First Impressions Properties

4.58 | 14 Verified Ratings


3016 Palm Aire
Rochester Hills, MI 48309
Your use of our services is governed by our Terms & Conditions

First Impressions Properties

Let me do it for you.

First Impressions is here to help you with all your Home Service needs. Not only is the First Impression important, it's how you finish the job and leave the customer 100% satisfied.

Services Offered

  • Interior Door Install
Flooring & Carpet
  • Laminate Wood / Stone Floor Install

Service Area

  • Troy
  • Bloomfield Hills
  • Utica
  • Pontiac
  • Lake Orion
  • Rochester
  • Waterford
  • Birmingham
  • Oxford
  • Macomb
  • Royal Oak
  • Auburn Hills
  • Washington
  • West Bloomfield
  • Keego Harbor
  • Franklin
  • See All >

Areas of Expertise

  • Home Repairs
  • All interior work involving walls trim and floors
  • Painting and Staining
  • Tile, Vinyl and Wood floor install
  • Vinyl and Wood Fencing

Product Brands Used

  • Jeld Wen Windows and Doors
  • Therma Tru Doors
  • Armstrong
  • Armstrong Holdings, Inc.
  • Bruce
  • Carlisle Wide Plank Floors
  • Hartco
  • Lumber Liquidators
  • Pergo
  • Shaw Industries Group, Inc.
  • Wilsonart
  • Behr Process Corporation
  • Benjamin Moore & Co.
  • ICI Paints (Glidden)
  • Pittsburgh Paints
  • The Sherwin-Williams Company
  • See All >

Quick Facts

Business Hours
Monday - Friday 8:30 am - 7:00 pm
Saturday - Sunday 9:00 am - 4:00 pm
(Please call to confirm)
  • Warranty Offered
  • Credit Cards Accepted
  • Small Jobs Welcome
  • Materials
  • Free Estimates


In Business Since: 2007
Memberships & Affiliations
  • SE Michigan Builders Association
HomeAdvisor Screened. View Details

Business Overview

Community Involvement

Habitat for Humanity builds

How We Got Started

I chose to work in this industry because I love making things new again, or creating something new. .

I love working in Rochester, Bloomfield, Troy, Lake Orion and Shelby area because Reason You Enjoy Working There.

We describe our business as Family owned and operated


First Impressions Properties

5 photos   |  First Impressions can take your project from rough to finished, trimmed and...
5 photos   |  This customer wanted to add some style to their bath. They had done the fl...
4 photos   |  This old Stockade Fence had been around for more then 20 years. We removed...
2 photos   |  The homeowners landscape had become over grown and was in need of refreshin...
5 photos   |  This deck had seen its better days after 35 yrs of weather and use. The ho...
4 photos   |  These 1950's bathrooms were gutted to the studs, and finshed with a bea...
10 photos   |  These kitchens were completely transformed from their previous aged and ine...
1 photo   |  The home owner was embarrassed of the floor visitors to their home first sa...
5 photos   |  We take the extra time to install your flooring properly by undercutting th...
5 photos   |  This home was originally all one monotone cream color. First Impressions w...

Ratings & Reviews
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First Impressions Properties

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

Showing: 1-10 of 14 12Next

5.0   |  
Review by in Rochester, MI
Project: Install Drywall
Tom returned my phone call right away. He determined the cause of the water leak in my bonus room, fixed the problem, removed and replaced drywall and trim, painted ceiling, walls and trim and now the room looks great. He was very accomodating when I asked him to do additional work. I would highly recommend him.
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1.5   |  
Review by in Rochester, MI
Project: Install Wood or Stone Laminate Flooring
Sloppy job, i.e., nails sticking out, areas not stained right, gaps, etc; wanted money in advance, measured incorrectly, required additional materials, tried to charge more money without receipt, took too long after he got 1000. payment on the job. Ended up with 3 additional boxes of lamanate flooring. Requested copy of insurance, he never replied. Needed to hire professional flooring person, not someone who tries to do everything. Would never hire again or refer.
Response by First Impressions Properties: We are fully insured and a copy is provided at any time requested. I stand by my estimates, no additional labor charges are charged if I misestimate, my loss. No nails are used with a floating Laminate floor, stained cuts are an added quality step we take. All other material were prefinished and no staining was required. The partial payment I thought was fair after carpet, pad and staples were removed, and the master bedroom was painted in preparation of the 2 week back ordered last minute upgraded flooring and trim choice. All materials were purchased by customer, thus the unused unopened boxes were left for her to return rather then taken.
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4.67   |  
Review by in Utica, MI
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5.0   |  
Review by in Birmingham, MI
Great experience Looks great Thanks so much
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5.0   |  
Review by in Rochester, MI
Project: Hire a Handyman
Courteous, professional, on time, got the job done and did it well.
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4.0   |  
Would recommend using. Always on time, very price competitive and clean.
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5.0   |  
Review by in Pontiac, MI
Project: Hire a Handyman
I appreciate all the asistance provided by Thomas at First Impressions. Thomas was on time for our intiial meeting, prompt in delivery his estimate, competitively priced with others for the services provided, and delivery quality service in a tidy manner. I would certainly use Thomas again when the occassion arises and would also refer him to a friend or neighbor.
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5.0   |  
Review by in Bloomfield Hills, MI
Project: Hire a Handyman
very good so far... projects just starting 10/6.
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5.0   |  
Review by in Rochester, MI
Project: Hire a Handyman
Very thorough.polite and did a great job.
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5.0   |  
Review by in Royal Oak, MI
Tom was extremely professional and curteous. He also had great communication throughout the entire project, which was very important to me being a 1st time homeowner. Not to mention, he did an amazing job on our fence.
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Showing: 1-10 of 14 12Next

First Impressions Properties

4.58 | 14 Verified Ratings See All Reviews


3016 Palm Aire
Rochester Hills, MI 48309

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