High Quality Upholstery

4.63 | 21 Verified Ratings
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914-935-0458

235 Westchester Avenue
Port Chester, NY 10573
 
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Profile
High Quality Upholstery


We take great pride in our extreme professionalism, timeliness and superior customer service, on every job. We make sure to develop a lasting relationship, so that the next time service is needed, there will be no question on who to call. Check out our review from satisfied clients. Give us a call today so, we can answer all of your questions. Satisfaction guaranteed! (not for commercial location,hotels,restaurants and outdoor furniture)

Achievements

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Service Area

  • Stamford
  • White Plains
  • New Rochelle
  • Yonkers
  • Greenwich
  • Scarsdale
  • Harrison
  • Hawthorne
  • Pleasantville
  • Dobbs Ferry
  • Rye
  • Valhalla
  • Thornwood
  • Tuckahoe
  • Ardsley
  • Riverside
  • Hartsdale
  • Mamaroneck
  • Bronxville
  • Cos Cob
  • Armonk
  • Mount Vernon
  • West Harrison
  • Purchase
  • Larchmont
  • Irvington
  • Old Greenwich
  • Elmsford
  • See All >

Services Offered

Furniture Repair & Refinish
  • Furniture Upholstering

Areas of Expertise

  • Furniture - Upholster

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Bilingual

Credentials

In Business Since: 2000
Screening
HomeAdvisor Screened. View Details

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*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
High Quality Upholstery


My Work
1 Projects
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Ratings & Reviews
High Quality Upholstery

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 21
  Page 1 of 3
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5.0   |  
Review by in Rye, NY
Leo was absolutely tremendous. He is kind, prompt, reliable, answers questions via email quickly, and was an overall pleasure to work with. Our formerly hideous chairs are now showpieces in our dining room! Highly recommended. Great quality and price, especially in Westchester!
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5.0   |  
Review by in Thornwood, NY
Leo was very prompt! He arrived with samples to match the couch and delivered the reupholstered cushions within ten days. They were perfect! I highly recommend High Quality Upholstery!
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0.5   |  07-31-2017
Review by Fabiola B. in Scarsdale, NY
I hired Leo, the owner of this company, to re-upholstery 2 chairs of my living room and make 4 pillows. 2 identical chair form a very well designer furniture which means good, fancy and pricy pieces. I bought Sunbrella fabric for these chairs and pillows which is also a good, functional and pricy fabric. I accept the service price Leo gave me in the quotation process and didn’t request any discount whatsoever, $375.00 for each chair and $75.00 for each pillow with the insert. I provided him the fabric. I asked him if he will be able to do these chairs same way they were and he said me “of course”. I paid 50% in the moment he took the chairs from my house and I paid the other 50% when he returned my chairs. Leo is indeed a polite person but reacts bad with critics. Also, he returned the chairs in the scheduled date. When he placed both chairs upholstered back in my living room, I could see that something was wrong with both chairs. He told me he needed to replace some foam in the back of the chairs but the service was badly done. In one chair, it seems that the new foam got folded and the fabric went over the folded foam. You can tell just by looking that is rough. And when you place the hand in this side of the chair you can feel it is balled. Also, the seam is this side of this chair is incorrect causing a loose effect in the fabric. It is awful. I complained and he told me he changed the foam because the foam of my chairs was gone, which I doubted. When I doubted him, he searched for photos in his phone to show me the foam isn’t good anymore but he was not able to find one single photo… I am not going to argue if he should or should not have replace the foam because he is the specialist and I know that sometimes it is part of the upholstery process. But I can say that the replace he decided to do did not work. He grab de other 50% of the price he charged me and told me that when he returns the pillows, he will correct the awful chair. Today he returned the 2 pillows left and for my surprise he decided not to repair the awful chair and it wasn’t so polite. Somehow, I knew this will happen. When I saw my chairs arriving at home re-upholstered a few days ago, I knew that to solve that problem Leo will need to redo the service and provide the fabric by his own (because I will not buy an expensive fabric twice). He could have told me that he does not have the expertise to do the service (fancy furniture, expensive fabric). After the problem, he could apologize. I learned that next time I should have pick a better vendor. But trying to play me, saying he will be back to solve the problem he knew from the beginning that he can’t solve and when the time comes refuses to do his job is unacceptable, especially after having charged me the full price. In my opinion, he does not have what it takes to receive a 5 star review whatsoever. He is far away from being impeccable. He did a crummy service with my chairs and in one of this he caused me a loss not just for the service he charged and didn't delivery in a correct way but because of the fabric I provided. Awful experience. Service not recommend at all!
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5.0   |  
Review by in Tuckahoe, NY
He is respond promptly and very excellent job
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5.0   |  
Review by in Mamaroneck, NY
I cannot say enough about the level of service that was provided to me. We reupholstered a sofa, love seat and chair. Leo came to the house and picked up the furniture and delivered them back to me
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5.0   |  
Review by in Bronxville, NY
Very pleased with their quality work! Reasonable and reliable, highly recommended!
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4.0   |  
Review by in Larchmont, NY
I recommend highly
Response by High Quality Upholstery: Thank you Mrs. Cammer. Kind regards. Leo Palacios
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5.0   |  
Review by in White Plains, NY
Leo is one of the nicest guys you will ever meet AND he does first rate repair at a reasonable price! I have used his service TWICE and both times he hit it out of the park!
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5.0   |  
Review by in Stamford, CT
Great quality, prompt service, good communication
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5.0   |  
Review by in Port Chester, NY
He comes on time, very Professional and gives good advice.
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Showing 1-10 of 21
  Page 1 of 3

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