Air Efficiency Services, LLC

4.77 | 79 Verified Ratings
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703-585-0332

PO Box 40936
Arlington, VA 22204
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Profile
Air Efficiency Services, LLC


Licensed. Proven. Trusted.

Air Efficiency Services, LLC is a licensed and insured contractor in Virginia and Maryland, specializing in air conditioning, heating and plumbing services in Northern Virginia. Owner is a Master HVAC Technician and Master Plumber with more than 15 years experience. Services include repair and installation of heat pumps, air handlers, gas furnaces, air conditioners, humidifiers, package units, and water heaters. We are approved for Carrier and American Standard equipment, as well as other brands. Emergency services are available. We provide free estimates for new full system or unit replacement/installation. Repairs require diagnosis of the problem and, therefore, a fee is charged. We accept visa and mastercard. We are customer-oriented, qualified, and able to provide excellent and responsible service. We are punctual and attentive to details with an eye toward caring for customers' comfort and homes. References are available upon request.

Achievements

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Quick Facts

Business Hours
Monday - Friday 8:00 am - 8:00 pm
Saturday - Sunday 12:00 am - 12:00 am
(Please call to confirm)
  • Warranty Offered
  • Warranty Description: Limited one year labor warranty on system installation. 30 day labor warranty on parts installation and repairs.
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2009
State Licensing
Trade: Plumbing
License #: 2705125552
Expiration: 11-30-2016
Trade: HVAC
License #: 2705125552
Expiration: 11-30-2016
Trade: Class B Contractor
License #: 2705125552
Expiration: 11-30-2016
Trade: Master HVAC
License #: 2710045777
Expiration: 09-30-2015
Trade: Master Plumber
License #: 2710045777
Expiration: 09-30-2015
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
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Air Efficiency Services, LLC

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Showing 1-10 of 79
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5.0   |  
I called them in the evening and they came out the same night. They did an amazing job diagnosing the issue then repairing right away. The cost of after hour service and repair was really affordable -- especially compared to some of the bigger companies (I think many homeowners can infer who I'm referencing). And they actually fixed my problem and spent the time making sure that it was really fixed.
Response by Air Efficiency Services, LLC: Thanks, Nick, for posting this review. We do try to provide professional and thorough service at an affordable price. Best wishes for no more A/C problems this summer!
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0.5   |  07-30-2015
they were courteous, but totally misdiagnosed a problem and cost me a lot of money.
Response by Air Efficiency Services, LLC: Thank you for your comment. We are sorry that you are unhappy with the service. You complained of water leaking around the indoor A/C unit. We tested the condensate pump, which was operating normally, and freon levels, also fine. We noticed the duct work was sweaty which is not unusual, based on our experience, during weeks of high humidity; however, your duct work was exceptionally sweaty. We recommended keeping the fan on and changing the filter more often. You asked about dehumidifiers and our technician indicated that it might help. We charged only for our standard service call.
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4.0   |  
Technician was great, but the company and the bill I feel was completely unfair and unspoken until the work was completed. I have 1 property that has 2 AC units and I was charged 2 service fees, one for each unit even though that was not disclosed prior to repair and they are both at the same property. If I were hiring the technician alone I would give him a 5 star, however I would not rehire the company because I feel that was a shady billing move on their part.
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4.5   |  
A nice job overall. Air Efficiency Services advertised a free estimation visit on the Home Adviser site, but then ultimately charged for the first visit (which ultimately included some work). These policy nuances should be made more transparent on the website.
Response by Air Efficiency Services, LLC: We agree, apologize, and regret the impression that our policy was not transparent. This was not intentional. We do offer free estimates for new system replacement or installation; but, repairs require work to diagnose the problem. We do, of course, provide a price quote for repairs when customers already know the part to be replaced; however, most of the time customers need us to inspect the system to discover the problem. Home Advisor's site has a line to check for "free estimates" but doesn't allow for clarification so we've unchecked the box on this site. Again, we do apologize. Thank you for taking the time to post a review.
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5.0   |  
I love the fact that they are open later in the evening so wereable to come and fix the A/C after work. Right on the spot...cheaper than most of the other companies.thank you home advisors for referring me to them...
Response by Air Efficiency Services, LLC: We try to help as we understand it can be HOT without A/C. Thanks for taking the time to post a review.
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4.5   |  
Very efficient Was able to do repairs with in few hours of calling
Response by Air Efficiency Services, LLC: Thank you for posting a review. We do appreciate it.
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5.0   |  
Luis Castro is a splendid guy. He explained what he was doing and offered solid suggestions. He was in and out of here in 15 minutes. I went from no freon to full freon. And this is an old unit. He did not make fun of it, but did what he could to make it work right.
Response by Air Efficiency Services, LLC: Thanks for the review, Mike, with apologies for the delay. Luis likes to explain what he's doing and why -- we appreciate that you noticed. Hopefully your system is still functioning well and you're breezing through the summer.

1 of 1 users found this review helpful.

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4.5   |  
Came on Sunday evening, on time. Was very courteous when entering home.
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5.0   |  
Luis of AES came by w/his brother and they went straight to business, diagnosing and servicing the problem. I submitted a request through Home Advisor and was contacted by Luis within 5 mins! I was pretty surprised. We scheduled a same day appt, they came by, were very friendly and showed great expertise. I will definitely use them for any future AC/HVAC issues hands down!
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5.0   |  
the professionals did a great job and work was great.
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Showing 1-10 of 79
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Air Efficiency Services, LLC

4.77 | 79 Verified Ratings See All Reviews

703-585-0332

PO Box 40936
Arlington, VA 22204
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