1-800 Busydog Basement Technologies

4.5 | 84 Verified Ratings
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1-800 Busydog Basement Technologies

4.5 | 84 Verified Ratings

508-584-4148

35 North Street
Canton, MA 02021
 
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Profile
1-800 Busydog Basement Technologies


Basement Technologies is the leading basement specialist in basement waterproofing. We are proud to offer our outstanding patented multi method waterproofing products and services to the area. We customize each job to the customer's need. Our experienced staff is eager to assist you in a friendly manor. Call us today to join our growing list of satisfied customers.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Boston
  • Worcester
  • Providence
  • Newton
  • Manchester
  • Cambridge
  • New Bedford
  • Lynn
  • Cranston
  • Haverhill
  • Andover
  • Nashua
  • Lowell
  • Framingham
  • Brockton
  • Waltham
  • Fall River
  • Lawrence
  • Warwick
  • Portsmouth
  • Rochester
  • North Attleboro
  • Middleboro
  • Dorchester
  • Concord
  • Quincy
  • Brookline
  • Woburn
  • Acton
  • Pawtucket
  • Dover
  • Hingham
  • Plymouth
  • Watertown
  • Medford
  • Somerville
  • North Providence
  • Arlington
  • Falmouth
  • Groton
  • Wellesley
  • Acushnet
  • Lakeville
  • Burlington
  • Southborough
  • Taunton
  • Hanover
  • Shrewsbury
  • Centerville
  • Peabody
  • Belmont
  • Newport
  • Salem
  • East Boston
  • Bridgewater
  • North Easton
  • Lee
  • Gloucester
  • West Medford
  • Somerset
  • Dedham
  • Needham
  • Westminster
  • Coventry
  • North Reading
  • Buzzards Bay
  • Wakefield
  • Londonderry
  • Townsend
  • Bedford
  • Ayer
  • Lexington
  • Marshfield
  • Braintree
  • Duxbury
  • Billerica
  • Hampton
  • Keene
  • Hudson
  • Rockport
  • Pocasset
  • West Wareham
  • West Hyannisport
  • Jamestown
  • Wilmington
  • Westport
  • Carolina
  • Lincoln
  • Merrimac
  • Green Harbor
  • South Dennis
  • Forestdale
  • East Brookfield
  • Upton
  • Hathorne
  • Wellesley Hills
  • East Falmouth
  • Hyannis
  • North Eastham
  • South Dartmouth
  • See All >

Services Offered

Cleaning & Maid Services
  • Clean Dryer Vent
Disaster Recovery Services
  • Water Removal Recovery
Foundations
  • Waterproofing Foundation or Basement
  • Concrete Foundation Raise
Mold & Asbestos Services
  • Indoor Air Quality Testing Companies
  • Toxicity & Mold Removal
  • Mold & Toxic Material Testing
Waterproofing
  • Waterproofing Inspection

Areas of Expertise

  • Basement Waterproofing
  • Crawlspace Repair
  • Home Generator Systems
  • Water Treatment, Filtration & Purification
  • Mold Testing & Removal

Product Brands Used

  • Basement Technologies, Rainsoft, GE Generators

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2010
State Licensing
Trade: Construction Supervisors
License #: CS-054165
Expiration: 07-12-2017
Trade: Home Improvement Contractor
License #: 174081
Expiration: 12-18-2018
Trade: Contractors
License #: 36385
Expiration: 12-01-2018
Screening
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Ratings & Reviews
1-800 Busydog Basement Technologies

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 84
  Page 1 of 9
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4.5   |  
Review by in Cambridge, MA
Project: Clean Dryer Vent
the tech they sent out Jean was great
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4.5   |  
Review by in North Attleboro, MA
Project: Clean Heating & Cooling Air Ducts & Vents
pjean did an elcellent jpob. he worked not stop, cleaned up, explained everything. for his age,20s he really knew what he was doing. polite. hard worker
Response by 1-800 Busydog Basement Technologies: That is so good to hear, we'll make sure to share your positive feedback with the technician who did the work. Thank you so much for your business, we greatly appreciate it!
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0.5   |  01-24-2017
To summarize my experience with Busy Dog "Think HARD before you give a deposit and engage in any sort of contract with Busy Dog": We had Busy Dog come out to assess our home before we closed on it because our plan was to finish the basement before we moved in. The sales rep walked around the basement, measured and visually assessed that we would need a full perimeter drain systems, including the inside partition wall and 2 sump pumps in order to make our basement dry. This assessment was done with the walls still up in the basement, which concerned us but the rep assured that they do this all the time and that we had water coming in between the seams of the foundation. We agreed to move forward and gave a deposit of $4,125.I know you're thinking we're crazy but we have kids and mold is not anything we want to mess around with.... AND the sales rep saw our kids so probably assumed the same. Fast forward, we close on the house, we gut the basement walls and discover that our water issues exist because of a crack in our foundation and because the landscaping slopes INTO the house and not away. We called Busy Dog and said their solution is not going to fix our water problems and we need to cancel. Busy Dog then first sent the Manager to look and reassess. He agreed that the full perimeter drain is overkill and that we need to fix the landscaping. He couldn't authorize a refund so he sent his manager over. He came by, assessed the issue, agreed that we have landscaping issues and said he would be in touch regarding our deposit refund. I then got a call from the Senior Manager and 3 others, and they tried to convince me that they could do the landscaping and wanted to come out again to take a look at the problem. I declined because we've done this dance before and asked for my refund. They said OK, no problem, we will reach out to our Controller and they will refund. I thought GREAT! Finally. Fast forward 3 weeks later and I am still chasing the Manager, Controller, Office Manager, and now President for a refund. Today the Manager told me that they will issue me the refund minus the 20%.... I said wait, you guys missassessed the work and you're holding 20%? They said YES. I said see you in Court and thanks for taking advantage of me and my family! Contact me if you want more details but I strongly urge you to NOT do business with this company as they are deceiving and not trustworthy.
Response by 1-800 Busydog Basement Technologies: There was an agreed upon scope of work that the outcome would be a warranted basement for the lifetime of structure. The work we do will work regardless of trial landscaping or hypothetical reasons why it is leaking. Regardless of landscaping issues or ?sink holes? the system that was agreed upon to be installed would work no matter what. There was not a mis-assesment and regardless of what happened on the outside, the basement was to remain dry. (consumer name withheld per their request) wanted this and we signed a contract. The labor, material, and scheduling all ensued, costing real dollars, hence the standard cancellation fee. However, we agreed to refund the deposit just not immediately. The 3 day recision was clearly disclosed on our proposal. The job was scheduled, material was brought in to do job, and labor allotted. We followed the contract to the letter of the law and still agreed to refund 100% of the deposit.
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3.5   |  
Review by in Somerset, MA
Project: Clean Heating & Cooling Air Ducts & Vents
Great job
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5.0   |  
BusyDog (doing business as Boston Basement in 2001) installed our sump pump in 2001. The sump pump needed repair; a serviceman came out and fixed the problem promptly, it's the only service call we have needed to make for this piece of equipment. The serviceman was knowledgeable and professional; he explained what he doing and cleaned up his workspace afterwards. Best of all, I was able to schedule a service call within 24 hours.
Response by 1-800 Busydog Basement Technologies: Thank you for the feedback and ongoing business Wanda. Please let us know if we can ever do anything to improve upon the experience. Happy new year!
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5.0   |  
Review by in Watertown, MA
Project: Clean Heating & Cooling Air Ducts & Vents
Work was great and he price was righ, no complaints whatsoever.
Response by 1-800 Busydog Basement Technologies: That is good to hear, thanks for the review. We're here if you have questions or need anything else. Enjoy your weekend!
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4.5   |  
Review by in Manchester, MA
Project: Clean Heating & Cooling Air Ducts & Vents
Very quick to reply on my initial search, was able to accommodate my schedule and the appointment was on time. Technician was really nice.
Response by 1-800 Busydog Basement Technologies: We love to hear it, happy New Year!
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5.0   |  
Review by in Newton, MA
Project: Clean Dryer Vent
courteous, kept me informed about arrival delay and work to be done.
Response by 1-800 Busydog Basement Technologies: Thanks Bob, let us know if you ever need anything else. We are thankful for the opportunity to work with you.
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4.0   |  
Review by in Franklin, MA
Project: Clean Dryer Vent
The technician ran almost two hours late; however, the office called multiple times to keep me posted as to when he would arrive. That really boosted the Company in my eyes! Delay was because of previous two jobs for which the clients had underestimated necessary work. Work was done quickly & efficiently. Only fault I found was that wished dryer connection had been retaped with new tape more securely. I would recommend this company.
Response by 1-800 Busydog Basement Technologies: Your feedback and constructive criticism is greatly appreciated. Thank you for the opportunity to work for you.
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5.0   |  
Review by in Chatham, MA
Response by 1-800 Busydog Basement Technologies: Thank you for the awesome rating...happy New Year!
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Showing 1-10 of 84
  Page 1 of 9

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