DeckPro, Inc.

4.1 | 61 Verified Ratings
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678-202-1640

974 buford drive
Lawrenceville, GA 30043
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DeckPro, Inc.


We Build Your Dreams!

At DeckPro, Inc., we pride ourselves in exceeding customer expectations. We take the time to really listen and understand the desires of our customers to make sure you are fully satisfied with your project. Please call today for an estimate.

Services Offered

Service Area

  • Atlanta
  • Marietta
  • Lawrenceville
  • Decatur
  • Kennesaw
  • Norcross
  • Stone Mountain
  • Duluth
  • Smyrna
  • Lithonia
  • Alpharetta
  • Buford
  • Cumming
  • Gainesville
  • Tucker
  • Snellville
  • Lilburn
  • Austell
  • Roswell
  • Fayetteville
  • Avondale Estates
  • Mableton
  • Powder Springs
  • Monroe
  • Redan
  • Oakwood
  • Conley
  • Clarkdale
  • Clarkston
  • Ellenwood
  • Pine Lake
  • Scottdale
  • Acworth
  • North Metro
  • Dacula
  • Lithia Springs
  • Flowery Branch
  • Stockbridge
  • Pendergrass
  • Loganville
  • Braselton
  • Bethlehem
  • Hoschton
  • Suwanee
  • Statham
  • Red Oak
  • Grayson
  • Conyers
  • Winder
  • Oxford
  • Jersey
  • Bogart
  • Auburn
  • Talmo
  • Chestnut Mountain
  • Rex
  • Hiram
  • See All >

Areas of Expertise

  • Decks
  • Screened Porches
  • Gazebos
  • Pergolas and Arbors
  • Pavilions and Docks

Product Brands Used

  • ChoiceDek (iLevel - Weyerhauser)
  • Timber Tech
  • Trex
  • Veranda

Quick Facts

Business Hours
Monday - Friday 7:30 am - 9:00 pm
Saturday - Sunday 8:30 am - 9:00 pm
(Please call to confirm)
  • Warranty Offered
  • Credit Cards Accepted
  • Free Estimates

Credentials

In Business Since: 1990
Insurance
Type: General Liability
Amount:
Expiration: Valid Until Cancelled
Awards
  • Angie's List Super Service Award
Screening
HomeAdvisor Screened. View Details

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Collins Hill Youth Baseball

How We Got Started

We started in this industry in 1990.

We describe our business as Family owned and operated

 

Photos
DeckPro, Inc.


3 photos   |  Examples of DeckPro projects
 

Ratings & Reviews
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DeckPro, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

Showing: 1-10 of 61 1234567Next

0.5   |  10-23-2014
Please read and research before signing a contract with them. Wesley was a good salesperson. Sold us on photos of beautiful decks. Once the contract was signed and payment made, customer service was non-existent. We special ordered a star that looked horrendous because it didn't work with our deck layout. The salesperson should have known it wouldn't work. Luckily, we noticed and had it removed. Materials were delivered.on Friday am with assurances workers would be starting the job Friday afternoon or Saturday even though it was a holiday weekend. No one showed up Friday or Saturday. We had to deal with a backyard full of materials with company for the weekend. Monday at 8am (Memorial Day), workers showed up unexpectedly. We couldn't reach anyone in the office. A 2 day job turned into a couple of weeks. During that whole process, workers didn't show up when they were supposed to and phone calls weren't returned. Frustration was expressed. Spoke to Tamara. She said things would be taken care of, and they weren't. We even asked early on for a sales rep to call us because we wanted a quote on additional work, but they apparently didn't need the work because they would not return the calls. About two weeks before time to get the deck stained, we called to verify that they would be putting on two coats of stain, and they said yes. The worker shows up, stains the deck once and says he will return to do second coat the next day. So we waited, and there was no call, no show. We spoke to Tamara again that day at 5 pm and were assured he would still be there that day to complete. Again, he did not show. The next day he comes by, finishes staining the frame (still first coat), and leaves without a word. We called multiple times and finally got Tamara. She tells us that it only comes with one coat even though we had verified it prior, and they had said two coats. The conversation continued with us expressing our frustration over the lack of customer service. Her response was that she spoke to the owner, and they could put a second coat of stain on for $1000!!!! They must think we're idiots if we would agree to that offer. She thanked us for the "feedback" and we said "why because you won't do anything with it." After reading the recent reviews, we are assured that they will not do anything with the feedback. It appears they use sub-contractors for the majority of their jobs and don't care about customer satisfaction. Never in a million years would we use them again or recommend them to anyone. After reading other reviews, we feel fortunate that we didn't have as many issues as some of them have had, and it wasn't a larger project. If all went well with the deck, we were going to use them for a screened-in porch or sunroom, among other projects we will be doing in our home.
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0.5   |  10-12-2014
Review by a homeowner in Lawrenceville, GA
Write the contract with this contractor. Do not let them prepare the contract. Also make sure to agree on a timetable with target dates for the completion of each task. In 1 week, they poured concrete, did framing and roofing for a majority of the agreed upon contract value - 80% to be exact. In the next three months they got the glass in but tried to get paid ahead of installing the glass work completely and installing the air-conditioning unit. The Air-conditioning laid about for 5 weeks after, as they claimed, that they couldn't find an air-conditioning specialist to put on the unit. Finally, the Air-Conditioning unit was installed but still has no Power or provisioning for it as at this writing. The Air-conditioning unit agreed to at contract signing was a window unit. All the construction pointed to installing a window unit. Contractor chose unilaterally to buy a cheaper split unit. They then discovered that it will cost more money to install that unit and started holding back on fitting the new unit until a complaint was launched.The flooring of the enclosure slopes away from the building and no effort was made to make it level. This was agreed upon at contract signing but this contractor will not do what they promise if you pay them ahead of them doing it. There is no supervision of their staff and what their staff says overrides the customer's insight. This contractor verbally threatened to lock me up when I retracted payment for a job that was not complete after 5 weeks of payment. He called me a felon and a thief. After 4 months and 18k spent, room is still not usable because only 1.5k is left to be paid. The concrete poured has cracked open. The roof gutters are not covered as was agreed. On many occasions this contractor will not show up on site even after they have stated they would.

1 of 1 users found this review helpful.

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0.5   |  09-18-2014
Frank the owner had no problem lying to my face on 4 separate occasions about how he would get the project finished and the problems corrected. subcontractor got short paid on money by deck pro and did a poor job . got in a hush to leave and never finished punchlist or corrected the not to code items. Frank refused to return and inspect the work. had to file lawsuit against them.. deck still not completed 90 days later
Response by DeckPro, Inc.: Mr C changed the contract with his stairway after the deck was built, Frank told him the way he wanted the stairs was not code and would not work, but Mr C insisted on us changing them to have a better view. After the change was made Mr. C decided he wanted them put back originally had them, but refused to pay for the change and still owes us $1454 for his orginal change. We did the punch out for Mr. C five times and everything is exactly as it should be except his steps are slightly off less then 1" because they are a straight line of over 20 steps (which we suggested he NOT do).

2 of 2 users found this review helpful.

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0.5   |  09-09-2014
We hired Deck Pro and were very excited since we had some friends who used them and recommended them. The three day job turned into three weeks and even though I paid them cash on time, we still have not received the stain and replacement work for cracked boards. They used plywood for a frame around a fire pit and have not come back to fix it. We have called for the past month and were told on multiple times they would be by to do the repair work and deliver the stain. It has been three months and still no stain. Frank Fore, the owner sold the company on lies and empty promises.
Response by DeckPro, Inc.: I am sorry Tim, we did attempt on 3 different occasions to get your stain and boards out to you, but didn't make it. I did get them to you finally last week and we still have to come and fix the frame on the firepit and put in the boards. We have been behind on our punch outs and I am trying to rectify the matter.

3 of 3 users found this review helpful.

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5.0   |  
Review by in Atlanta, GA
Very professional, excellent work.
Response by DeckPro, Inc.: Thank you for your wonderful comments.

0 of 1 users found this review helpful.

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4.5   |  
Great Job, all were very professional. have recommended them to friends and co-workers.
Response by DeckPro, Inc.: Thank you for the nice comments.

0 of 1 users found this review helpful.

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5.0   |  
They were very professional, and paid attention to detail. I had a screened in porch built & it is wonderful!
Response by DeckPro, Inc.: Thank you for the great review, we enjoyed building your screen room.

0 of 1 users found this review helpful.

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0.5   |  08-26-2013
Poor quality work/quality assurance - crew tried to avoid putting in flashing ( did it only after owner insisted); installed damaged boards; split boards with overtight screws; claimed wasn't making enough money on job and did not finish. Paid premium for hidden fasteners but standard fasteners used in many parts of job and refused to fill in holes. Refused to fix poor quality work and did not finish job. Unethical/not trustworthy.
Response by DeckPro, Inc.: We have not done a Trex or Fiberon deck in Marietta with damaged boards or screws, so this job is not a DeckPro job. We only do hidden fasteners with all Trex and we don't do any Fiberon decks. Sorry you did not have a good company.

2 of 2 users found this review helpful.

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2.0   |  
Review by in Amherst, MA
We contracted with DeckPro for a large deck remodel project (remove existing deck floor, add to support structure, re-floor with tigerwood). The salesman wrote the contract as we asked, we paid cash as specified installments (delivery of materials, etc.). The work demolition took longer than expected so a 2-week job extended into 2 months. Supervisors came by often to monitor progress but the team seemed to require lots of supervision. In the end, the owner refused to complete punch-list items, although we held back about 4% payment. Job is still not completed after 2 months. Cannot recommend.
Response by DeckPro, Inc.: We do not do work in Massachusetts and this is not a DeckPro customer.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Atlanta, GA
Everyone I worked with at DeckPro was extremely professional and the work was done better than I could have imagined. What I imagined would be pretty difficult work (they were installing flashing on a deck that was already in place and adding supports) was done quickly and to the extent that it looked like an original part of the deck.
Response by DeckPro, Inc.: Thank you for the wonderful comments.

0 of 1 users found this review helpful.

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Showing: 1-10 of 61 1234567Next

DeckPro, Inc.

4.1 | 61 Verified Ratings See All Reviews

678-202-1640

974 buford drive
Lawrenceville, GA 30043
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