Expert Restoration Service, LLC

4.72 | 29 Verified Ratings
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Expert Restoration Service, LLC

4.72 | 29 Verified Ratings

317-643-1207

120 South Post Road
Indianapolis, IN 46219
 
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Profile
Expert Restoration Service, LLC


Expert Restoration Service is a locally owned and operated business proudly serving the Indianapolis and surrounding areas. We are well known for our high quality workmanship and our ability to effectively solve problems – many times coming in after other contractors to complete or correct projects. It is our mission to provide our clients with on-time performance, quality work. From a simple replacement of a few shingles to a complete re-build after a tornado - our services include most all aspects of interior and exterior construction. We specialize in assisting clients with disaster recovery and will work closely with you and your insurance carrier to restore your property. Our team consists of diverse individuals with expertise in many trades. Some of our crew members have been working with us for many years and they are heavily experienced with the multi-faceted needs our company provides for its clients. BUY NOW, PAY LATER - WE OFFER FINANCING!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Indianapolis
  • Carmel
  • Fishers
  • Greenwood
  • Fountaintown
  • Fairland
  • Needham
  • Greenfield
  • Beech Grove
  • Boggstown
  • Finly
  • Maxwell
  • New Palestine
  • Whiteland
  • Franklin
  • See All >

Services Offered

Additions & Remodeling
  • Bathroom Remodel
  • Major Renovation - Multiple Rooms
  • Garage Remodel
  • Build an Addition
  • Major Home Repairs
  • Basement Remodel
  • Kitchen Remodel
Carpenters
  • Build Closet
Disaster Recovery Services
  • Storm or Wind Damage Recovery
Garage & Garage Doors
  • Build Garage
Roofing
  • Asphalt Shingle Roof Install
  • Flat Foam / Single Ply Roof Install
Siding
  • Vinyl Siding Install
  • Vinyl Siding Repair

Areas of Expertise

  • Interior and Exterior General Contractor
  • Roof, Siding, and Gutter Installation and Repair
  • Hail, Wind, and Storm Damage Restoration
  • Insurance Specialist
  • BUY NOW, PAY LATER - WE OFFER FINANCING!

Product Brands Used

  • Andersen Windows
  • Jeld Wen Windows and Doors
  • Pella Corporation
  • Porter
  • The Sherwin-Williams Company
  • Allied Construction Industries
  • CertainTeed (Bufftech)
  • GAF
  • Owens Corning
  • Tamko
  • See All >

Quick Facts

Business Hours
Monday - Friday 12:00 am - 12:00 am
Saturday - Sunday 12:00 am - 12:00 am
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2014
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 07-07-2018
Type: Worker's Compensation
Amount: $500,000
Expiration: 12-05-2017
Type: Bonding
Amount: $10,000
Expiration: 08-06-2018
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because we do much more then repairing a home or business; we rebuild lives and in the process restore property and form lasting relationships.

We started in this industry in 1985.

We describe our business as Well established

Are we a company that you can depend on do the job right the first time

Just ask our many satisfied and loyal clients

 

Photos
Expert Restoration Service, LLC


My Work
9 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Expert Restoration Service, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 29
  Page 1 of 3
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2.0   |  
Review by in Carmel, IN
We signed a contract one week ago and paid the deposit which has cleared the bank. No communications since. Still waiting for a schedule , Joseph Maiolo
Response by Expert Restoration Service, LLC: My sincerest apologies for the delay in scheduling your project. In this case, we failed to set the proper expectation with the scheduling process as we were a week or so delayed in roof installations due to the weather. Since this time, I believe we have corrected the issue when we spoke last week and have since sent a confirmation email outlining next steps. As a locally owned and operated business, we value the feedback from each and every one of our homeowners and we work to exceed expectations every day. Along with the multiple points of contact at the office we also keep someone staffed 24/7 to answer calls should you need us night or day. Should you have any questions or concerns along the way, please reach out anytime. We look forward to your project and hope that since we spoke you will notice a return to our usual stellar service! Sincerely, the team at Expert Restoration Service
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4.5   |  
Review by in Carmel, IN
They were prompt and did quality work.
Response by Expert Restoration Service, LLC: We thank you for sharing your feedback. We especially appreciate you supporting a local business! Call on us if we can be of service to you in the future. We'll be here when you need us.
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1.5   |  
They didn't do it right the first two times they were here I'm still waiting on it to be done right
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3.5   |  
Review by in Indianapolis, IN
Good work, not very good at communication.
Response by Expert Restoration Service, LLC: Please accept our sincerest apologies for any communication mishaps. We work every day to keep in touch with our homeowners throughout the entire project. Because we do value communication and your feedback, we hold recurring meetings with the entire team to discuss each project and every single review we receive. As a result, we have made adjustments to our internal processes where improvements were needed. I would love to speak with you directly so that we can better understand where we did not meet your expectation. You can reach me at the office anytime, via cell phone, or email. In the meantime, I hope that you will accept our sincere apologies and afford us the opportunity in the future to serve you again. Thank you for your time and consideration.
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5.0   |  
Review by in Fishers, IN
I had siding repair work done. They were timely and professional. Shane W. was great to work with explaining what to expect from start to finish. Shane the installer and his assistant Steve did an amazing job. I was so pleased. These three guys have a wonderful work ethic and it shows. If I ever need this type of work done I won't hesitate to give them a call.
Response by Expert Restoration Service, LLC: We very much appreciate the kind comments and the time you took to write the review. It makes all the difference for locally owned and operated businesses like ours. If you have a need for our services in the future, we're a call or click away! All our best.
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5.0   |  
Review by in Indianapolis, IN
They are exactly what their name says, they are experts at restoring your room back to the way it should be. I tried someone else first and they made a complete shambles of my dining room. It now looks fantastic. Corey did the work and I am already lining up more projects for him. Katherine coordinates it all and she is fantastic. Shane Woodward is the one who helped me figure out what needed to be done. These 3 individuals are the company in my opinion. They are professional and experts in their field. They made me feel like I was their most valuable customer.
Response by Expert Restoration Service, LLC: Many, many thanks for the wonderful review you wrote about our company. This is what keeps us motivated to do well ;) We are often called to come in after other contractors to pick up the ball or correct mishaps and are always glad to recover projects. You are a pleasure to work with and we look forward to serving you again! Thanks again for taking the time to write a review and mentioning our team members individually!
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5.0   |  
Review by in Indianapolis, IN
They were very courteous, and very good at their work. I would recommend them for any job / remodel etc. They did everything possible to make sure we were happy with their work
Response by Expert Restoration Service, LLC: We greatly appreciate the review and we look forward to working with you again should there ever be a need. The team at ERS
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5.0   |  
Review by in Indianapolis, IN
I had a great experience with Expert Restoration. The quality of work and pride they put into their services was evident every step of the way. The flexibility and receptiveness of their staff made what could have been a challenging situation painless and enjoyable. If I have future needs related to home repair or improvement, they are definitely the company I will call. Both Renee and Corey were consistently attentive to my needs and were available to answer all my questions. Their craftsmanship and talent are appreciated and recommended.
Response by Expert Restoration Service, LLC: I just shared your review with the team this morning, it made our day! We love knowing that our homeowners appreciate the effort and I am thrilled the crew's care and concern was apparent to you as well. They wanted so much to deliver a successful outcome. Thank you for taking the time to share your experience. It means a lot to us. We hope to work with you again on future projects.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Indianapolis, IN
Project: Hire a Handyman
We had an excellent experience with Expert Restoration. Their communication was prompt. Their workers worked very hard and cleaned up nicely. They paid attention to the details that finished the bathroom project. They explained everything in laymans terms. I would definitely recommend them and use them again.
Response by Expert Restoration Service, LLC: We are so pleased to get your review. Many thanks for taking the time to post about your experience. Call us anytime we can be of service again. It was a pleasure working with you.

1 of 1 users found this review helpful.

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5.0   |  
Renee did an Excellent repair to our siding where two pieces were not overlapping. I would recommend her work!!! The work quality was excellent and they did respond very quickly.
Response by Expert Restoration Service, LLC: We are happy to be of service anytime and we very much appreciate you for taking the time to tell us about the quality work and service you received. It means a lot to our team to receive feedback!

1 of 1 users found this review helpful.

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Showing 1-10 of 29
  Page 1 of 3

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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