Bates Pool Mechanix, LLC dba Bates Pool & Spa Mechanix

4.35 | 24 Verified Ratings

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713-401-6369

3202 Bent Grass Drive
Katy, TX 77450

Your use of our services is governed by our Terms & Conditions

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Ratings & Reviews

Profile

Bates Pool Mechanix, LLC dba Bates Pool & Spa Mechanix

Bates Pool & Spa Mechanix, LLC, Specializing in swimming pool and portable spa equipment troubleshooting and repairs. 25 years of industry experience you can count on.

Services Offered

Hot Tubs, Spas & Saunas

Hot Tub or Spa Repair

Swimming Pools

Service Area

Houston
Katy
Barker
San Felipe
Hockley
Fulshear
Simonton
Sealy
Alief
Cypress
See All >

Areas of Expertise

Pool Equipment Performance Diagnostics and Repairs
Hot Tub Equipment Troubleshooting and Repair
Electronic Controls Troubleshooting, Programming and Repair
Automatic Pool Cleaner Diagnostics and Repair
Spa Jet Performance, Repair and Replacement

Product Brands Used

Hayward
Intermatic
Jandy
Pentair
Sta-Rite
Waterway Plastics

Quick Facts

Business Hours

Monday - Friday 8:30 am - 3:30 pm
Saturday - Sunday 10:00 am - 2:00 pm
(Please call to confirm)

Warranty Offered
Credit Cards Accepted
Free Estimates
Trip Charge

Credentials

In Business Since: 2008

Memberships & Affiliations

Service Magic Inc.
Pool Genius Network

Green Certifications

Insurance

Type: General Liability

Amount: $1,000,000

Expiration: 09-01-2013

Awards

Accredited Member with the Better Business Bureau ,,2011

About Us

Community Involvement

Team Co-Sponsor of Katy Youth Football League 2008

How We Got Started

I chose to work in this industry because I've always been a hands-on guy.

I love working in West Houston & Katy areas because That allows for more quality service calls and less travel time.

We started in this industry in 1984.

We describe our business as Up and coming

Why should I be called for work?

Because I've learned from the factory engineers, not some self labeled tech.

Profile
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Ratings & Reviews

Photos

Bates Pool Mechanix, LLC dba Bates Pool & Spa Mechanix

Carter

1 photo | Heater needed a repair and some brush trimming for safety

Skelton

1 photo | Salt Cell and DE Filter both needed cleaning

Norstram

1 photo | Checked and corrected spa water & filters. Checked pump also.

Lacy

1 photo | Portable Spa Heater had to be replaced

Profile
Photos
Ratings & Reviews

Ratings & Reviews

Bates Pool Mechanix, LLC dba Bates Pool & Spa Mechanix

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

5.0 | 05-09-2013

Review by Tom H. in Houston, TX
Project: Repair or Service a Hot Tub or Spa

Kevin showed up on time and did a great job.I would recomend his service if you need any work done.

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5.0 | 05-07-2013

Review by Tina K. in Houston, TX
Project: Repair or Service a Hot Tub or Spa

Amazing! Wonderful! Outstanding! Finally, someone that knows what they are talking about, honest, dependable, not afraid to dig in, & definitely not too lazy to fix it,. You know, "'well lets just replace the entire thing" line they feed you. He is knowledgeable, trustworthy, excellent work ethic, accountable! Just all the qualities I've yet to find in big pool companies! I could go on, but am sure your time is short & you need a pool repair fast! Look no further! He repaired my jacuzzi heater in March 2013 & a month later I ended up w/ another unrelated pool repair! Fixed both in a zip for under $350! (& no, i'm not paid to say this)

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4.33 | 03-20-2013

Review by Andrew S. in Houston, TX
Project: Repair or Service a Hot Tub or Spa

Was prompt and did good work. Knocked some off the total price because there was an issue with his supplier that caused a delay in work.

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5.0 | 07-13-2012

Review by Courtney J. in Katy, TX
Project: Repair or Service Swimming Pool or Accessories - In Ground

Friendly, honest, reasonable. Kevin is the pool man for us.

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0.5 | 06-13-2012

Review by a homeowner in Katy, TX
Project: Repair or Service Swimming Pool or Accessories - In Ground

I believe he practices a shady business. He put in a part that was not needed.

Response by Bates Pool Mechanix, LLC dba Bates Pool & Spa Mechanix: I visited this customer and told her I would replace this part to see if it would solve the problem. I mentioned it was inexpensive. The next day, the pump sounded good when I left but when they tested the pump later that day, it was not good. They left 3 or 4 voice messages at my home office instead of cell number. I was tied up on another jobsite that afternoon and they got very upset that I didn't call them back right away. So they cancelled their check that day and I returned their old part the next day or two! I figure I'm $75 in the hole including the new part, after trying to help this neighbor. I would have worked with them but..

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5.0 | 04-19-2012

Review by Rose F. in Katy, TX
Project: Repair or Service a Hot Tub or Spa

Kevin is wonderful and we were very pleased. I can see why he has such excellent reviews already. We will be calling on him for all of our pool and spa needs. He truly cares about his customers!! I will highly recommend him to everyone!!

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5.0 | 01-10-2012

Review by John C. in Katy, TX
Project: Repair or Service a Hot Tub or Spa

Mr. Kevin Bates was prompt, curteous and knows his business. I appreciate his quick response and his excellent technical service. I would not hesitate to call upon him again if need be and will gladly recommend him to others.

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5.0 | 12-05-2011

Review by Craig V. in Houston, TX
Project: Repair or Service Swimming Pool or Accessories - In Ground

n/a

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4.0 | 08-22-2011

Review by Douglas D. in Katy, TX
Project: Repair or Service Swimming Pool or Accessories - In Ground

he was quick and reached me right away to get my pool corrected as the 1st reponder, and very happy with the results.

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4.83 | 08-15-2011

Review by Yvonne H. in Houston, TX
Project: Repair or Service Swimming Pool or Accessories - In Ground

Bates Mechanix accurately diagnosed the issue with the pool pump and had it repaired and installed in the timeframe promised.

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