Expert Restoration Service

4.69 | 32 Verified Ratings
Write a Review

Expert Restoration Service

4.69 | 32 Verified Ratings
Write a Review

317-643-1207

120 South Post Road
Indianapolis, IN 46219
 
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Profile
Expert Restoration Service


Expert Restoration Service is a locally owned and operated business proudly serving the Indianapolis and surrounding areas. We are well known for our high quality workmanship and our ability to effectively solve problems – many times coming in after other contractors to complete or correct projects. It is our mission to provide our clients with on-time performance, quality work. From a simple replacement of a few shingles to a complete re-build after a tornado - our services include most all aspects of interior and exterior construction. We specialize in assisting clients with disaster recovery and will work closely with you and your insurance carrier to restore your property. Our team consists of diverse individuals with expertise in many trades. Some of our crew members have been working with us for many years and they are heavily experienced with the multi-faceted needs our company provides for its clients. BUY NOW, PAY LATER - WE OFFER FINANCING!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Indianapolis
  • Lafayette
  • Carmel
  • Fishers
  • Greenwood
  • Plainfield
  • Fairland
  • Avon
  • Needham
  • Greenfield
  • Beech Grove
  • Boggstown
  • Lebanon
  • New Palestine
  • Fountaintown
  • Finly
  • Maxwell
  • Franklin
  • West Newton
  • Camby
  • Whiteland
  • See All >

Services Offered

Disaster Recovery Services
  • Storm or Wind Damage Recovery
Roofing
  • Asphalt Shingle Roof Install
  • Flat Foam / Single Ply Roof Install

Areas of Expertise

  • Interior and Exterior General Contractor
  • Roof, Siding, and Gutter Installation and Repair
  • Hail, Wind, and Storm Damage Restoration
  • Insurance Specialist
  • BUY NOW, PAY LATER - WE OFFER FINANCING!

Product Brands Used

  • Andersen Windows
  • Jeld Wen Windows and Doors
  • Pella Corporation
  • Porter
  • The Sherwin-Williams Company
  • Allied Construction Industries
  • CertainTeed (Bufftech)
  • GAF
  • Owens Corning
  • Tamko
  • See All >

Quick Facts

Business Hours
Monday - Friday 12:00 am - 12:00 am
Saturday - Sunday 12:00 am - 12:00 am
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2014
Memberships & Affiliations
  • Asphalt Roofing Manufacturers Association (ARMA)
  • National Roofing Contractors Association (NRCA)
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 06-28-2018
Type: Worker's Compensation
Amount: $500,000
Expiration: 11-26-2017
Type: Bonding
Amount: $10,000
Expiration: 07-28-2018
Awards
  • Best in Service
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because we do much more then repairing a home or business; we rebuild lives and in the process restore property and form lasting relationships.

We started in this industry in 1985.

We describe our business as Well established

Are we a company that you can depend on do the job right the first time

Just ask our many satisfied and loyal clients

 

Photos
Expert Restoration Service


My Work
9 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Expert Restoration Service

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 32
  Page 1 of 4
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5.0   |  
fast professional work with good clean up!
Response by Expert Restoration Service: Many happy thanks for your review! It was a pleasure working with you. If we can be of service again in the future, reach out anytime. Our best, the team at ERS
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5.0   |  
Response by Expert Restoration Service: Hello Ms. Mary! We are so very pleased that you gave us a 5-star rating! Thank you for your time and you call us whenever we can be of service again in the future! All our best, the team at ERS
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4.0   |  
Communication once the contract was signed was very poor so I marked them down on customer service. However, once they arrived to do the work, it was a great job. The new shingles almost perfectly match singles that are over 15 years old. They did an excellent job of a weaving the valleys to stop the leaks that I was getting. Quality work.
Response by Expert Restoration Service: Admittedly, we were a bit more reserved in communicating, we thought out of respect for the loss of your family member. I hope that we did not cause too much trouble at this already difficult time. We greatly appreciate you taking the time to write and update your review of our company. We work really hard to offer the best service possible and I am happy to see it reflected in our craftsmanship. Rest assured that we dissect the feedback we receive from property owners like you and use that data to make improvements throughout our company. We are continually improving as a team and look forward to demonstrating that the next time, and every time, we work together in the future! All our best, the team at ERS
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2.0   |  
Review by in Carmel, IN
We signed a contract one week ago and paid the deposit which has cleared the bank. No communications since. Still waiting for a schedule , Joseph Maiolo
Response by Expert Restoration Service: My sincerest apologies for any inconvenience. In this case, we apparently failed to set the proper expectation with the scheduling process. We do our best to have the office in touch at least once per week and the more frequent contact from the onsite crews. Since this post, I believe we have corrected the issue when we spoke last week and have since sent a confirmation email outlining next steps. As a locally owned and operated business, we value the feedback from each and every one of our homeowners and we work to exceed expectations every day. Along with the multiple points of contact at the office we also keep someone staffed 24/7 to answer calls night or day. Should you have any questions or concerns along the way, please reach out anytime.
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4.5   |  
Review by in Carmel, IN
They were prompt and did quality work.
Response by Expert Restoration Service: We thank you for sharing your feedback. We especially appreciate you supporting a local business! Call on us if we can be of service to you in the future. We'll be here when you need us.
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1.5   |  
They didn't do it right the first two times they were here I'm still waiting on it to be done right
Response by Expert Restoration Service: After the work was completed, our quality assurance inspection revealed the issue which was promptly corrected on the next visit. Mishaps happen from time to time and I am happy that our team ultimately provided you with the expected outcome. Thank you for your candor and feedback, we appreciate your time and genuinely hope to be of service to you again in the future.
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3.5   |  
Review by in Indianapolis, IN
Good work, not very good at communication.
Response by Expert Restoration Service: Please accept our sincerest apologies for any communication mishaps. We work every day to keep in touch with our homeowners throughout the entire project. Because we do value communication and your feedback, we hold recurring meetings with the entire team to discuss each project and every single review we receive. As a result, we have made adjustments to our internal processes where improvements were needed. I would love to speak with you directly so that we can better understand where we did not meet your expectation. You can reach me at the office anytime, via cell phone, or email. In the meantime, I hope that you will accept our sincere apologies and afford us the opportunity in the future to serve you again. Thank you for your time and consideration.
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5.0   |  
Review by in Fishers, IN
I had siding repair work done. They were timely and professional. Shane W. was great to work with explaining what to expect from start to finish. Shane the installer and his assistant Steve did an amazing job. I was so pleased. These three guys have a wonderful work ethic and it shows. If I ever need this type of work done I won't hesitate to give them a call.
Response by Expert Restoration Service: We very much appreciate the kind comments and the time you took to write the review. It makes all the difference for locally owned and operated businesses like ours. If you have a need for our services in the future, we're a call or click away! All our best.
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5.0   |  
Review by in Indianapolis, IN
They are exactly what their name says, they are experts at restoring your room back to the way it should be. I tried someone else first and they made a complete shambles of my dining room. It now looks fantastic. Corey did the work and I am already lining up more projects for him. Katherine coordinates it all and she is fantastic. Shane Woodward is the one who helped me figure out what needed to be done. These 3 individuals are the company in my opinion. They are professional and experts in their field. They made me feel like I was their most valuable customer.
Response by Expert Restoration Service: Many, many thanks for the wonderful review you wrote about our company. This is what keeps us motivated to do well ;) We are often called to come in after other contractors to pick up the ball or correct mishaps and are always glad to recover projects. You are a pleasure to work with and we look forward to serving you again! Thanks again for taking the time to write a review and mentioning our team members individually!
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5.0   |  
Review by in Indianapolis, IN
They were very courteous, and very good at their work. I would recommend them for any job / remodel etc. They did everything possible to make sure we were happy with their work
Response by Expert Restoration Service: We greatly appreciate the review and we look forward to working with you again should there ever be a need. The team at ERS
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Showing 1-10 of 32
  Page 1 of 4

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What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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