Hamptons Tile and Grout Restoration

4.67 | 21 Verified Ratings
Write a Review

Hamptons Tile and Grout Restoration

4.67 | 21 Verified Ratings
Write a Review

971-204-2770

17904 Cottonwood Court
Gladstone, OR 97027
 
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Profile
Hamptons Tile and Grout Restoration


We take great pride in our experience, expertise, quality work, and the customer service that we provide to meet the needs of our customers. It is our mission to provide excellent workmanship and to achieve complete customer satisfaction from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Achievements

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Service Area

  • Portland
  • Salem
  • Beaverton
  • Vancouver
  • Damascus
  • Hillsboro
  • Corvallis
  • Banks
  • Lake Oswego
  • Gresham
  • Albany
  • Boring
  • Cornelius
  • Newport
  • Keizer
  • Hood River
  • Molalla
  • Troutdale
  • Cascadia
  • Lafayette
  • Beavercreek
  • Oregon City
  • Sweet Home
  • Carlton
  • McMinnville
  • Lebanon
  • Forest Grove
  • Timber
  • Aurora
  • Canby
  • Gales Creek
  • Dayton
  • Estacada
  • Corbett
  • Wilsonville
  • Hubbard
  • Cannon Beach
  • Eagle Creek
  • Camas
  • Sandy
  • Dundee
  • Buxton
  • Gladstone
  • Brightwood
  • Bridal Veil
  • Gaston
  • North Plains
  • Brownsville
  • Rhododendron
  • Vernonia
  • Scappoose
  • Astoria
  • West Linn
  • Eugene
  • Marylhurst
  • Colton
  • Tualatin
  • Manning
  • Seaside
  • Sisters
  • Donald
  • Mulino
  • Dallas
  • Government Camp
  • Woodburn
  • Welches
  • Amity
  • Lincoln City
  • Marcola
  • Fairview
  • Rainier
  • Sherwood
  • Tillamook
  • See All >

Services Offered

Tile
  • Clean Tile & Grout

Areas of Expertise

  • Tile and Grout Cleaning
  • Detailed oriented- very clean grout, and caulk lines. I take a lot of pride in my work, and the results show.
  • Project designing- back splash material, patterns, knowledge of maximizing space of an area.
  • Product knowledge- expert experience when it comes to tile, granite, slate, color matching,

Product Brands Used

  • miracle, zep, Envirox H2 orange2, Custom grout, and caulk,

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2016
Screening
HomeAdvisor Screened. View Details

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*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

We started in this industry in 1998.

We describe our business as Family owned and operated

 

Photos
Hamptons Tile and Grout Restoration


My Work
7 Projects
Save 10% on First time customer Save 10%
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Ratings & Reviews
Hamptons Tile and Grout Restoration

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 21
  Page 1 of 3
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5.0   |  
Review by in Milwaukie, OR
After meeting Mat, I knew he was the tight guy for the job. He and the rest of the Hampton Tile and Grout crew were very professional and timely. Very excited to have our grout all cleaned and sealed. I will continue to go to Hampton's Tile and Grout for any other tile projects that I need done. A+ work and highly recommended. Thanks Hampton Tile & Grout Restoration!
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0.5   |  04-11-2017
Review by a homeowner in Portland, OR
After I had a great deal of frustration in finding a company to remove hard water deposits from the walls and floor of my ceramic tile shower, Home Advisor recommended Hamptons, telling me that the company had good ratings. Matt Hampton came out to discuss the job and gave me a bid for cleaning and sealing. The price seemed high for the amount of time that he was planning to spend, but given the shortage of candidates, I agreed. He came with a helper and did a decent job on the upper part of the walls, which were foggy looking from the deposits when he started. However, when Matt and his helper left after doing their cleaning and sealing, there were still white encrustations at the bottom of the wall as well as here and there on the floor. There were still deposits on the glazed ceramic soap dishes. Matt wanted me to pay him in full for the work before he left. I told him that I would pay him later. I wanted to see what the job looked like after the sealer had dried. The next day, the water deposits were still as obvious as they had been earlier. When I called Matt and asked him to come back and finish the cleaning he became quite unpleasant, telling me that he had already made two trips (counting the day of the bid!), that he had hired another person, bought materials and didn't want to come back again. I remained very calm and told him that the agreement was that he would clean the water deposits from the shower, and since this had not been done, it was only reasonable for him to come back and finish the work. He kept repeating what he had said, but with more animosity. I told him that this was the way it sometimes goes in businesses, a person sometimes overbids, sometimes underbids. When one underbids, one sucks it up! I told him that I felt that he had a choice, either to come back and complete the job or to abandon it. I wanted him to tell me which it would be. He told me that I would hear from his lawyer! I ignored that remark. A friend of mine who has been a general contractor for forty years happened to be with me that day, so I had him talk with Matt. The final upshot of a couple of conversations was that Matt and his helper would be back to complete the work, as per the agreement. That morning, I came back to the house and found my contractor friend and Matt in discussion. Matt was suddenly very mild and cooperative. I asked my friend later what had happened, and he told me that he had gotten mad (which is very uncharacteristic of him!) and used language which it was better that I didn't hear. He also had told Matt that if this was the way that he did business, he wouldn't be in business very long! When Matt left, some but not all of the water deposits had been removed. My friend said that it still was not an acceptable piece of work and spent a quarter of an hour down on his hands and knees showing me exactly what was needed to do the cleaning (elbow grease!)! At his suggestion I called Matt and told him that I could understand that he wouldn't want to come out again, that I knew that the job could be completed in about an hour by someone who knew what to do. I offered to pay him a certain amount less than his agreed upon price to cover the cost of that work. He agreed, and I had yet another person come in and spend the necessary time to finish the job. Would I recommend this company? What do you think?
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4.5   |  
Review by in Portland, OR
On 21 Mar2017, Mat Hampton came in and removed all of the old grout on our kitchen counter, cleaned the surface tile replaced the old grout with new grout. Cleaned the shower tile removing old soap scum and who knows what. The following day he sealed the counter and shower cleaned the second bathroom tile and caulked the bathroom tub. The results are surprisingly good our kitchen looks new and we have asked him to return to clean the floor tile and seal the tile floor.
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5.0   |  
Review by in Portland, OR
It was great
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4.0   |  
Review by in West Linn, OR
Great guys, easy to work with - did a great job cleaning and sealing our tile floors and shower.
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5.0   |  
Review by in Lake Oswego, OR
Matt is a professional. He has been in the tile business for many years, both installation and cleaning. He knows what he's doing and he is extremely thorough. He will not complete a job until it's done to perfection. Courteous, timely and very customer oriented. Highly recommend; will hire again as needed.
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5.0   |  
Review by in West Linn, OR
He was very knowledgeable and easy to work with!!
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5.0   |  
Review by in Portland, OR
Hamptons Tile and Grout Restoration was great to work with. Great customer service and excellent work quality.
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5.0   |  
Review by in Lake Oswego, OR
Very good work and on time!
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5.0   |  
Review by in Oregon City, OR
very nice
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Showing 1-10 of 21
  Page 1 of 3

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