Keystone Basement Systems & Structural Repair, Inc.

4.44 | 93 Verified Ratings
Write a Review

Keystone Basement Systems & Structural Repair, Inc.

4.44 | 93 Verified Ratings
Write a Review

412-301-9952

205 31st Street
McKeesport, PA 15132
 
Share
Your use of our services is governed by our Terms & Conditions

Profile
Keystone Basement Systems & Structural Repair, Inc.


Where Foundations Start, and Your water Problems End!

We believe that your basement has potential. With our help we can help solve your problem so it can be transformed into the place you desire. We challenge the status quo by understanding what you want your basement to become and engineer our system to protect that dream. By fully appreciating your vision, we can tailor a comprehensive interior solution, using quality products and methods, installed by quality people, to solve your foundation problem and allow you the liberty to create whatever vision you have for the space. We believe in your dream. All dreams are different. From functional storage space to a finished game room, Keystone will understand what you want and do what is needed. Give us a call today and we will truly take care of you and your problem.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Pittsburgh
  • Erie
  • Johnstown
  • McKeesport
  • Butler
  • New Castle
  • Greensburg
  • Monroeville
  • New Kensington
  • Murrysville
  • Zelienople
  • Vandergrift
  • Smithton
  • Donora
  • Eighty Four
  • Slippery Rock
  • Belle Vernon
  • Ligonier
  • Carnegie
  • Cranberry Township
  • Ellwood City
  • Brownsville
  • Wexford
  • Glenshaw
  • Delmont
  • Bethel Park
  • Champion
  • Aliquippa
  • Carmichaels
  • Gibsonia
  • Glassport
  • Harborcreek
  • Coraopolis
  • Mars
  • Charleroi
  • Springdale
  • East Liverpool
  • Latrobe
  • Sarver
  • Beaver Falls
  • East Vandergrift
  • Bairdford
  • Bridgeville
  • Sewickley
  • Irwin
  • Luxor
  • Oakmont
  • Avonmore
  • Washington
  • Ronco
  • Southwest
  • Export
  • Canonsburg
  • Scottdale
  • Allison Park
  • Homer City
  • Monaca
  • See All >

Services Offered

Concrete
  • Poured Concrete Wall Repair
Foundations
  • Concrete Foundation Repair
  • Foundation Drainage Install
  • Waterproofing Foundation or Basement
  • Basement Drainage Channels Install
  • Basement Drainage Channels Repair
Plumbing
  • Sump Pump or Foundation Drain Install
  • Sump Pump Repair
Waterproofing
  • Waterproofing Inspection

Areas of Expertise

  • CSRS (Certified Structural Repair Specialist)#149 with BHA Accreditation
  • CWS (Certified Waterproofing Specialist) #149 with BHA Accreditation
  • Foundation Waterproofing
  • Sump Pumps or Dewatering Pump Units
  • Structural Repair

Product Brands Used

  • CEMEX
  • Rhino Carbon Fiber
  • Anabec, Microban, Aftershock, X-70, Anashield, Zoeller, Crackguard, Dow Chemical, W.R. Grace Products, Thoroseal, UGL Drylok,

Quick Facts

Business Hours
Monday - Friday 9:00 am - 11:00 pm
Saturday - Sunday 9:00 am - 7:30 pm
(Please call to confirm)
  • Warranty Description: Specific to Problem
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2003
Memberships & Affiliations
  • Certified Waterproofing Specialist (CWS) #149, Member of IAQA, BBB, CSRS#149, Basement Health Association CMR #0806028
State Licensing
Trade: Home Improvement Contractor
License #: PA027661
Expiration: 07-08-2019
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • NARI - National Association of The Remodeling Industry
Insurance
Type: General Liability
Amount: $0
Expiration: 11-18-2017
Awards
  • Certified Structural Repair Specialist (#149CSRS) Basement Health Association
  • Certified Waterproofing Specialist (#149CSRS) Basement Health Association
  • Trained and Certified Anabec Applicators (19 Keystone Members)
  • Indoor Air Quality Association (IAQA) Company Designation/Aaron Stull CMR Testing 98%
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

9 Year Supporter of St. Jude Children's Hospital

Member Better Business Bureau

Member National Association of Waterproofing & Structural Repair Contractors

4 Year Supporter of PA Wetland Protection

Member American Indoor Air Quality Association

How We Got Started

I chose to work in this industry because Family.

We started in this industry in 2003.

We describe our business as Well established

How do you get excited about waterproofing?

I look at each job as an investigation, a new challenge!

 

Photos
Keystone Basement Systems & Structural Repair, Inc.


My Work
20 Projects
Save $250 on $500 worth of services when redeemed at the time of initial inspection for NEW CUSTOMERS ONLY. Save $250
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Keystone Basement Systems & Structural Repair, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 93
  Page 1 of 10
Sort by newest   Date ▼   Rating  
4.5   |  
Review by in Pittsburgh, PA
Professional and friendly. Came on time and finished the job leaving a clean work area behind. So far so good.
Response by Keystone Basement Systems & Structural Repair, Inc.: Thank you so very much for the kind review. Sincerely, Aaron Stull, President
Was this review helpful?  
1.0   |  
Review by in Cheswick, PA
Project: Repair a Concrete Foundation
The workers (Tony's team) were nice. The problem I have is with the customer service. Dean was late for the first appointment he made with me. The work was to be underpinnings, carbon fiber straps and 3 crack monitors. The picture shown to me was a whole wall done with straps. When the underpinnings were completed there was only two straps of about 4 foot each and no crack monitors. Tony called Dean and said that Dean would like me to call him to set a time for him to come and install the monitors. I called him and we set a time for a few days later but Dean DID NOT SHOW UP. I had to call Keystone to find out that Dean had a death in the family and was out of town and that they would have him call me as soon as he came back. Dean called about a week later and set a new day and time for him to come. Dean DID NOT SHOW UP YET AGAIN. I called Keystone and they said he would call me back. Dean called the next day and he said sorry he had forgotten that he was suppose to come here. He said he would go get them and he could leave them in my mailbox and I could install them, it wasn't hard. That didn't work for me as I had already paid for this work. He said he would call in the next few days and set a time. He did not call. I made several phone calls to Keystone and left my name and no one called me back. I don't think it was a coincidence that whenever I called from my phone I would get a recording that all representatives were busy and someone would be right with me and then they would come back on and say to leave your name and number. However when I called a few times from my work phone someone picked up the phone. I spoke with a woman who said she knew about all the calls I made there and to hold on and she would speak with a supervisor name Aaron/Erin. She came back on the phone to ask times when someone could come. As I was working the next few days for several hours she said he would call me . I did say that maybe I could get my son to be there if I knew when someone would be there. He did not speak with me but the woman said he would call me. This was on 9-7-17. On 9-8-17 Aaron/Erin called me during the hours I told them I would be working and left a message on my home phone although I gave them my cell number. Luckily, later that day my son was at the house and picked up a phone call from Dean. He said hey I'm here in your driveway with the monitors. Dean did bring a glue gun with him that did not work. He asked if we had any type of adhesive and he needed a hex wrench and tape. Not very prepared. There were only 2 crack monitors installed on the inside of the garage. ( I thought they were for the outside) . One of the crack monitors is currently lying on the garage floor so I don't think they were installed correctly. As Dean said to my son it's not rocket science!
Response by Keystone Basement Systems & Structural Repair, Inc.: This review is very troubling for me. After reading it I have decided that Dean must make the matter right by you. It saddens me that all of the above has nothing to do with the actual work we did for you...which is well done. It is for a detail and follow through...which is completely within our control. Dean will be reaching out to you. We will address this! I am sorry this occurred. Sincerely, Aaron Stull, President
Was this review helpful?  
5.0   |  
Review by in Pittsburgh, PA
Initial visit by Mike was very informative. He explained what needed to be done AND how it would be done. The installers(Tony's team) were A-1. They covered the carpet and were efficient, "quiet", considering the job being done and cleanup was excellent.
Response by Keystone Basement Systems & Structural Repair, Inc.: I am so pleased to hear that we impressed you. Furthermore, the fact that you commented on our cleanliness makes me smile. The work we do is very dirty. It takes a concerted effort to make the area clean. Tony is excellent at this. I will be sure to pass on your kind words. Sincerely, Aaron Stull, President
Was this review helpful?  
5.0   |  
Review by in Pittsburgh, PA
Tony and his crew arrived on time and began working . Very systematic approach. They answered all my questions as work progressed. Explained how system would work. Sorry that Mike G couldn't make it. Very impressed with this crew.
Response by Keystone Basement Systems & Structural Repair, Inc.: Thank you so much for the great review. I will certainly pass on your kind words. Sincerely, Aaron Stull
Was this review helpful?  
0.5   |  08-29-2017
Review by Dave L. in Pittsburgh, PA
This business broke the contract after not properly surveying. After failing to test drill a pilot hole, they determined the scope of work was more challenging than anticipated. As a result they took no ownership of the interior demolition they began and the costs sat with the homeowner. The salesmanship was poor and the ability to speak to an owner/president didn't exist once the discrepancies began.
Response by Keystone Basement Systems & Structural Repair, Inc.: In the world of installing drainage under a home's existing concrete floor, you never truly know what you are dealing with until you start the project. We do not have X-ray vision. A pilot hole tells us the thickness of the floor, which is to say it tells us next to nothing about the substrate under the floor or the hidden conditions. In this case when discovered that we could not do the work. rather than "force-fit" or do something unethical, we told you we could not do the work and returned your deposit. What do we get for being straightforward? A bad review. I didn't build your house or create the problems you have. The repair we thought that would work was found not to be an effective one once we learned more about the nature and environment. Once we learned this we were honest. I would like you to consider revising this review as I feel it is unfair. Sincerely, Aaron Stull, President
Was this review helpful?  
5.0   |  
Review by in Erie, PA
Very professional. Started early and finished quickly. Assigned enough workers for the job. Gave me plenty of opportunities to ask questions. Very personable and knowledgeable salesman who stopped in on the workday. Cleaned up well after their work.
Response by Keystone Basement Systems & Structural Repair, Inc.: Thank you for your review and your business. It was a pleasure to serve you. I always love to hear that our people acted professional and were clean. Sincerely, Aaron Stull, President
Was this review helpful?  
5.0   |  
Review by in Washington, PA
Tony and his crew did a fantastic job stabilizing a foundation wall for me. Underpinnings, carbon fiber strips, a cast iron trench drain, a couple downspout boots, etc....all installed in one day! I'll never have to worry about a collapsing wall again! They cleaned up after themselves and you couldn't even tell they were there. I would highly recommend!
Response by Keystone Basement Systems & Structural Repair, Inc.: Thank you for the kind review of our work. I will certainly pass on your praise for Tony and his guys. Sincerely, Aaron Stull, President
Was this review helpful?  
5.0   |  
Review by in Pittsburgh, PA
The work done in my basement included removal of one wall and installation of an indoor drain and sump pump. The work was done efficiently and quickly with very little mess. From start to finish, all of the employees involved were curteous, knowledgable, and took their jobs seriously. I am extremely happy with the end result and will recommend them to anybody that asks!
Response by Keystone Basement Systems & Structural Repair, Inc.: Thank you for your review and your business. It was a pleasure to serve you. Sincerely, Aaron Stull, President
Was this review helpful?  
5.0   |  
Review by in Pittsburgh, PA
Attn: Aaron - I recommend Brian who helped me with waterproofing and foundation issues in my basement. Brian's communication, knowledge, and concern provided a secure feeling to resolve the work needed to be done. Mike and both Danny' did a very good job in the installation, taking care of my place, and reviewing instructions before and after this project. I recommend Brian, Mike, and both Danny' to help with basement and foundation issues.
Response by Keystone Basement Systems & Structural Repair, Inc.: Thank you for the great review. I am so pleased that my team impressed you. I will certainly thank them for impressing you with their work and professionalism. Sincerely, Aaron Stull, President
Was this review helpful?  
5.0   |  
As a Realtor, I've met with and connected clients to Keystone Basement Systems on several occasions; their technicians were always great to deal with, honest and responsive. Our family recently purchased a home in desperate need of several internal french drain systems and sump pumps. This summer has been extremely rainy and we found ourselves squeegying water on a regular basis. One quick call to Keystone and within two weeks, we had three drains installed, a pump and a completed, dry basement ready for us to use and enjoy. Brian M. was our consultant and he was an absolute pleasure to deal with and extremely personable and proactive in getting his crew scheduled. Tony and his team of professional laborers were polite, clean and efficient when at our home. Barely any dust from the jackhammer and everything cleaned up prior to the job being completed. SUCH a huge relief knowing the basement is dry, our articles are protected and the value of our home secured and even increased because of the assurance their system and warranty provides. Thank you!
Response by Keystone Basement Systems & Structural Repair, Inc.: Thank you for your review of our work. We really appreciate your business.

1 of 1 users found this review helpful.

Was this review helpful?  
Showing 1-10 of 93
  Page 1 of 10

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required