American Exteriors and Masonry, LLC

4.5 | 83 Verified Ratings
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American Exteriors and Masonry, LLC

4.5 | 83 Verified Ratings
Write a Review

703-443-2699

1311 Barksdale Drive NE
Leesburg, VA 20176
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Profile
American Exteriors and Masonry, LLC


Your Friend and Partner in the Business

American Exteriors & Masonry is Northern Virginia's most trusted Design and Remodeling Firm. Located in Leesburg, Virginia, we are a family owned and operated firm. With two generations of experience and thousands of projects installed, we are a contractor you can trust. With 14 Angie's List Super Service Awards in 4 years you can depend on us to provide you with superior quality products and services. We hold a Class A Contractor License, the top license you can acquire from the state of Virginia. We are fully bonded and insured with Workers Compensation and General Liability Insurance. At no charge, we will design a custom outdoor living space especially for you. Compare our high quality construction methods and warranties with our competitors and you will see why we have no competitors. We have specialized, highly trained installers in each sector of our business. For your Free Design Consultation and Quote, call 703-443-2699 or visit us on the web at American-Exteriors.com

Achievements

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Service Area

  • Dulles
  • Sterling
  • Ashburn
  • Leesburg
  • Purcellville
  • Hamilton
  • Round Hill
  • Chantilly
  • Middleburg
  • Paeonian Springs
  • Aldie
  • Waterford
  • Lincoln
  • Philomont
  • Lovettsville
  • Fairfax
  • See All >

Services Offered

Brick & Stone
  • Brick and Stone Patios, Walks, and Steps - Install
  • Brick, Stone or Block Wall Install
  • Brick and Stone Driveways & Floors - Install
Concrete
  • Interlocking Pavers for Patios, Walks and Steps - Install
  • Pavers for Driveways and Floors - Install
Decks
  • Deck or Porch Build or Replace
Sheds & Enclosures
  • Gazebo Install

Areas of Expertise

  • Paver/Flagstone/Brick/Concrete Patios, Walkways, and Driveways.
  • Brick, Block, or Stone Retaining Walls
  • Decks, Porches, and Screened Rooms
  • Outdoor Fireplaces and Fire Pits
  • Outdoor Kitchens and Grills

Product Brands Used

  • Hanover Pavers
  • Trex
  • UnderDeck
  • PA Variegated Pattern Flagstone

Quick Facts

Business Hours
Monday - Friday 9:00 am - 7:00 pm
Saturday - Sunday 9:00 am - 2:00 pm
(Please call to confirm)
  • Warranty Description: We offer the best warranty's available
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Retaining Walls
  • Bilingual

Credentials

In Business Since: 2005
Memberships & Affiliations
  • TrexPro Gold Certified Deck Contractor
  • Better Business Bureau Accredited Member A+ Rating
State Licensing
Trade: Home Improvement Contracting (HIC)
License #: 2705103481
Expiration: 03-31-2018
Trade: Class A Contractor
License #: 2705103481
Expiration: 03-31-2018
Trade: Commercial Building (CBC)
License #: 2705103481
Expiration: 03-19-2018
Trade: Building Contractor (BLD)
License #: 2705103481
Expiration: 03-31-2018
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • EPA Lead Safe Certified
Awards
  • Angie's List Super Service Award 2013
  • Angie's List Super Service Award 2014
  • Angie's List Super Service Award 2015
  • Angie's List Super Service Award 2016
  • Best of Houzz 2017 Award - Customer Service
Screening
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Business Overview

Community Involvement

Habitat for Humanity

Salvation Army

How We Got Started

I chose to work in this industry because I was raised in the Home Improvement industry. My father started his company in 1947. I learned and worked in his business during my early years. When I completed my service in the United States Navy, I continued my career in the industry. I have been working in the Northern Virginia market for over 30 years. My firm has successfully installed over 6,000 projects..

We started in this industry in 1965.

We describe our business as Family owned and operated

Why do you feel your company is ahead of your competition?

Our Reputation for Quality, Efficiency, Trust, Honesty, and Customer Service sets us apart.

 

Photos
American Exteriors and Masonry, LLC


My Work
17 Projects
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Ratings & Reviews
American Exteriors and Masonry, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 83
  Page 1 of 9
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0.5   |  08-30-2017
Nate provided us an estimate based on our requirements on April 7th 2017 and collected 20% of the cost with an agreement to start the work by June 1st 2017. The contract was one page and he showed us several models to let us the finish of our deck. After providing them the PLAT on 05/25/2017, we were hoping the project would start by June 1st week. I was constantly in touch with them, as we want the deck and the patio to be completed in order to host our house warming party. I was told that the project schedule was on time. The trouble started with the beginning of the project. The footing failed several inspections and I was worried why would a renowned company unable to get it passed after several attempts. The answer was,lack of supervision or directions to the crew. Then came another shock, Fairfax county pulled the permit because the plan didn't meet the county requirements. Nate blamed it on the building, whereas he missed to provide proper planning based on the existing building. My neighbour who has a similar house started the deck project with another company and they were able to plan it properly. Their construction went forward without any hiccups. Their project took 15 days to complete, whereas our project sat there without any progress. To proceed further, I was asked to pay for the change in cost to meet the county requirement. I was provided an estimate and signed a contract but in the through the project I was asked to pay more for none of my mistake. My only mistake here was going with American Exteriors and Masonry. Now, the company had issues with the crew and again I took the hit for it. The project was halted until they could find another team to work on our project. The real problem started with the materials. I was shown a different model which had vinyl handrail and I was told my deck would be similar to it. They started putting wooden handrail, when I called Nate to discuss about it, I was asked to pay the difference in cost. When I insisted that we agreed on vinyl railing in the initial discussion, it fell in deaf ears. I was asked to pay more to get what was initially shown during the initial estimate. Finally, they finished the project on 07/21/2017 and my party was on 07/22/2017. All the materials and trash were all sitting in my drive way when I had my guest, it was not a pretty site. I thought we are done with this project and I was so wrong. The deck failed the final inspection. Despite the failed inspection, the company wanted me to pay for the deck. I insisted the payment will be made only when the deck passed inspection. I had to leave for 4 weeks vacation. Prior to leaving, I wrote an email to Nate and Carmen about the inspection and how I am not happy about the finishing of the deck. I didn't get any response. The deck and patio passed inspection in the last week of August. When I came from vacation they wanted the payment but didn't want to address my concern. Our Deck and Patio is completed after 90 days and the outcome is not something we agreed. Completely frustrated with lack of responsibility from American Exteriors and Masonry. If you are looking for a company who you can't trust and will give your hard time throughout the project, then look no where... American Exteriors and Masonry is your choice.

1 of 1 users found this review helpful.

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5.0   |  
Loved their masonry work. Would definitely consider them for other projects
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5.0   |  
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5.0   |  
We were incredibly pleased and impressed with American Exteriors and Masonry! They were professional and helpful right from the beginning when we were designing our new patio & steps and were in constant communication with us during all phases of the process. They offered a good price, started the project earlier than planned, and finished it very quickly (without sacrificing quality)! We would highly recommend them to anyone and have already given their contact information to two of our neighbors.
Response by American Exteriors and Masonry, LLC: We thank you for your business and your review. Enjoy your new Patio! American Exteriors & Masonry
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4.5   |  
Very satisfied with the work that American Exteriors provided. The install teams were professional, clean, and courteous. Crews showed up at the appointed time, with all the materials and completed the entire project on schedule as described in the contract. Finished work resulted in outcomes that exceeded our expectations. Priced fairly, but this is not a contractor to be selected on lowest price “ this contractor provides professional quality workmanship and a steadfast warranty on materials and workmanship. I will use them again on other projects and have recommended them to others.
Response by American Exteriors and Masonry, LLC: We thank you for your review and your business!
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5.0   |  
Review by in Ashburn, VA
We had them install a 789 sq. ft. flagstone patio and walkway in our back yard and side of the house with a fire pit. I've dealt with many contractors before and these guys are serious business. If you have dealt with contractors going missing for days/weeks and projects shifting to the right by days/weeks. You share the same pain as I did. When we hired these guys to do the patio, I was afraid same thing will happen, so I was a lot more picky. I was surprised by the responsiveness, professionalism, and care for the project. I can't say enough about American Exteriors. They even notice flaws that I didn't see and fixed it after we were done with the final walk. Then we had a problem with a flagstone that was not American Exteriors fault, Lawn care guys broke pieces off of it and they took care of it with a smile. Pricing Note: They come in a bit higher, not by much, but in return you can ensure the job gets done and completed in a timely fashion, and worry free. You get what you pay for. Side note: PLEASE take care of these guys when they come to work at your home. It doesn't cost much to be nice and caring to these guys, they work hard and when you try to lift one of the pieces, it's not light.
Response by American Exteriors and Masonry, LLC: We thank you for your business and your review! It was a pleasure working with you. Enjoy your new Patio!
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4.0   |  
The company was on top of everything and stayed in constant communication with us to make sure things were going as planned. Both Zach (project manager) and Kevin (site supervisor) were very easy to work with and helped come up with ideas for the couple issues we ran into. I felt very comfortable with them and they stayed involved during the entire install. The workers were always professional and courteous as well.
Response by American Exteriors and Masonry, LLC: Thank you for your business and your review.
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4.5   |  
We had them install a 300 sq. ft. flagstone patio in our back yard for our fire pit. They also installed drain lines for the fire pit and down spout. Carmen and company were able to knock out the work in a short amount of time w/out sacrificing quality. We are extremely pleased with the outcome and would recommend them to our family and friends. Top notch work!!!
Response by American Exteriors and Masonry, LLC: We thank you for your business and your review. It was a pleasure working with you. Enjoy your new Patio!
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5.0   |  
Excellent work and customer service!
Response by American Exteriors and Masonry, LLC: We thank you for your review and your business. Enjoy your new Flagstone Walkway!
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4.5   |  
Review by in PA
We got several estimates to replace our front porch and front walk with flagstone. American Exterioirs was not the cheapest, but we're really glad we chose them! The workers were professional, on time and pleasant to have around. They're experts at what they do and we loved their work so much. So much, that we had them do more than we had originally planned. The gentleman who did the stone work was a true artist and we wished we had more places to have him 'work his magic'. After the driveway surface was finished and the area roped off, A DOG WALKED ACROSS IT BEFORE IT DRIED! No problem! I was able to contact Carmen and he sent Daniel back to correct it - so happy about that! Overall we wer extremely pleased with their work and would highly recommend them!
Response by American Exteriors and Masonry, LLC: We thank you for your business and your review. It was a pleasure working with you.
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Showing 1-10 of 83
  Page 1 of 9

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