Arrow Heating Cooling and Home Maintenance, LLC

4.15 | 13 Verified Ratings

Arrow Heating Cooling and Home Maintenance, LLC

4.15 | 13 Verified Ratings

513-304-0009

4117 Myrtle Avenue
Cincinnati, OH 45236
 
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Profile
Arrow Heating Cooling and Home Maintenance, LLC


Thank you for choosing Arrow Heating Cooling and Home Maintenance, LLC, Hamilton County's premiere heating and cooling service provider. I specialize in both service and installations. We proudly serve Cincinnati and the surrounding areas and look forward to earning your business. I am epa certified , and have 24/7 service . I am looking forward to hearing from you .

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Credentials

In Business Since: 2013
Screening
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Ratings & Reviews
Arrow Heating Cooling and Home Maintenance, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 13
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5.0   |  
Review by in Cincinnati, OH
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
They were very thorough and knew exactly what to do and also made recommendations for further maintenance
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1.0   |  
Review by in Loveland, OH
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
I had read reviews that this company would try and upsell you as a customer, and sure enough within the first 2 minutes I was told I needed to pay $100+ for a full furnace cleaning in addition to the broken part. I can understand if they wanted to offer this service and explain the benefits, but when I politely declined the cleaning I was pressured several more times into doing it, each time repeating that I did not want to pay for the extra maintaince at this time. It took at least 10 minutes and 5+ "no's" before they dropped the topic. On top of that the broken part that was replaced was around $20-40 depending on seller yet I was charged $200 flat for it. I found this strange as there was no breakdown of part plus tax or labor like I would expect to see. I felt as tho they waited untill I declined the cleaning to inform me of the parts price so that they could add money to it. When I inquired into the price difference I was aggressively and uncomfortably told that I was being charged a fair price and that I needed to pay the $200 for the part and $75 for the visit. I felt bullied. It's times like these where I wish I would have trusted my own handy"woman"skills and Home Depot and could have repaired the furnace myself for 1/5 the cost. Lucky for them my husband was out of town and I needed heat, but I will not work with or recommend this company to anyone as I do not feel they had good integrity or honesty .
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5.0   |  
Review by in Cincinnati, OH
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
Great company to take care of your heating and air conditioning needs
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4.0   |  
Did a gas line in 20 degree weather great job done in a timely manner
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5.0   |  
Very responsive and personable.
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4.5   |  
Mike is an honest, hardworking, knowledegable individual. He charges a fair price for his work. He repaired two A/C for me in one week. I would hire him again and am happy to give my recommendation. Dan M
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5.0   |  
I appreciated that they were fast and able to come quickly to solve the issue.
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5.0   |  
I could not be happier. Everyone was very nice and Mike explained everything in full detail. The deal I got with my new unit was amazing. I am recommending them to everyone I know.
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0.5   |  05-10-2016
Contractor was hired to diagnose reason for AC failure and provide and estimate for the repair. Problem experienced: Exterior Fan and Compressor were not coming on. Contractor came out, flipped a switch on a "Connector" and the Fan and Compressor did come back on. He attempted to sell a cleaning and maintenance plan which we declined so he promptly collected the service fee and left. He did not check to see if the unit was pumping cold air or working, which it wasn't. When we called him back to inform him that it was not working, we were informed that in order for him to come back out to diagnose the issue, it would cost us another service fee. Unless we agreed to have him do the repairs. After being told that it would take two trips and two service fee's to just diagnose the issue, we chose to go with a different contractor.
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5.0   |  
Review by in Hamilton, OH
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
felt confident in honesty of this company
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Showing 1-10 of 13
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  6. Bankruptcy Search
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  10. Identity Verification (Reverse Phone Lookup)
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