Five Star Plumbing, LLC

4.74 | 83 Verified Ratings
Write a Review

Five Star Plumbing, LLC

4.74 | 83 Verified Ratings
Write a Review

509-993-1155

19910 North Sands Road
Colbert, WA 99005
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Profile
Five Star Plumbing, LLC


Your the Star with Five Star Plumbing

Five Star Plumbing, LLC is your trusted plumber in the Spokane and surrounding areas. We offer prompt and professional service and high quality work to our clients. Our customers know that we put their needs first. With honest up front pricing. Our customers know the cost before we start. The Five Star Pledge to you We will always be respectful, polite, helpful and friendly We will always look for ways to save you money We will always treat your home with respect We will always be honest Call us today to see why we come so highly recommended!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Spokane
  • Rockford
  • Cheney
  • Four Lakes

Services Offered

Plumbing
  • Faucets, Fixtures and Pipe Repair
  • Water Heater Install
  • Water Heater Repair
  • Sump Pump or Foundation Drain Install
  • Sump Pump Repair

Areas of Expertise

  • All service needs Residential and Commercial
  • Remodel
  • Repairs and Replacements

Product Brands Used

  • American Standard
  • Bradford White
  • Delta
  • GRUNDFOS Pumps Corporation
  • Grohe
  • Jacuzzi
  • Kohler
  • Moen
  • Newport Brass
  • Price Pfister
  • Rheem
  • Sterling
  • TOTO
  • Wolverine Brass, Inc.
  • A.O Smith, Gerber, North Star water softners
  • See All >

Quick Facts

Business Hours
Monday - Friday 8:00 am - 5:00 pm
(Please call to confirm)
  • Warranty Offered
  • Credit Cards Accepted

Credentials

In Business Since: 2012
Memberships & Affiliations
  • BBB Member
  • Spokane Home Builders Association
State Licensing
Trade: Journeyman Plumber
License #: DAVISTJ003M4
Expiration: 06-03-2019
Trade: Plumbing
License #: FIVESSP878D9
Expiration: 03-29-2019
Awards
  • Home Advisor Super Service Award
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Supporting Youth Sports

How We Got Started

I chose to work in this industry because I wanted a trade I could be proud of..

I love working in Spokane/CoeurD'Alene because Reason You Enjoy Working There.

We started in this industry in 1988.

We describe our business as Family owned and operated

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Five Star Plumbing, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 83
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5.0   |  
Review by in Otis Orchards, WA
Project: Install, Repair or Replace Plumbing or Fixtures
Five Star was wonderful. They could not do what I needed but gave me another company's name which worked out great. Thank you Five Star for being there when I needed you.
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5.0   |  
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5.0   |  
I think we could have found a less expensive toilet and in bisque, the color I wanted. Over work was good. Thank you
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5.0   |  
Review by in Nine Mile Falls, WA
Project: Install or Replace a Water Heater
On time, and didn't charge me any uneed expenses
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5.0   |  
Will definitely use again. Prompt, clean, thorough. Great experience overall.
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1.0   |  
They missed their time window on when they were to arrive and do the repair. I had to call office to find out if they were going to show up. Over two hundred dollars to replace two washers in the shower faucet, WOW !!!
Response by Five Star Plumbing, LLC: (consumer name withheld per their request) I apologize for our Tech being 45 minutes late for the estimated time window given by our dispatcher. We try our best to make it in the window given but some time jobs run a little longer or they get hung up in traffic. We should have called to give you a update on the Techs arrival. Some times the dispatcher is scheduling calls and misses the window to call and inform the customer we are running behind. Moving forward we may change to a 4 hour window to help prevent situations like this. As for the price point: Five Star Plumbing has a $79.00 travel and diagnostic fee that was given to you before we scheduled the call. Before any repairs were made we gave a upfront price of $120.00 to remove trim, cartridge, replace spring and seats. Reinstall trim, cartridge and clean out the debris that caused the new valve to fail that was installed by another Plumbing Contractor. FSP was given authorization to make repairs before any repairs were made. I understand how you may feel this seems expensive. We maybe more expensive than the 1 man working out of a pickup truck or a handyman who is not trained or licensed but less than other company's who have similar overhead. Our prices are based on our costs. Out of every dollar we charge we must pay for Our Techs salary, workers comp, SS, medical benefits, uniforms, travel to the job, trucks, tools, inventory, gas, auto insurance, business insurance, phones, advertising, call takers, dispatcher, on call plumber, license's, warranty, office rent and many more expenses not listed to provide service to our customers. I make no apologies for our prices! We have to charge what we do to provide a quality service. Thank you for your review and if you would like to discuss this matter further Please contact me at (509) 993-1155 Tom Davis owner Five Star Plumbing
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5.0   |  
Very prompt and asked if I had other items that required service. I will have them back out soon.
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5.0   |  
Review by in Spokane, WA
Friendly and explained things well.
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5.0   |  
Review by in Otis Orchards, WA
Project: Repair or Replace a Sump Pump
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5.0   |  
Review by in Medical Lake, WA
Project: Install, Repair or Replace Plumbing or Fixtures
Great experience and they were very friendly and knowlegeable

1 of 1 users found this review helpful.

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Showing 1-10 of 83
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