Compass Plumbing & Drain Services, LLC

4.82 | 69 Verified Ratings
Write a Review

Compass Plumbing & Drain Services, LLC

4.82 | 69 Verified Ratings
Write a Review

253-200-4377

PO Box 1101
Sumner, WA 98390
 
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Profile
Compass Plumbing & Drain Services, LLC


Guiding the Industry in the Right Direction

Compass Plumbing & Drain Services, LLC, provides complete plumbing and drain cleaning services to commercial, industrial, and residential establishments. We are a local, family-owned business built upon ideals developed throughout our career in the field of commercial plumbing. We give free estimates and operate 24 hours a day, 7 days a week. We are one stop shopping for all of your plumbing needs!!! We offer a 10% discount on labor to seniors and those in the military.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Tacoma
  • Auburn
  • Kent
  • Lakewood
  • Puyallup
  • Federal Way
  • Renton
  • Sumner
  • Seattle
  • Orting
  • Spanaway
  • Bonney Lake
  • Graham
  • Milton
  • Steilacoom
  • Dupont
  • See All >

Services Offered

Plumbing
  • Water Heater Install
  • Water Heater Repair
  • Clear Drain Clog or Blockage
  • Sump Pump Repair

Areas of Expertise

  • Plumbing - Repair
  • Service - Replace, Install

Product Brands Used

  • American Standard
  • Bradford White
  • Delta
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Jacuzzi
  • Kohler
  • Moen
  • Price Pfister
  • REHAU, Inc.
  • Rheem
  • Sterling
  • TOTO
  • Viega
  • Wirsbo (Pex), Navian, AO Smith, GE
  • See All >

Quick Facts

Business Hours
Monday - Friday NA - NA
Saturday - Sunday NA - NA
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2010
Memberships & Affiliations
  • Puyallup/Sumner Chamber of Commerce
State Licensing
Trade: General Contractor
License #: COMPAPD909O4
Expiration: 09-24-2018
Awards
  • Expertise Best Plumbers in Seattle- 2016
Screening
HomeAdvisor Screened. View Details

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*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Annual corporate sponsored blood drives

Annual contributions to The Boy Scouts of America and local charities

How We Got Started

I love working in Geographical Location because Reason You Enjoy Working There.

We describe our business as Rooted in the community

 

Photos
Compass Plumbing & Drain Services, LLC


My Work
2 Projects
Save 10% on Labor Save 10%
Save 10% on Labor (Senior is 65+) Save 10%
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Ratings & Reviews
Compass Plumbing & Drain Services, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 69
  Page 1 of 7
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4.0   |  
Review by in Kent, WA
Project: Clear a Clogged or Slow Drain - For Business
Fast reply by phone, came out the same day and fixed our problem, professional and friendly. We;ve since had them come out to look at another job for us.
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5.0   |  
Review by in Puyallup, WA
their estimate was complete. The tech was knowledgeable and polite. They kept to their estimated time table.
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3.0   |  
They quoted me a price over the phone to replace the tank , flushing mechanism and said it would take about an hour. when he got there he found he only needed to change the handle which was about a 5 minute job and he charged me the same amount. which came to about $340.00 per hour.I was a nurse and had patient's lives in my hands and didn't make anywhere near a fraction of that; even Drs. don't charge that much. It's kind of a racket. His work was done fine and I can't say I would or wouldn't recommend them based on the small job he did but there was no place for, not sure. Give them a try if you are OK with high prices.
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5.0   |  
They were exceptionally friendly! Let me know of the costs up front. I would hire them again with no hesitation!
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4.5   |  
Very professional and knowledgeable. This is the second time we have used this company. The first was to install a new hot water heater. Justin replaced and advised us on our new water heater. Vacation settings, workings, problem solving, etc. We called again for a concerns over two leaky faucets. We requested Justin again,. He was here within the hour. Justin was skilled, welcoming and helped to explain our options, costs and time required for repair. He was very concerned with working in our home, clean up and repairs done right. Paige in billing was kind, efficient and followed through. We appreciate this company and their expertise available to our community. We will use them for all of our plumbing needs.
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5.0   |  
I have already reviewed Rocket Rooter (division of Compass Plumbing and Drain) before, but I am adding another review, because of their follow up service. Supervisor Gordon came to my house to inspect the job the crew did, to make sure I was happy with the work, and even checked and cleaned a pipe to make sure all was okay. Outstanding service by a company who cares.
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4.67   |  
Brian was great. Arrived on time and finished the job quick. Very nice and professional. Will hire again if ever needed.
Response by Compass Plumbing & Drain Services, LLC: Teresa, Thank you for taking the time to leave a review for Brian. He is a great and valuable member of our team. We appreciate your kind words and look forward to helping you with any future plumbing and drain cleaning needs.
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4.0   |  
Review by in Bonney Lake, WA
Wanted appointment on Monday but only had 11:00 and I work at 2:30 so I set it up for 9:00 on Tuesday they called at 6:30 Monday night o tell me they would not be out until 11:00 because of emergancies, well my work is important and I had to change around my schedule, I could have just kept Monday, service technicians that put in hot water tank were great though. Price a little high calling around afterwards.
Response by Compass Plumbing & Drain Services, LLC: ( consumer name withheld per their request ) Thank you for taking the time to leave a review for Compass. We appreciate it, and will make sure Jason and Pat get your kind words as well as making sure management knows as well. We would like to apologize about the scheduling conflicts, we understand your job is important, however, sometimes we have to change the schedule around due to emergencies such as damage causing leaks or drains backing up causing a flood. We sincerely wish we could get to each of our customers right away. We hope you will call us back for any future plumbing needs. Thank you! Paige Office Operations Supervisor

1 of 1 users found this review helpful.

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5.0   |  
The tech was very friendly and highly professional. The job was completed in a timely manner and pricing was fair and competitive. I would definitely recommend this company, and I will use them for all my future plumbing needs.
Response by Compass Plumbing & Drain Services, LLC: Thank you for your kind comments. Your satisfaction is important to us and we are happy we met your expectations. We appreciate your business.
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5.0   |  
Ron was our service tech; awesome, knowledgeable, very considerate. He did a great job! We'll definitely call Compass Plumbing again.
Response by Compass Plumbing & Drain Services, LLC: Hello Nola, Thank you for the great Compass review! Ron is a great tech for Compass, we will pass your review along. Please consider us for any future plumbing needs.
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Showing 1-10 of 69
  Page 1 of 7

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