moment to accommodate my needs so my wife didnâ  t have to come home from the hospital to a hot home. He made the repair within 15 minutes and gave a short education on AC 101. Great job."

"Great company! They've been super responsive when we've had questions or concerns, and deliveries are frequent enough that we never have to worry about running out of heating oil."

"I found this firm on AL and based on the ratings, I hired them to do an annual service check-up on my heat pump. The technician arrived promptly on the date and time we set up. He was thorough, knowledgeable, friendly and professional. I asked him to clean a dusty wall grate and he did it without complaint or additional charge. And $69.95 is more than reasonable for this work. I will definitely use McCrea to service my heat pump from now on."

"We are very happy with HVAC service. Compare to other companies they are much cheaper then others and provided quality work/services."

"The issue was diagnosed swiftly and repaired. Xavier, walked me through everything he did and explained why. He was very professional and knowledgeable. This was the second time using this company, the first time for a heating issue. At that time, I also got great service from the gentleman that serviced my system. The are consistent with their great service and reasonable prices."

"The service engineer was able to diagnose my issue over the phone which saved me hundreds of dollars. The engineer had superior knowledge of my specific HVAC system and overall HVAC technology."

"The Technician was knowledgeable of the situation; but the follow through is less than desirable. The appointment was not scheduled as confirmed. I requested a quote for an item to be repaired/or replaced and I had to call several times for the status. I will not be using this resource again and I will not be recommending this resource."