CertaPro Painters of Novi

4.43 | 23 Verified Ratings
Write a Review

CertaPro Painters of Novi

4.43 | 23 Verified Ratings
Write a Review

810-522-0409

43422 West Oaks #264
Novi, MI 48377
 
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Profile
CertaPro Painters of Novi


Proven & trusted Experts in Painting

Your house is your most valuable investment, it�s your home, and it�s where you live. We certainly understand that. CertaPro Painters has become North America�s largest residential painting contractor because of our commitment to quality and dedication to customer service. We employ the best people, use the best materials and tie it all together with a customer service system which is second to none. We at Certapro know that working with contractors, can be challenging at best. We will work closely with you to try and minimize challenges with our Certainty Services System, a system that is designed to focus on your needs as a customer, not just putting paint on the walls. We back that up with a written two year warranty. In a world of uncertainty with contractors, how many painting companies can provide you a statistic like this? CertaPro Painters had 82,400 paint jobs under warranty in 2006, with only 47 warranty claims for review. We also boost an average customer referral rate of 97%- We are the company of Certainty. As for a resume, with 300 locations across North America, CertaPro Painters has over 200,000 satisfied customers on display everyday. We paint Interior, Exterior, Residential, and Commercial, Offices, Condominiums and more. Call today for a free, no obligation estimate.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Farmington
  • Novi
  • West Bloomfield
  • Commerce Township
  • Milford
  • Bloomfield Hills
  • Brighton
  • Franklin
  • Wixom
  • New Hudson
  • Walled Lake
  • See All >

Services Offered

Painting
  • Exterior Home Paint or Stain

Areas of Expertise

  • Interior
  • Exterior
  • Residential
  • Commercial

Product Brands Used

  • Benjamin Moore & Co.
  • Pittsburgh Paints
  • The Sherwin-Williams Company
  • Sikkens

Quick Facts

Business Hours
Monday - Friday 7:00 am - 7:00 pm
Saturday - Sunday 7:30 am - 6:00 pm
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 2 years in writing
  • Credit Cards Accepted

Credentials

In Business Since: 2006
Memberships & Affiliations
  • National Paint and Coatings Association (NPCA)
  • Painting and Decorating Contractors of America (PDCA)
  • IREM, CAI
State Licensing
Trade: Builder Individual License
License #: 2101186204
Expiration: 05-31-2020
Trade: Builder Company
License #: 2102183021
Expiration: 05-31-2020
Awards
  • 98% Referal Rating
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

National & Local sponsor for Homes for Our Troops

How We Got Started

I chose to work in this industry because Natural Fit.

I love working in Ann Arbor because of the people.

We started in this industry in 1992.

We describe our business as Up and coming

 

Photos
CertaPro Painters of Novi


My Work
2 Projects
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Ratings & Reviews
CertaPro Painters of Novi

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 23
  Page 1 of 3
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1.5   |  
Review by in Walled Lake, MI
First of all the service date got pushed and pushed. Then the painter was MIA for 2 days & the excuse I got from the owner of CertaPro was "he's my best painter. That's not like him." From that point on I knew my job was going to be a mess. My paint crew existed of 1 man who brought his 9 year old child along. One the days he did show up he worked at a snails pace for 5-6 hours. My 4 day job for a crew of 1 lasted 10 days! My paint job was only the wood trim of a vinyl sided house too! To top it off he got pain on my siding, my new windows, garage, new light fixtures, freshly stained deck and all my landscaping. The owner never once apologized, not a single I'm sorry. In my opinion, he is a complete jerk! When you mess up you need to take responsibility for your mistakes.
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4.0   |  
Review by in Milford, MI
Project: Paint, Varnish or Stain Interior Surfaces
We told them that we wanted satin finish paint in the kitchen, but instead they used egg-shell finish, and we didn't find out until the job was done. We were given some lame excuse about a new person at the paint store. We should have made them do the whole thing over, with the paint that we had specified.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Walled Lake, MI
Project: Paint, Varnish or Stain Interior Surfaces
The Certapro team was professional, responsive and enjoyable to work with. They were respectful and did an excellent job painting several rooms in my house.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Franklin, MI
Project: Paint, Varnish or Stain Interior Surfaces
The paint job of my living room ceiling was great except for one problem. After they left I noticed an unbearable amount of dust all over the furniture and walls

1 of 1 users found this review helpful.

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2.0   |  
Review by in Walled Lake, MI
Project: Paint, Varnish or Stain Interior Surfaces
I am extremely unhappy with the results. Ryan spent a lot of time reviewing and talking with me about the project and I felt that, even though they were higher than their competitors, I would get a complete job. Then things started going down hill. Their office called and I had to repeat every detail about the job that I had given to their estimator. Then the so called CertaPro job supervisor shows up (who is really the head of a subcontract crew) and I have to repeat the same instructions to him. The crew was so concerned with completing the project in a day, that they took even opportunity to cut corners and leave me with a poor job. Paint chips left all over the ground, soffit vents painted over, exterior trims painted only on the face not the edges, sashes painted only on the face (not cut into the glazing), areas that were caulked, not recaulked, nails left sticking out that should have been set. The house has a two color scheme-white with a dark green trim. The trims were cut sloppily-many areas of overpainting and poor painting exists. Then to top off this bad job, the owner has twice agreed that the work is of poor quality but has yet to do something about fixing it. I wrote a letter to CertaPro Painters of Novi indicating my displeasure. This past Sunday they sent a couple of painters out to address my concerns with the quality of the trim work and they also cleaned my soffit vents of paint. They indicated that I had been misplaced in their active projects and that is the reason for the delay. I'm still not entirely satisfied with the work but at least they took steps to resolve two of the major concerns.

3 of 3 users found this review helpful.

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5.0   |  
Review by in Commerce Township, MI
Project: Paint, Varnish or Stain Interior Surfaces
These painters were thorough and detail oriented. Reasonable prices for the work done.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Walled Lake, MI
I am very happy with the results. Estimate was very professional as was the actual work. A bit higher than other estimates, but, you get what you pay for is very true in this case. Cleaned up every day. Thanks for a nice job and keep up the great work!

2 of 2 users found this review helpful.

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4.5   |  
Review by in Brighton, MI
Project: Paint, Varnish or Stain Interior Surfaces
Adam was very polite and a joy to talk with as well as a great job on the painting.
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4.5   |  
Review by in Milford, MI
Project: Paint, Varnish or Stain Interior Surfaces
We got three estimates. The other guys were over twice as high. Ernie and his crew are great to work with. The job was completed quickly with top quality results. Excellent value.

2 of 2 users found this review helpful.

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2.0   |  
Review by in Brighton, MI
Project: Paint, Varnish or Stain Interior Surfaces
The service was ok, but I will look for a different company for future jobs. One of the colors we requested was wrong and what was and was not painted was inconsistent from room to room.

2 of 2 users found this review helpful.

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Showing 1-10 of 23
  Page 1 of 3

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