Dependable Rooter and Plumbing

4.28 | 23 Verified Ratings
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Dependable Rooter and Plumbing

4.28 | 23 Verified Ratings

408-335-0013

820 Faulstich Court
San Jose, CA 95112
 
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Profile
Dependable Rooter and Plumbing


At Dependable Rooter and Plumbing, we take care of all your plumbing needs and we guarantee your complete satisfaction with the final results. We are known for our dependability and our high quality of service, so you can turn to us for plumbers you can trust. In addition to being reliable, we are the cleanest plumbers in the Silicon Valley! At Dependable Rooter and Plumbing, we offer emergency plumbing service for those times when you simply can't wait for a scheduled appointment. We know how crucial it is to have serious plumbing issues immediately inspected and repaired. This is exactly why we provide our customers with fast response and service when they need immediate service. Whether you simply need your water heater fixed or you require a full re-piping of your plumbing system, don't hesitate to speak with a member of our team. Call us today!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • San Jose
  • Palo Alto
  • Santa Clara
  • Mountain View
  • Sunnyvale
  • Redwood City
  • San Mateo
  • Los Gatos
  • Menlo Park
  • Los Altos
  • Campbell
  • Stanford
  • Saratoga
  • Cupertino
  • Milpitas
  • Atherton
  • Belmont
  • Holy City
  • Coyote
  • Alviso
  • Redwood Estates
  • New Almaden
  • San Carlos
  • Portola Valley
  • See All >

Services Offered

Plumbing
  • Clear Sewer Main
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Clear Drain Clog or Blockage
  • Sump Pump or Foundation Drain Install
  • Sump Pump Repair
  • Water Main Install or Repair
  • Sewer Main Install or Replace
  • Drain Line Breakage Camera Locate

Areas of Expertise

  • Faucets / Fixtures / Pipes - Replacements and Repairs
  • Water Heater Replacements and Repairs
  • Water Main and Sewer Main Replacements
  • Bathtub and Shower Replacements
  • Drain Clearing / Sewer Main Clearing / Drain Line Breakages

Product Brands Used

  • American Standard
  • Bradford White
  • Briggs
  • Delta
  • Eljer
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Jacuzzi
  • Kohler
  • Moen
  • Newport Brass
  • Price Pfister
  • REHAU, Inc.
  • Rheem
  • Sterling
  • TOTO
  • Viega
  • Wolverine Brass, Inc.
  • ANY BRAND,WE DO IT ALL
  • See All >

Quick Facts

Business Hours
Monday - Friday 6:00 am - 6:00 pm
Saturday - Sunday 6:00 am - 6:00 pm
(Please call to confirm)
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2000
Memberships & Affiliations
  • Plumbers Success International
State Licensing
Trade: C-36 Plumbing
License #: 1006576
Expiration: 08-31-2017
Insurance
Type: General Liability
Amount: $0
Expiration: 08-08-2017
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

https://www.gofundme.com/mercy-gaonas-family-fund

How We Got Started

I chose to work in this industry because I made the decision to switch my focus back to Residential specializing in straightforward pricing with our clients..

We started in this industry in 2000.

Favorite place to work.

Dependable

 

Photos
Dependable Rooter and Plumbing


My Work
5 Projects
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Ratings & Reviews
Dependable Rooter and Plumbing

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 23
  Page 1 of 3
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3.0   |  
Review by in Santa Clara, CA
We found them very pricy. It cost over $300.00 for the tech. visit and to clean out the trap and flush the pipe. Then we learned that it didn't work. Only partially. We called a friend and he said we should replace the pipes and not do the power flush they had recommended.
Response by Dependable Rooter and Plumbing: We would like to thank you for the feedback. We are sorry to hear you were not too pleased with the pricing. We do our best to explain our pricing upfront before any work begins. please feel free to contact us at your convenience to discuss your experience with us. Have a great day
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4.5   |  
They gave us good advice on our plumbing problem. We did a "stop-gap" service with them to save some time until we need to do the bigger job. Money needs to be available for that as well.
Response by Dependable Rooter and Plumbing: Thank you Maury for taking the time to review us! We value your opinion and we are glad we were able to help. Our primary focus is to make sure you the client is satisfied, we hope to hear from you when you are ready to proceed. -DRP TEAM

1 of 1 users found this review helpful.

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5.0   |  
Clean, neat, polite ! Explained the problem and the solution clearly before doing the work. No surprises.
Response by Dependable Rooter and Plumbing: Hello Max! We'd like to thank you for taking the time to review our services! We are glad that you received the experience we train our techs to give on a daily basis. Your review helps our company know whether we are on track or not! We appreciate you! Please do not hesitate to give us a call if your even in need of rooter or plumbing work.

1 of 1 users found this review helpful.

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3.5   |  
TIMELY AND COMPLETE.
Response by Dependable Rooter and Plumbing: Thank you a great deal for the nice review, it makes us very happy to hear your experience was so positive! Please let us know if you need anything in the future. Kind regards, DRP

0 of 1 users found this review helpful.

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5.0   |  
We were given a smallish window for him to complete another job and get to us. We actually got the call that he would be here much earlier, and that is always a plus!
Response by Dependable Rooter and Plumbing: Thank you so much for taking the time to review your experience. Some days it can be challenging to keep the schedule on a strict time-frame and sometimes jobs exceed the window frame that was given but we never stop working with our techs and clients to keep the schedule on track! Thank you for your patience and understanding, we hope you will keep us in mind in the future for any plumbing needs.

1 of 1 users found this review helpful.

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4.0   |  
Review by in San Jose, CA
Project: Clear a Clogged or Slow Drain - For Business
The Plumber showed up when he said. He fixed the issue quickly and cleaned up after himself.
Response by Dependable Rooter and Plumbing: Thank you for such fantastic comments for Sean! Do let us know if you require any help in the future!

0 of 1 users found this review helpful.

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5.0   |  
Review by in San Mateo, CA
Representative turned up on time, was vey polite, took time to assess the immediate problem and provided lots of information and options for next steps for a longer term solution.
Response by Dependable Rooter and Plumbing: Hello Cheryl Dependable Rooter and Plumbing is grateful to you for making the time to write these nice words. Sean is a true professional plumber and always goes above and beyond! Thank you!

1 of 1 users found this review helpful.

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4.0   |  
Review by in Burlingame, CA
The technician did not arrive until after 6pm for my 1pm appointment on Thursday, but once Sean arrived, he explained that they were very short staffed. He evaluated my water heater and determined that it needed to be replaced. We scheduled the installation for the following Saturday and the crew was on time and did a great job. The company also gave me a 20% discount for Thursday's inconvenience. Very good service recovery.
Response by Dependable Rooter and Plumbing: Hello, We'd like to thank you for taking the time to write this kind review! It's great to hear that we were able to show you such friendly and professional service, as our top priority is customer satisfaction. Please let us know if you need anything in the future. Kind regards, DRP

1 of 1 users found this review helpful.

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5.0   |  
David and team did a fantastic job and under a short time-frame. It was after hours on a weekend, they were on their way home and they were committed and enthusiastic about helping me get the leak fixed. They did an amazing job! I would highly recommend their services to anyone.
Response by Dependable Rooter and Plumbing: Thank you for the review! We are glad you were happy with the customer service provided by our team, please give us a call if you run across any plumbing issues again :)
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2.5   |  
Excellent work quality but VERY Expensive
Response by Dependable Rooter and Plumbing: Thank you for the review. We are sorry to hear you thought you were not thrilled about our prices. We pride ourselves on customer service and do our best to make sure our clients know the cost of a repair before any work begins. Dragan will be happy to hear that you were satisfied with his work. If there is anything we can do to better your experience with DRP, please do not hesitate to call us.
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Showing 1-10 of 23
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