CertaPro Painters of Austin

4.56 | 81 Verified Ratings
Write a Review

CertaPro Painters of Austin

4.56 | 81 Verified Ratings
Write a Review

512-323-9502

8711 Burnet Road, Suite B35
Austin, TX 78757
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Profile
CertaPro Painters of Austin


We share your passion for your home.

Choose the country�s most referred painting company and you�re assured of Certainty. Clearly, not all painters are created equal. CertaPro Painters delivers that one-of-a-kind combination of customer service and premium work that independent contractor�s rarely match. As the largest painting company in the country, we can deliver the highest quality painting products and services available today. Our established national estimating standards ensure you will always get an accurate, competitive quote. You�ll work with local representatives who understand the special needs of your neighborhood and will be there for you year after year. Our five-step process ensures your satisfaction. For Certain! - We consult with you first - to discuss your needs and provide you with a free written estimate. - We will help you choose colors that will work best for your home. Trendy to classic colors, inside and out, we will help you find the best colors to suit your home. - Every CertaPro paint job starts with a clean slate � all painting surfaces are prepared before we begin painting, so you can be certain your job will last. - We use only high quality paints � we start with the very best primers and finish with the highest quality paints available anywhere. - Spotless Painters? CertaPro is certainly #1. We pride ourselves on our �No Trace� painting philosophy. As part of the Joe H and Max C As part of the Joe H and Max C episodes on Queer Eye for the Straight Guy: http://www.bravotv.com/Queer_Eye/episode/236 and the Mashpee, MA affordable housing project on Bob Villa, http://www.bobvila.com/Video-1519-01-0 CertaPro Painters is the North American leader in the delivery of quality residential and commercial painting services. Painting - Certainty - Quality � Satisfaction, that�s our guarantee at CertaPro painters.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Austin
  • Round Rock
  • Leander
  • Cedar Park
  • Dripping Springs
  • Pflugerville
  • Spicewood
  • Buda

Services Offered

Cabinets
  • Cabinets - Refinish
Painting
  • Exterior Home Paint or Stain
  • Paint or Stain Small Projects
  • Specialty Texture Painting
  • Metal Roof Paint

Areas of Expertise

  • Residential & commercial
  • Interior & exterior
  • Custom interiors
  • Designer finishes
  • Pressure washing & deck refinishing

Product Brands Used

  • Benjamin Moore & Co.
  • ICI Paints (Glidden)
  • The Sherwin-Williams Company
  • Kelly Moore

Quick Facts

Business Hours
Monday - Friday 7:30 am - 5:30 pm
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Warranty Description: 2 Years

Credentials

In Business Since: 1999
Memberships & Affiliations
  • Better Business Bureau
Awards
  • Complaint Free* for 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007
  • * either zero registered complaints or less than one reqistered complaint per 100 projects
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because Know the trade and enjoy being self-employed.

I love working in Austin because there are a lot of interesting and challenging homes and buildings.

We started in this industry in 1990.

We describe our business as Well established

 

Photos
CertaPro Painters of Austin


My Work
3 Projects
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Ratings & Reviews
CertaPro Painters of Austin

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 82
  Page 1 of 9
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2.0   |  
Review by in Lago Vista, TX
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Response by CertaPro Painters of Austin: Hi Debbie, Your feedback is taken seriously by our team and although we achieved a final result that was ultimately satisfactory to you, I know it was a struggle to get there for various reasons. Hopefully you can respect our willingness to work through the issues and make sure you were happy in the end. Regards, Matthew Tims Residential Manager CertaPro Painters 512-466-3629
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3.5   |  
Review by in Austin, TX
Project: Paint, Varnish or Stain Interior Surfaces
I hired CertaPro with high expectations after speaking with the sales rep. The price they quoted was comparable to 3 other bids I had received. We had 2 projects, painting a bedroom and a bathroom. Both rooms had extensive areas that needed an enamel spray job. These areas were done beautifully. The remaining bedroom was painted with latex paint to our satisfaction. The remaining bathroom job was done very hurriedly and many areas were covered by a very thin layer of latex paint, allowing the undercoat to show. We ended up repainting areas of the bathroom ourselves because the contractors were returning to finish the remodeling. On a side note, the painting contractor initially informed me that the entire job would be completed in one day, that did not happen. The bedroom was completed on day one and the bathroom was completed on day 2. The contractor informed me they would only be at the house a couple of hours on day 2 to finish the bathroom because they needed to be in Wimberly by mid morning. It ended up being a rushed, low quality job. Very disappointing. FOLLOW UP: After a few days of contractors returning to work on the bathroom, we noticed that the paint was pealing from the moulding. I contacted Mike and Brian from CertaPro. They both came to look at the work quality and concluded that the surfaces were not primed for painting. CertaPro took care of this issue and hired a different crew, which were top quality, and corrected the entire bathroom fiasco. It took another 3 days to completely strip and sand all the moulding and to be repaint. I give CertaPro thumbs up on customer service. My advice for future clients: watch your contractors and have the product manager make frequent visits to inspect the work.
Response by CertaPro Painters of Austin: (consumer name withheld per their request) Thank you for your feedback and please accept my apologies for your subpar experience. Your experience is certainly not the standard we are used to and although you were happy with certain aspects of the project, the fact that you are overall disappointed means that we have failed you. We strive to give our customers an extraordinary painting experience from start to finish and please know that we take your review very seriously and will use this as a training exercise for our entire staff. Please feel free to reach out to me directly if you'd like to discuss in further detail. Best Regards, Matthew Tims Residential Manager CertaPro Painters 512-466-3629
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5.0   |  
Review by in Austin, TX
CertaPro's estimating was very professional. After reviewing the project, the estimator provided an on the spot estimate and a proposed contract. Other contractors took days and in some instances followup calls from me to provide the estimate. CertPro's bid was the best by far and their crew was on the job within 3 work days. The crew was meticulous to ensure no paint splatter and cleaned the site up each day. Highly recommended
Response by CertaPro Painters of Austin: Thank you, John!
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5.0   |  
Review by in Austin, TX
Project: Paint, Varnish or Stain Interior Surfaces
painter was very professional, and a terrific job. Arrived at time he set, finished the painting, and cleaned up. I will hire him again for my next project.
Response by CertaPro Painters of Austin: Thank you, Barbara! We want to be your painters for life and I'm thrilled that we delivered on a great experience for you from start to finish.
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4.0   |  
Review by in Austin, TX
They were attentive to every detail from the prep work to clean-up. The only issue I had was I misunderstood about the extent of the caulking. I thought all the points of contact between the roof & rock would be caulked, but it wasn't. Otherwise, the paint job was very well done & finished on time.
Response by CertaPro Painters of Austin: Thank you for your feedback, Gary.
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5.0   |  
Review by in Austin, TX
Estimators were flexible and considerate. On painting day, first team was in a truck which was "rear-ended" en route to the job. A second team was sent to replace them, and they did an excellent job, though their instructions were not quite clear. They were to use a flat-finish enamel on one wall, but used a semi=gloss paint. They cheerfully repainted with the proper tone. and painted with a flat finish, as their original instructions had indicated. . They were very good to "fill in " on such short notice. Their work was excellent and clean-up was spotless.
Response by CertaPro Painters of Austin: Thank you, Gail. Sometimes things don't go exactly as planned but we do our best to make sure we deliver on the promises we make with our customers. Thank you for being flexible as we scrambled to get another crew to your house as quickly as possible!
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5.0   |  
Review by in Austin, TX
They were on-time, professional, and did a great job. Price was reasonable compared to other quotes.
Response by CertaPro Painters of Austin: Thank you, Karen!
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4.0   |  
Review by in Leander, TX
Project: Paint, Varnish or Stain Interior Surfaces
Quality work. Finished a day ahead of schedule .
Response by CertaPro Painters of Austin: Thank you, Trudi!
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5.0   |  
Review by in Dripping Springs, TX
Project: Paint, Varnish or Stain Interior Surfaces
Did a fantstic job and were great at clean up, very professional.
Response by CertaPro Painters of Austin: Thank you, Cheryl!
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5.0   |  
Review by in Austin, TX
Sales person and painters were very friendly and did a very good job. Estimate was detailed and no question of what I would be paying when work was complete. Painters were very neat and organized with the work completed quickly. I will definitely be using CertaPro Painters again for any future paint jobs.
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Showing 1-10 of 82
  Page 1 of 9

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  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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