Benjamin Franklin Plumbing

4.27 | 216 Verified Ratings
Write a Review

Benjamin Franklin Plumbing

4.27 | 216 Verified Ratings
Write a Review

817-419-3299

PO Box 171557
Arlington, TX 76003
 
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Profile
Benjamin Franklin Plumbing


If there's any delay, it's you we pay!

Are you in need of a plumber? Have you sprung a leak at home or work? We have experienced professional technicians that can resolve all types of commercial and residential plumbing challenges with the expertise and knowledge you need. We offer Emergency Plumbing Services from the small and simple jobs, to the large and complex, and our track record and references are outstanding. Our plumbers serve the residential and commercial sector of Fort Worth, Arlington, and the surrounding area. Did you know there are more itty-bitty intricate components in your plumbing system than any other part of your home? Murphy'�s Law: When you least expect it, you may have a plumbing problem -- from an annoying little leak to a major plumbing disaster. Our plumbers are fully trained and experienced at handling any and all of your plumbing needs. Quite simply, our plumbers are the best in the business! For all your HVAC needs please call our sister company Minuteman Heating & Air! TACLB2746

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Fort Worth
  • Arlington
  • Weatherford
  • North Richland Hills
  • Grand Prairie
  • Haltom City
  • Cleburne
  • Haslet
  • Crowley
  • Alvarado
  • Burleson
  • Joshua
  • Venus
  • Mansfield
  • Azle
  • Kennedale
  • Aledo
  • See All >

Services Offered

Plumbing
  • Clear Sewer Main
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Gas Piping
  • Clear Drain Clog or Blockage
  • Sump Pump or Foundation Drain Install
  • Sump Pump Repair
  • Tankless Water Heater Install
  • Tankless Water Heater Repair
  • Water Main Install or Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate
Water Treatment System
  • Water Treatment & Purification Repair

Areas of Expertise

  • Faucets / Fixtures / Pipes - Replacements and Repairs
  • Water Heater Installations and Repairs
  • Gas Piping Installations and Repairs
  • Water Main and Sewer Main Replacements
  • Tankless Water Heater Installations and Repairs

Quick Facts

Business Hours
Monday - Friday 7:00 am - 10:00 pm
Saturday - Sunday 7:00 am - 10:00 pm
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1996
State Licensing
Trade: Master Plumber
License #: 17631
Expiration: 10-31-2017
Screening
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Ratings & Reviews
Benjamin Franklin Plumbing

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 216
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5.0   |  
I was unable to use them but did come out and gave me great advice
Response by Benjamin Franklin Plumbing: Glad we could help!
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5.0   |  
Review by in Arlington, TX
Response by Benjamin Franklin Plumbing: Thank you for your review!
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3.0   |  
They came the same day i called but only took an hour to replace the shut off valve and tighten a nut on the toilet line and it was about 400.oo big ones! I'm an educated woman with a job i've had for twenty years and i only make 38.00/hr. Sorry, too pricey for me.
Response by Benjamin Franklin Plumbing: We arrived within the window we scheduled for you, came prepared to do the job, and quoted the price (along with the price for other options) before any work was started. The option was selected, and the price was approved, and then the work was started & completed. You were charged for the exact amount that you approved beforehand in writing, your work was done professionally, and came with the best warranty in the area. It seems you are unaware that sending a professional to your home, having your issue diagnosed, and then being professionally repaired costs money. It does. That is why we always present cost up front, and you always have the option of having the work done, or not having it done. If you did not want the work done, why did you choose your option, agree to the price in writing, view the work when it was completed and approve, and then pay us? All without calling into the office, or saying something to the tech standing in your living room? Being a professional I believe you should understand that professional services cost money, but it seems I am wrong. If you would like to call the office to discuss further I am always available. I hope your next experience is better, and to help make it so please enjoy a free service call on us the next time you call us out. Have a wonderful day!
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4.0   |  
Good work, but I asked for my faucet to be fixed only and he kept trying to charge me for the hose. Then he didn't have the part and hinted that he might have to charge me to go get it.
Response by Benjamin Franklin Plumbing: your stop and supply lines were working, but needed to be replaced. We gave you the price for this to get your approval, because additional work does require an additional charge. Thank you for taking the time to review us!
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4.5   |  
tech was well knowledgeable
Response by Benjamin Franklin Plumbing: Thank you for taking the time to review us!
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5.0   |  
Review by in Haltom City, TX
Needed a new water heater as part of the deal to sell my house. About 3 hours after my request, Brandon came by to give me an estimate. Wesley and Eric installed it the very next morning. The installation took about 2 1/2 hours. They were all very professional and efficient.
Response by Benjamin Franklin Plumbing: Thank you so much for your wonderful review! It was our pleasure to assist you, and we look forward to a long relationship should you ever need our services again! Have a beautiful day!
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5.0   |  
Nick was the tech and he was very knowledgeable and did his job with precise accuracy and cleaned up very well after job was completed.
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5.0   |  
Review by in Fort Worth, TX
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5.0   |  
Patrick came out and he was ready to go to work. He had two hose bibs replaced in 21/2 hours.
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3.0   |  
I had a Water Valve installed in the garage. The whole process took approx. 20 minutes. Not really what I had in mind for the project. Seemed to be very little work for the job price.
Response by Benjamin Franklin Plumbing: To avoid confusion we are very clear to tell you up front (on the phone and in person) that we charge by the job, and not by the hour - flat rate plumbing. We dispatched to your home, did a thorough exam, diagnosed your issue, and gave you the price for the repair - all before any work was started, and this took a lot longer than 20 minutes. You were presented with repair options, chose the option that you wanted (all options included the price), approved us to get started by initials & signature, and then we completed the work. Once the work was completed you viewed and approved what was done, indicated by another signature, and then you paid us. At no time did we not do exactly as we said we would do, for exactly the price that we told you about, and before any work was started. If you had any objections you didn't mention them when we were in your home when we could have discussed less expensive options, and you fully knew what would be done and for how much. I am confused as to what was "not really what you had in mind for the project" when we gave you several options, and you chose the repair you wanted. I am also confused as to why you would object to the price after the fact, when all pricing was presented to you before any work began, and also because you were told we were flat rate plumbers, but seem to be concerned as to how long the job took. The quality of the work is what should matter here, and that is why we stand beside our work with the best and longest warranty in the area. If you would like to clear any of this up, please feel free to contact s at the office, and we will gladly discuss any aspect of your job that seems unclear to you. Until then, we hope you have a beautiful day!
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