Factor Appliance

4.87 | 90 Verified Ratings
Write a Review

Factor Appliance

4.87 | 90 Verified Ratings
Write a Review

301-300-8006

503 Lincoln Street
Rockville, MD 20850
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Profile
Factor Appliance


Residential Appliance Repair

Factor Appliance is a locally owned, quality appliance repair company. We are conveniently based in Rockville MD and offer residential appliance repair service to homeowners in Montgomery Co MD. We can service your Dishwasher, Garbage Disposal, Stove, Range, Cooktop, Wall-Oven, Microwave, Washer, Dryer, Refrigerator, Freezer and Icemaker. Estimates are given prior to repair and our trip charge is waived if the repair is decided upon. Our trip fee is $80 for major Kitchen and Laundry Appliances. We give a full 90 days warranty on all parts and labor of our repair.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Silver Spring
  • Bethesda
  • Rockville
  • Gaithersburg
  • Frederick
  • Germantown
  • Chevy Chase
  • Potomac
  • Knoxville
  • Kensington
  • Olney
  • Cabin John
  • Keymar
  • Clarksburg
  • Glen Echo
  • New Market
  • Sandy Spring
  • Mount Airy
  • Brinklow
  • Rocky Ridge
  • Buckeystown
  • Emmitsburg
  • Thurmont
  • Jefferson
  • Dickerson
  • Ashton
  • Washington Grove
  • Ladiesburg
  • Unionville
  • Woodsboro
  • Brookeville
  • Braddock Heights
  • Monrovia
  • Derwood
  • Burtonsville
  • Boyds
  • Beallsville
  • Middletown
  • Suburb Maryland Fac
  • Poolesville
  • Burkittsville
  • New Midway
  • Myersville
  • Libertytown
  • Damascus
  • Ijamsville
  • Garrett Park
  • Point of Rocks
  • Spencerville
  • Sabillasville
  • Barnesville
  • Walkersville
  • Adamstown
  • Tuscarora
  • See All >

Services Offered

Appliances
  • Appliance Repair

Areas of Expertise

  • Appliance - Repair or Service

Product Brands Used

  • Admiral
  • Amana
  • Bosch
  • Electrolux
  • Frigidaire
  • GE Monogram
  • Hotpoint
  • Jenn-Air
  • Kenmore
  • KitchenAid
  • LG Electronics U.S.A., Inc.
  • Magic Chef
  • Maytag
  • Roper
  • Sears
  • Speed Queen
  • Sub-Zero Freezer Co., Inc.
  • Tappan
  • Viking
  • Wards
  • Whirlpool Corporation
  • Samsung
  • See All >

Quick Facts

Business Hours
Monday - Friday 8:00 am - 6:00 pm
Saturday - Sunday Noon - Noon
(Please call to confirm)
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2010
Memberships & Affiliations
  • United Servicers Association
Green Certifications
  • EPA Universally certified
Awards
  • Angie's List 'Super service award' for 2013, 2014 and 2015
  • Best of Rockville recognition award for 2013, 2014 and 2015
  • Best of Home Advisor award for 2013
  • A+ rated by Better Business Bureau BBB
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
Factor Appliance


My Work
1 Projects
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Ratings & Reviews
Factor Appliance

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 90
  Page 1 of 9
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5.0   |  
Review by in Silver Spring, MD
Adrian arrived at the designated time. Performed the repair and explained all of the details to me. He was polite, courteous and his cost was reasonable. He was very professional and I would recommend Factor to anyone. Quite refreshing to have such a positive experience.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Silver Spring, MD
I called Adrian about my dishwasher. Based on what I told him he thought he might be able to repair it for a reasonable charge. After looking at it he felt the repair would be too costly and that I'd be better off getting a new dishwasher. He then showed me reasonable, reliable options online and gave me other money-saving advice and tips. I did have to pay his service fee but his honesty at telling me my dishwasher wasn't worth fixing and his assistance in helping me get a new one were worth the fee. If I have other appliances that need repair I will call Adrian.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Takoma Park, MD
Project: Repair or Service an Appliance
Adrian showed up on time, saved me money by not doing unnecessary repairs, and got my dryer working perfectly in a very short time. He is very friendly and doesn't mind answering questions. Even though he was there to fix my dryer, he didn't mind looking at my dishwasher and refrigerator and answering a few questions. I really like this person and will certainly call him next time I need an appliance repaired.

1 of 1 users found this review helpful.

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4.67   |  
Review by in Silver Spring, MD
We were very impressed by Factor Appliance -- they were super helpful over the phone and described how to fix the problem ourselves, including the website that we could order parts direct. In the end we decided to have them out to do the work anyway since it would be faster, but still ... our new favorite repair company!

1 of 1 users found this review helpful.

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4.67   |  
Review by in Rockville, MD
Looked at various options to solve the problem. Came up with a cost effective approach. Provided general guidance.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Potomac, MD
Corteous.
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5.0   |  
Review by in Poolesville, MD
Very pleasant experience. I will definitely call Mr. Laughlin again.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Rockville, MD
Responsive, flexible, & thorough.
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5.0   |  
Review by in Potomac, MD
Quick to get an appointment and extremely helpful. Didn't have to worry about him selling me something I didn't need. Will definitely call again when needed.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Greenbelt, MD
Honest and trustworthy - highly recommended

1 of 1 users found this review helpful.

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Showing 1-10 of 90
  Page 1 of 9

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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