Innovative Pool Concepts, Inc.

4.68 | 28 Verified Ratings
Write a Review

Innovative Pool Concepts, Inc.

4.68 | 28 Verified Ratings
Write a Review


28248 North Tatum Boulevard
Cave Creek, AZ 85331
Your use of our services is governed by our Terms & Conditions

Innovative Pool Concepts, Inc.

Innovative Pool Concepts, Where Quality meets Clarity.

Innovative Pool Concepts was founded on reliability, knowledge, and customer service. Count on us to deliver excellent customer service as well as quality products and workmanship to your backyard!


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Service Area

  • Phoenix
  • Scottsdale
  • Glendale
  • Peoria
  • Tempe
  • Cave Creek
  • Sun City
  • Sun City West
  • Paradise Valley
  • Carefree
  • Youngtown
  • See All >

Services Offered

Swimming Pools
  • Clean & Maintain Swimming Pool
  • Swimming Pool - Opening & Closing Service

Areas of Expertise

  • Swimming Pool Cleaning & Maintenance
  • In Ground Hot tub & Spa Maintenance
  • Swimming Pool Heater Installation
  • Swimming Pool Repair
  • Swimming Pool Equipment Installations

Product Brands Used

  • Hayward
  • Intermatic
  • Jandy
  • Pentair
  • Raypack
  • Sta-Rite

Quick Facts

Business Hours
Monday - Friday 10:00 am - 5:00 pm
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted
  • Warranty Description: 60 day Labor & Manufacturers Warranty


In Business Since: 2005
Memberships & Affiliations
  • CPO certified
  • BBB since 2005
State Licensing
Trade: CR-6 Swimming Pool Service and Repair
License #: 218185
Expiration: 04-30-2018
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Ratings & Reviews
Innovative Pool Concepts, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 28
  Page 1 of 3
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4.5   |  
Eric was very receptive to our request for service. He even came out on a Sunday! He inspected the pool on a house we were thinking of purchasing. Would highly recommend him.

1 of 1 users found this review helpful.

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4.0   |  
Review by in Scottsdale, AZ
very good

1 of 1 users found this review helpful.

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5.0   |  
Review by in Maricopa, AZ
Eric was very knowledgable and spent quite a bit of time discussing pool cleaning options. Pool tech showed as scheduled, called ahead and was in and out before I knew it. Will def use them again for maintenance cleaning. They manually vacuumed areas of my pool the pool vac kept missing.

2 of 2 users found this review helpful.

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5.0   |  
We are just starting with them, but Eric has returned calls propmptly, explained everything well, and offers per visit prcing.We have not yet started onthe repair phase, but I have confidence they are honest and know what they're doing. I appreciate how upfront they are about pricing.

1 of 1 users found this review helpful.

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1.17   |  
Review by in Phoenix, AZ
I have had their service for almost 2 years. First year had good service. This year, have had numerous problems. My spa turned green because weekly technician did not pay attention to it. They don't recommend regular maintenance services, i.e. change filter, clean salt cell etc. I usually had to keep track of these things my self and get someone else to do it. Tech. does not know how to use the timer on my pool so they leave it running all day after chemicals every week. When they do seem to realize there is a problem, they don't fix it right away and don't show up as scheduled. Plus they charge extra $5 for gas every month!
Response by Innovative Pool Concepts, Inc.: In August of 2011 the spa did turn slightly green, we diagnosed that the salt cell to the system was bad which we took to Leslies and they verified the cell was bad. We cleared the spa the follwing day. In November of 2011 we noticed DE shooting back into the pool and suggested to the customer that we open up the filter and diagnose.We found the filter was dirty, we then proceeded to clean the filter. This corrected the problem. The timer the customer has has only a on or off setting which is know by the customer.If we add chemicals to the pool we leave the system and and note it on the invoice, left system in manual mode.Communication is key
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4.5   |  
Review by in Scottsdale, AZ
Does what they say they do.. All quotes given in an email. Hired them for maintenance of the pool
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5.0   |  
Review by in Scottsdale, AZ
They were prompt, professional and diligent in fixing my difficult problem. I would recommend them.
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4.0   |  
Review by in Phoenix, AZ
They were great. Promptly evaluated the pool and gave me an estimate and itemized list of what needed to be done. Started the work quickly and explained wat was going on every step of the way. Taught me how to care for the pool my self and did a great job turning my pond back into a pool.
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5.0   |  
Review by in Scottsdale, AZ
Alex was awesome...he made my "cement pond" into the Biltmore luxury pool! Thanks again!!!!
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4.0   |  
Review by in Glendale, AZ
Eric came out and explained everything to us at 6:30AM, which was awesome. They are right on with there pool care and professionalism,,,
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Showing 1-10 of 28
  Page 1 of 3

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