Kings Chimney and Fireplace, Inc.

3.79 | 108 Verified Ratings
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Kings Chimney and Fireplace, Inc.

3.79 | 108 Verified Ratings
Write a Review

253-238-0788

4227 Meridian Street, Suite C106
Puyallup, WA 98374
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Profile
Kings Chimney and Fireplace, Inc.


We have three characteristics which separate us from our competition: customer service, integrity, and communication. We use only the highest quality materials and maintain the highest quality of craftsmanship. Call us today so we can schedule some time for you. We look forward to serving all of your chimney and fireplace needs. We will treat your home as if it were our own!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Tacoma
  • Seattle
  • Auburn
  • Kent
  • Lakewood
  • Puyallup
  • Federal Way
  • Renton
  • Sumner
  • Gig Harbor
  • Bellevue
  • Seahurst
  • Orting
  • Pacific
  • Eatonville
  • Spanaway
  • Bonney Lake
  • McKenna
  • Black Diamond
  • Graham
  • Milton
  • Dupont
  • Steilacoom
  • See All >

Services Offered

Cleaning & Maid Services
  • Clean & Inspect Chimney
Fireplace & Wood Stoves
  • Gas Pellet or Wood Stove Install
  • Gas Pellet or Wood Stove Repair

Areas of Expertise

  • Gas Fireplace Repair/Maintenance
  • Chimney Inspections/Cleaning
  • Masonry Builds
  • Wood Stove/Insert Installation

Product Brands Used

  • Quickrete
  • Robinson Brick Company
  • Napoleon, Heat and Glo, Reliance, ICC, Chimney Saver

Quick Facts

Business Hours
Monday - Friday 7:00 am - 6:00 pm
Saturday - Sunday 9:00 am - 5:00 pm
(Please call to confirm)
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2014
State Licensing
Trade: General Contractor
License #: KINGSCF863C6
Expiration: 02-26-2018
Screening
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*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
 

Photos
Kings Chimney and Fireplace, Inc.


My Work
13 Projects
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Ratings & Reviews
Kings Chimney and Fireplace, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 108
  Page 1 of 11
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3.0   |  
Review by in Kent, WA
They performed the job and we found several areas in the tuckpoint that they missed. They wanted full payment less a small amount left to be paid when they came back and finished the job. The problem is they never returned to finish and will not answer our phone calls. They were very expensive also ($5,000+). I equated the expensive price with good work but it didn't work out that way.
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0.5   |  08-01-2017
Review by Christina P. in Gig Harbor, WA
I am STILL WAITING to get my job finished. I would never recommend this company to anyone given the nightmare that has been our project. We have paid Kings Chimney nearly $26K for what is now a $28K job which started in April (was supposed to be only $20K) and we are still waiting on them to answer us with status on the remaining material coming in so they can finish the job. The work done is done very well, but they won't schedule, they won't plan, they won't communicate, and its very unprofessional. We wanted a particular stone which was sold to us as available and we requested hammered steel patina bracket supports. We were then told we needed to spend more money to secure the stone, because we needed to make a minimum order of 2 pallets and it would be a lead time. We were told they could finish in July, its now August and we can't get them to give us any answers. Mind you, there were already 2 weeks late getting to our job and over a week beyond how long they said it would be to finish the job. Then, we stop them from bringing in standard brackets..not the $700 ones we paid for, but something we could have gotten at Home Depot. We said "NO" and it was taken back and we are still waiting for the brackets we paid for, the stone we paid for, and they will not return our calls, they won't communicate with us and they refuse to give us a schedule or status on the material or the job. For a $28K job, that's pretty bad customer service. I have filed a complaint with the Better Business Bureau and am ready to take legal action on this. This was a huge job. We needed our fireplace top removed and the stone sealed, we bought to stoves for installation (woodstove and LP stove), we had old stoves removed and new stonework/masonry done. The work done is very nice, but we work from home and we asked repeatedly to be informed when they would be here so we could accomodate. They never showed up on time, sometimes not arriving until noon to start work, my goddaughter walked into her room to a floor of broken glass from something getting shattered in her room. They threw plastic over it, didn't tell us, and then when it was addressed, didn't even clean it up. I had to clean it up. I'm furious with the unprofessional behavior of this company and I want this resolved. I will NEVER recommend this company to anyone. The work quality is good, but the customer service, responsiveness, and conduct has been far less than satisfactory, especially for the money we've paid.
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5.0   |  
Review by in Spanaway, WA
Project: Repair a Brick or Stone Fireplace (Gas)
Excellent job they installed a blower in fireplace.
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3.0   |  
Review by in Gig Harbor, WA
Project: Repair a Brick or Stone Fireplace (Gas)
.
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4.0   |  
Brick work and gas fireplace install went very well. Both look great and guys were very efficient and thoughtful. Only issue was scheduling. We were given a date which was postponed by 10 days.
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2.5   |  
Review by in Seattle, WA
Project: Install a Pre-Fabricated Fireplace Unit (Gas)
many weeks delay, and finally showed up, after I made several phone calls. Unfortunately delivered the wrong fireplace unit. In addition I had to call them the next morning to stop an slow gas leak. Not recommended
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4.0   |  
Review by in Kent, WA
The Technician was knowledgeable.
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4.0   |  
Review by in Auburn, WA
Project: Repair a Brick or Stone Fireplace (Gas)
Very nice, but to busy. Need help in the office but still great. Being to busy is ahold thing
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4.0   |  
Review by in Roy, WA
Project: Repair a Gas, Pellet, or Wood Stove
...
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4.0   |  
Review by in Tacoma, WA
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Showing 1-10 of 108
  Page 1 of 11

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