Ben Franklin Plumbing of Braselton, Inc.

4.41 | 104 Verified Ratings
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Ben Franklin Plumbing of Braselton, Inc.

4.41 | 104 Verified Ratings


935 Highway 124, Suite 209
Braselton, GA 30517
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Ben Franklin Plumbing of Braselton, Inc.

Benjamin Franklin Plumbing of Braselton is a family owned and operated business, offering plumbing services for both commercial and residential applications. We specialize in resolving all types of plumbing problems. We can handle new installation, as well as, service for existing plumbing. We carry and install many major brands of electric, gas and tankless water heaters. Our service area includes Hall, Jackson, Barrow and Forsyth Counties. We are licensed, bonded and insured. Also, we offer 24 hour emergency services. We are extremely passionate about the work that we do and you can trust us to provide a high quality service at a fair and honest price. If you are looking for a plumber you can depend on, please call Ben Franklin today!


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Service Area

  • Gainesville
  • Lawrenceville
  • Commerce
  • Buford
  • Duluth
  • Oakwood
  • Athens
  • Cumming
  • Lula
  • Flowery Branch
  • Nicholson
  • Suwanee
  • Chestnut Mountain
  • Talmo
  • Jefferson
  • Maysville
  • Braselton
  • Pendergrass
  • Gillsville
  • Auburn
  • Hoschton
  • Dacula
  • Fayetteville
  • Homer
  • See All >

Services Offered

  • Basement Drainage Channels Repair
  • Clear Sewer Main
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Clear Drain Clog or Blockage
  • Sump Pump Repair
  • Tankless Water Heater Install
  • Tankless Water Heater Repair
  • Water Main Install or Repair
  • Drain Line Breakage Camera Locate
Water Treatment System
  • Water Treatment & Purification Install
  • Water Treatment & Purification Repair

Areas of Expertise

  • Faucets, Fixtures and Pipes
  • Water Heaters
  • Tankless Water Heaters
  • Drain clearing / jetting
  • water filtration

Product Brands Used

  • American Standard
  • Delta
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Jacuzzi
  • Kohler
  • Moen
  • Newport Brass
  • Price Pfister
  • REHAU, Inc.
  • Rheem
  • TOTO
  • Wolverine Brass, Inc.
  • See All >

Quick Facts

Business Hours
Monday - Friday 12:00 am - 12:00 am
Saturday - Sunday 12:00 am - 12:00 am
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted
  • Warranty Description: 2yr. labor warranty
  • Bilingual


In Business Since: 2008
Memberships & Affiliations
  • American Water Works Association (AWWA)
State Licensing
Trade: Master Plumber - Restricted
License #: MP208097
Expiration: 11-30-2018
Type: General Liability
Amount: $0
Expiration: 10-20-2017
Type: Worker's Compensation
Amount: $0
Expiration: 10-20-2017
Type: Automotive
Amount: $0
Expiration: 10-20-2017
HomeAdvisor Screened. View Details

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Ben Franklin Plumbing of Braselton, Inc.

My Work
1 Projects
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Ratings & Reviews
Ben Franklin Plumbing of Braselton, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 105
  Page 1 of 11
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5.0   |  
They had to do some innovative changes to fix my sink. They invented a copper version of a factory part made of plastic that broke.
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5.0   |  
Review by in Braselton, GA
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4.0   |  
Seemed to be expensive
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5.0   |  
They were on time and honest about the job.
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5.0   |  
Review by in Auburn, GA
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2.0   |  
Review by in Cumming, GA
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5.0   |  
They did a great job!
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1.0   |  
When the Service Tech (Angel) showed up I showed him to the repair area in the garage & kitchen I informed him want my expectations were. I asked if he had reviewed my online request which I wrote in detail what I needed repaired. Angel replied yes. I took the time to review the online request outlining what I believed was causing the leak. I offered my suggestion on where the water leak may be coming from. Angel started his inspection and he checked underneath the sink. He used a flash light to look under the dishwasher (did not pull out) this took about 15 min. He called me to advised that he could not find the leak. I referred him to my online request where I specifically noted that you can visually see water damage on my garage ceiling. Keep in mind I have pointed this out several times since he arrived. So I make a direct suggestion that he may want to cut the damage ceiling section out and Angel makes a statement " If I cut the ceiling out I will not be able to put the sheet rock back" Now Captain Obvious I know you are a Plumber. I had no expectations for Angel to repair the sheet rock however, I did have the expectation that he would take the bull by the horn and find the leak. Now after that he ask me where my water heater is located and he puts a gauge on the water heater and tells me the the pressure is high on the unit. I acknowledge that and ask what would he need to do to lower the pressure. He looks me in the eye with a straight face and says " you will need to replace the entire water heater. He does not offer to check the water pressure regulator that Gwinn County requires on all water heaters to be up to Gwinn Co. Code. People keep this in mind Angel still has not acknowledge or given any indication that he will cut the ceiling out to look for leaks. ( I live in a Town Home & my kitchen is over the garage) . So, I refer back to the online request and I state that you still have not offered to give me a price for the installation of the kitchen faucet that I requested online and when I spoke with your office coordinator. I asked Kimberly for a price and she could not give me. You have been here for 35 min and have not offered a price to install the new faucet. Angel looks me in the eye and says the price to install the faucet is $300.00. Now at this point I am furious and pissed. You have been in my home for 35 min you have not taken the initiative to find the leak. You have tried to sell me a water heater before you find the current problem. You did not even check the water heater out to see if you could adjust the water pressure regulator and now you give me some outrageous price to install a single neck kitchen faucet. So I ask Angel how long it would it take to install the faucet and he replies that it does not matter how long it takes to install the faucet it's $300.00 no matter what. At this time I asked Angel to leave my home (kick rocks). People follow me now. Remember I had already spoke with Kimberly the office coordinator and she advised that she did not know what it would cost to install the faucet. So if Angel states that it is a flat fee to install the faucet, then people do you not think that Kimberly wouldn't know the flat fee to install the faucet. You make your own decision to hire Benjamin Franklin.
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3.5   |  
Very polite, knowledgeable, and professionable, just very expensive for work done.
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5.0   |  
One of the most polite and professional technicians I have ever seen doing plumbing repair. He was careful to put on shoe covers before entering the house. He checked the water pressure and did other tests before beginning work. The repair was to a solid brass, custom faucet and the technician was extremely careful not to scratch or damage the fixture. Explained the work done in detail. Job was successful and came with a one year warranty the leak would not reappear. Only thing not perfect was the job was a little pricey. But if you want top quality service, particularly with a higher end home, definitely recommend as the best.
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Showing 1-10 of 105
  Page 1 of 11

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