Magic Wand Carpet & Upholstery Cleaning

4.4 | 115 Verified Ratings
Write a Review

Magic Wand Carpet & Upholstery Cleaning

4.4 | 115 Verified Ratings
Write a Review

866-790-2377

2545 River Ridge
Conroe, TX 77385
 
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Profile
Magic Wand Carpet & Upholstery Cleaning


We are large enough to serve you yet small enough to care

Brighten your home or office with the carpet cleaning service from Magic Wand Carpet Cleaning in The Woodlands, Texas. Our thorough cleaning services cover carpets, upholstery, and drapes, as well as floor services such as tile and grout and water damage restoration. Our owner does all the work himself to ensure customer satisfaction. He started the company right out of school 35 years ago in California, where a license is required, and has had extensive training. We have been approved and certified by Thumbtack and Home Advisor to be at the top of the list of carpet, upholstery, drapery, and tile cleaning companies in Montgomery and Harris counties and earned a near perfect rating for quality of work and professionalism.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Houston
  • Spring
  • Humble
  • Conroe
  • Kingwood
  • Tomball
  • Magnolia
  • Montgomery
  • Cypress
  • Willis
  • Livingston
  • Cleveland
  • New Caney
  • Huntsville
  • Porter
  • Splendora
  • Huffman
  • See All >

Services Offered

Tile

Areas of Expertise

  • Carpets or Rugs - Cleaning is done on-location $99.00 mimimum
  • Carpets or Specialty Rugs (Oriental / Wool) ect... - $ 99.00 MINIMUM
  • Upholstery and Furniture - Cleaning is done on-location $99.00 minimum
  • Water and Fire Damage- 24 hours 7 days a week $ 300.00 MIMIMUM
  • Tile and Grout $99.00 MINIMUM

Product Brands Used

  • Organic Compound / Lo-Ph
  • Good old fashion muscle

Quick Facts

Business Hours
Monday - Friday 8:00 am - 5:30 pm
Saturday - Sunday 8:00 am - 5:30 pm
(Please call to confirm)
  • Warranty Description: 90 days
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1986
Memberships & Affiliations
  • Institute of Inspection Cleaning and Restoration Certification(IICRC)
  • CRI C Certification
Green Certifications
  • Green Seal Certification - www.greenseal.org
  • GreenAdvantage.org - Green Advantage Certified
Awards
  • City of Anaheim, Ca. Community service award
  • City of Placentia,Ca Community service award
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

We started in this industry in 1981.

We describe our business as Family owned and operated

 

Photos
Magic Wand Carpet & Upholstery Cleaning


My Work
5 Projects
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Ratings & Reviews
Magic Wand Carpet & Upholstery Cleaning

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 115
  Page 1 of 12
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5.0   |  
Review by in Spring, TX
Great customer service and wonderful work!
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5.0   |  
Review by in Spring, TX
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5.0   |  
Review by in Spring, TX
The agent responded quickly and was very helpful.
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4.5   |  
Review by in Kingwood, TX
Very nice experience. Tom explained everything and I was very satisfied with the service. I would recommend Magic Wand without hesitation.
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5.0   |  
Review by in Houston, TX
The job was cost effective. He was thorough. He cleaned out the old grout and redid the tub area from scratch. He discussed with me what he was doing. And his explanation was clear and to the point. He did a first class job.
Response by Magic Wand Carpet & Upholstery Cleaning: Thank you so much we appreciate you
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5.0   |  
Review by in Spring, TX
Tom was wonderful, very informative about procedure. Tile and grout look great. Couldn't find a better deal price-wise. Very happy with my decision to book with Magic Wand
Response by Magic Wand Carpet & Upholstery Cleaning: Thank you so much for being a Magic Wand customer
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5.0   |  
Review by in Conroe, TX
Work was done in a timely manner.
Response by Magic Wand Carpet & Upholstery Cleaning: Thank you for being a Magic Wand customer and we greatly appreciate your great rating
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5.0   |  
Review by in Tomball, TX
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4.5   |  
Review by in Spring, TX
Tom was very professional. Explained everything upfront and did a good job
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0.5   |  12-12-2016
Review by Anita K. in Spring, TX
CONTINUATION: WORK DONE 11/27/16: Tom called Randy back next day, after speaking with people in California, to try again with haze remover and more power. I called Tom back & asked a few questions about solution and sealant from original. he gave me a rude & generic answer. He tried to explain what he was going to do. He explained again what we did wrong with an aggressive "AND, WHO DOES THAT?!?" I took a breath and said "Me, and that's why we contracted you. We've tried vinegar, simple green, haze remover and a week of elbow grease. We explained many times it was a tile restoration, not just a cleaning." Tom said, "You'll never find a contractor that will fix YOUR MISTAKE!" I told Tom that if I would have been more patient and waited til the Wed after his appt, our floors would be restored properly today. I asked Tom if he ever laid tile before and he said no. I must have complimented Tom at least 5 times during the conversation on his good job of cleaning; BUT, this wasn't a cleaning. It was a tile restoration and that Tom shouldn't have done the job especially after we had doubts (per previous conversation with Randy). This job was not in Tom's area of expertise. After speaking with Home Advisor/Customer Satisfaction Dept., we were concerned about Tom using a solution that he doesn't know anything about. We already caught Tom in a few questionable areas. I called to post-pone 2nd attempt. Another lengthy but unresolved conversation. Tom asked me what would make me a satisfied customer. I told him that he clearer wasn't the guy for the job and that we had to hire another contractor. Once again, "YOU'LL NEVER FIND ANYONE!" Well, we need more than $75 returned. Tom: "AS I TOLD YOUR HUSBAND, THAT'S NOT GONNA HAPPEN!" I called Home Advisor back. They/we gave him 72 hours to satisfy us or at least call us. We gave him 5 days - no call. The situation is now going further with 7 - 10 days to resolve. I hate being taken!!!! We hope to hear from you soon and get this resolved. Randy took off a week during Thanksgiving, worked our tails off, and we have 50 people showing up for Christmas Eve. I trusted you -- SHAME ON ME!!
Response by Magic Wand Carpet & Upholstery Cleaning: This customer admitted she destroyed her tile & grout 3 days prior to contacting Home Advisor. Due to her lack of knowledge and experience installing tile and grout, she used a squeegee and a mop to remove her excess grout after she installed her tile which left grout residue on top of her tile. Then she let it dry for 3 days before she hired me to clean and seal her tile and grout as a last resort to help and try to remove her dried grout (cement) and when it didn't work she apparently expected me to work for free. My advice to her would be, Do Not Take On A Job That Is Too Big To Handle ! Hire a professional !!
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Showing 1-10 of 115
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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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