IRG

4.19 | 19 Verified Ratings
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866-895-5442

2601 Maryville Pike
Knoxville, TN 37920
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Profile
IRG


100% satisfaction, period!

Welcome to Insurance Restoration Group, in business since 2010, with over 30 years combined experience. The answer to all you roof repair needs. We specialize in superior customer service and satisfaction is our guarantee to you. Call us today!

Service Area

  • Knoxville
  • Sevierville
  • Maryville
  • Morristown
  • La Follette
  • Newport
  • Clinton
  • Frakes
  • Middlesboro
  • New Tazewell
  • Oak Ridge
  • Lenoir City
  • Rockwood
  • Townsend
  • Dandridge
  • Greenback
  • Jacksboro
  • Tallassee
  • Gatlinburg
  • Louisville
  • Sweetwater
  • Friendsville
  • Oliver Springs
  • Rockford
  • Kingston
  • Heiskell
  • Harriman
  • Corryton
  • Walland
  • Seymour
  • Powell
  • Mascot
  • Loudon
  • Tellico Plains
  • Alcoa
  • Niota
  • See All >

Areas of Expertise

  • Roof Repairs

Product Brands Used

  • ALLMET
  • Allied Construction Industries
  • CertainTeed (Bufftech)
  • Dupont
  • Duro-Last
  • GAF
  • James Hardie
  • Owens Corning
  • Roof Tile Solutions
  • Tamko
  • Firestone
  • See All >

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 2010
Screening
HomeAdvisor Screened. View Details

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Shriners supporter

How We Got Started

I chose to work in this industry because Love happy customers..

We started in this industry in 1986.

We describe our business as Family owned and operated

 

Ratings & Reviews
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IRG

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

Showing: 1-10 of 19 12Next

1.0   |  
Review by in Kingston, TN
We hired IRG to put a new roof on our existing home. Bid was low but prices went up. 27 squares installed by group of foreigners in one day, and you could tell it. Our ridge vent was not installed right. EJ told us it would be 2 days of sun and would lay down, then said we had bad beam, then said would take 2 months to lay down. They came out twice but never actually fixed. Had 2 other professionals look at it and both concluded there was not enough nails put in ridge vent and would be $350 to fix right. IRG also charged us for a ridge vent they did not install. They will not return our calls.
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5.0   |  
Review by in Powell, TN
Work done quickly and as requested. Very friendly service also.
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5.0   |  
I'm very happy I chose IRG. The man (Don) who came to do the work has a great work ethic. I could tell he actually cared to do a good job and I can tell he knows how to do gutter/roof/siding projects properly, which is why I had IRG come to do another project where we've had a leak issue. Thanks IRG!
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5.0   |  
Came out and gave me A GREAT ESTIMATE and started would have started work the next day but it rained. Showed up the day after Thanksgiving and completed the job that day!
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5.0   |  
Review by in Knoxville, TN
Don Tulloch came out gave me an estimate. He left to resupply for the job and returned sooner than expected. Did the job efficiently.
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5.0   |  
Review by in Norris, TN
Project: Repair or Partially Replace Wood or Fiber-Cement Siding
I CALLED TO REQUEST THE REPAIR AND THE SERVICE MAN WAS AT MY HOUSE WITHIN THE HOUR.COMPLETED THE PROJECT WITHIN A LITTLE MORE THAN AN HOUR. VERY PROFESSIONAL. THE JOB WAS COMPLETED AS REQUESTED BEFORE LUNCH. CAN'T BEAT THAT!
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2.5   |  
The siding work was of good quality but trim removed was not replaced. I hired one of the people working for him to paint my house. He was fronted $1500 for materials and has refused to return the money or paint the house.
Response by IRG: Alan, this is an unfair review. First of all my project manager told you he would come by and look at the trim you were talking about. Second, you hired one of my subs behind my back to work for you after IRG was finished. I carry General Liability Insurance and workers comp on these people when I am under contract with you. You cannot hold me responsible for what a person does outside of my contract with you. We Always do what we say we will do! Im sorry you got scammed by this guy but you always need to check that who you hire has all of his paperwork and at least get a contract in writing. By the way, I havent seen this sub since.

0 of 1 users found this review helpful.

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5.0   |  
Don Tullock called, came by, gave me a quick and fair estimate and did the job very quickly and professionally.
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4.67   |  
Review by in Knoxville, TN
Quick response to my issue, excellent customer service and beautiful work!!!!
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4.83   |  
Review by in Knoxville, TN
Impressed w their knowledge and how they explained what they were going to do and how it was going to prevent us from having this issue in the future. I would use them again.
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Showing: 1-10 of 19 12Next

IRG

4.19 | 19 Verified Ratings See All Reviews

866-895-5442

2601 Maryville Pike
Knoxville, TN 37920
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