The Intimate Flame

4.92 | 28 Verified Ratings

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925-752-9293

37307 Blacow Road
Fremont, CA 94536

Your use of our services is governed by our Terms & Conditions

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Ratings & Reviews

Profile

The Intimate Flame

We are your sales representative, installer, and service technician. Lic/NFI

The Intimate Flame has conducted business in the Bay Area since 2000. A fireplace retail business providing sales, service and installation. Come visit our showroom at 37307 Blacow Rd, Fremont Ca, 94536.

Services Offered

Fireplace & Wood Stoves

Service Area

San Jose
Fremont
Santa Cruz
Los Gatos
Hayward
Palo Alto
Sunnyvale
Saratoga
Los Altos
Scotts Valley
Holy City
Redwood Estates
Aptos
Cupertino
Capitola
Campbell
Atherton
Ben Lomond
Stanford
Soquel
Mount Hermon
Boulder Creek
Felton
Menlo Park
See All >

Areas of Expertise

Gas, Pellet, or Wood Stove Installation or Repair
Pre-Fabricated Fireplace Unit (Gas or Non-Gas) Installation or Repair

Product Brands Used

Valor, Kozy Heat, Lennox, Scan, Jotul, Harman, Country & Many More.

Quick Facts

Business Hours

Monday - Friday 10:00 am - 5:00 pm
Saturday - Sunday 10:00 am - 3:00 pm
(Please call to confirm)

Warranty Offered

Credentials

In Business Since: 2006

Memberships & Affiliations

NFI, HPBA & CSLB

State Licensing

Trade: D-34 Prefabricated Equipment

License #: 898201

Expiration: 06-30-2013

Green Certifications

None at this time

Awards

NFI Certified
Rapport Leadership
Factory trained
CA Lic #898201

About Us

Community Involvement

Local Charities

Local Advertising

Local Business Services

How We Got Started

I love working in the Bay Area. because this is where it all happens..

We started in this industry in 1999.

We describe our business as Well established

Profile
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Ratings & Reviews

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The Intimate Flame

Installs

5 photos | Fireplace Variety

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Ratings & Reviews

Ratings & Reviews

The Intimate Flame

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

4.83 | 08-09-2011

Review by Mark A. in San Jose, CA
Project: Repair a Gas, Pellet, or Wood Stove

Was a great team. Did the job very quickly.

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5.0 | 01-22-2011

Review by Michael C. in San Jose, CA
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)

Very friendly, on-time and efficient.

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5.0 | 08-12-2010

Review by Tom S. in Los Gatos, CA
Project: Install a Gas, Pellet, or Wood Stove

I bought a wood burning fireplace insert at a local fireplace store and contracted with them to install the stove and the required chimney pipe. After about 2 weeks of trying to deal with the store's installers, I finally decided that their work was a disaster. I contacted Ryan and explained my problem..He came to my house, looked at the work and agreed it was no good. He gave me a reasonable quote and set a date to fix it. He and his helper came on the assigned day, removed the bad work, installed the correct chimney pipe and assembled the stove in just a few hours time. Ryas is very competent and friendly. I highly recommend him.

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5.0 | 12-11-2009

Review by a homeowner in Menlo Park, CA
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)

Ryan had to come twice to our house to diagnose, order part & install. On time, on budget (very reasonable), even vacuumed before leaving. Answers emails promptly (from his blackberry). He was also recommended by a local fireplace dealer. A great contractor.

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4.83 | 12-09-2009

Review by a homeowner in Santa Cruz, CA
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)

Very polite professional, and did a great job fixing the fire place!

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5.0 | 12-04-2009

Review by a homeowner in Los Gatos, CA
Project: Repair a Pre-Fabricated Fireplace Unit (Non-Gas)

Ryan got back to me ASAP and came out to the house within a couple days (and we're a long way from his main territory). He did a good analysis of the problem, and recommended as a first step an inexpensive fix that he felt might alleviate the problem. He executed the fix within days. It would've been easy to not come out so far from home and/or to recommend a more costly approach than he did. I liked his honesty, knowledge, and enthusiasm. Don't know yet if this fix will work, but if not, we'll call him back.

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4.17 | 11-14-2009

Review by a homeowner in Boulder Creek, CA
Project: Repair a Gas, Pellet, or Wood Stove

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5.0 | 10-08-2009

Review by a homeowner in Boulder Creek, CA
Project: Repair a Gas, Pellet, or Wood Stove

Ryan was great.. prompt, reliable and reasonable.

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5.0 | 07-06-2009

Review by Jacqueline C. in Sunnyvale, CA
Project: Repair a Pre-Fabricated Fireplace Unit (Gas)

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5.0 | 05-30-2009

Review by Tom S. in San Jose, CA
Project: Repair a Gas, Pellet, or Wood Stove

Ryan was great to work with. He was early and courteous. Did excellent work on our fireplace and also helped with my gas bar-b-que. Thanks again Ryan !

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