Marc's Glass, LLC

4.23 | 104 Verified Ratings
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602-687-4157

3123 East Thomas Road
Phoenix, AZ 85016
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Marc's Glass, LLC

Glass Experts offering 24 Hour Commercial & Residential Services

Marc's Glass, LLC, specializes in residential and commercial glass replacement services. If you need windows, doors, door closures, patio doors, or skylights, we can help. Give us a call 24-hour a day. Marc's Glass< LLC, is celebrating 30 years of continued service to the Phoenix-Mesa area! Call an expert in glass the 1st time!

Services Offered

Carpenters
Glass & Mirrors
Skylights
Related Services Available from Other Pros >

Service Area

  • Phoenix
  • Scottsdale
  • Mesa
  • Glendale
  • Chandler
  • Tempe
  • Gilbert
  • Peoria
  • Surprise
  • Casa Grande
  • Apache Junction
  • Sun City West
  • Avondale
  • Buckeye
  • Maricopa
  • Goodyear
  • Fountain Hills
  • San Tan Valley
  • Cave Creek
  • Wickenburg
  • Coolidge
  • Florence
  • Aguila
  • Red Rock
  • Superior
  • Chandler Heights
  • Tolleson
  • Wittmann
  • Arlington
  • El Mirage
  • Gila Bend
  • New River
  • Rio Verde
  • Stanfield
  • Winkelman
  • Youngtown
  • Morristown
  • Palo Verde
  • San Manuel
  • Eloy
  • Gold Canyon
  • Queen Creek
  • Arizona City
  • Valley Farms
  • Fort McDowell
  • Tortilla Flat
  • Litchfield Park
  • Paradise Valley
  • Higley
  • Carefree
  • Bapchule
  • Waddell
  • Tonopah
  • Sacaton
  • Picacho
  • Kearny
  • Mammoth
  • Laveen
  • Oracle
  • Cashion
  • See All >

Areas of Expertise

  • Residential and Commercial Glass Installation and Repair
  • 24-Hour Emergency Glass Replacement Single and Dual Pane
  • Custom Mirrors
  • Table Tops
  • Commercial Doors and Door Closures

Quick Facts

Business Hours
(Please call to confirm)
  • Credit Cards Accepted
  • Free Estimates
  • Bilingual

Credentials

In Business Since: 2005
State Licensing
Trade: K-65 Glazing
License #: ROC186203
Expiration: 06-30-2013
 
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Ratings & Reviews
Marc's Glass, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Showing: 1-10 of 104 1 | 2 | Next >
2.17   |  05-01-2013
Review by Kevin A. in Wittmann, AZ
Project: Repair Window Frames
they tried to charge me 50$ more than a new window would have cost. and all he did was push the existing vinyl trim back into its place with a putty knife. spent 15 min here. no service call was quoted to me when contacting the glass company in advance. Absolutely unreasonable price for what was done. The service man was very good, not his fault the what the office charges.
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0.5   |  04-28-2013
Review by a homeowner in San Tan Valley, AZ
Project: Install or Replace Window Glass
I was quoted one price for the window and sun shades for 2 windows.. After over 1 month I finally got the window fixed still waiting on the sun shades.. This has been fully paid for prior to them comeing out.. And now they are changeling the price that they quoted me and the agent who did the original quote no longer works their so i have been told.
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1.67   |  03-25-2013
Review by a homeowner in Phoenix, AZ
Project: Repair Window Frames
Quality of work was acceptable, but took way too long (2 weeks) and the installer trashed our house leaving boot prints on the counter and shattered glass everywhere. I guess clean up isn't included. Further, they charged me $35 just to come out and estimate my window repair. Then when I called to check on status, they said they'd call back...and never did. I had to call again and again till I got someone on phone, then they'd rush me off the phone saying they'd call back...again, never did. I even spoke to the owner Marc and he'd say, "so sorry" and rush me off. I do not recommend them.
2 of 2 users found this review helpful.
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2.67   |  01-19-2013
Review by Adam K. in Surprise, AZ
Project: Install or Replace Window Glass
Overpriced. Still to this day haven't received a receipt. I have asked the company several times. They say its on the way but never sent. Also charged my cc twice. They said they reversed it but never got credited back. Had to file a claim with my bank to get my money back
Response by Marc's Glass, LLC: Adam K, Thank you for taking the time to review our business. We truly value the opinions of our customers and we apologize that we did not meet your expectations. You have our full commitment to make this right as we are a customer driven company your satisfaction comes first in our eyes. Providing our customers with the best possible window repair & replacement service has always been our mission. Please contact us directly to resolve this. - Marc Lewis, Founder / CEO
2 of 2 users found this review helpful.
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5.0   |  12-30-2012
Review by Doug S. in Phoenix, AZ
Project: Install or Replace Window Glass
fast
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5.0   |  11-09-2012
Review by Chito Z. in Mesa, AZ
Project: Install or Replace Mirrors
very helpful
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3.83   |  10-26-2012
Review by Kelly H. in Phoenix, AZ
Project: Install or Replace Window Glass
They responded quickly but had to order the glass since it was not a standard size. Dealing with people in the office was a challenge - they often didn't seem to know what was going on. The installer was very friendly and did a great job. I would use them again and hopefully the office people would be more organized.
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4.0   |  09-20-2012
Review by David K. in Maricopa, AZ
Project: Install or Replace Window Glass
Came a little later than they said they would but they did call to let me know they would be late. They were very fast and took care of what needed to be taken care of. The only other issue was they left a lot of glass in the street where they worked and we had to clean it up after they left
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1.67   |  09-08-2012
Review by Michael W. in Phoenix, AZ
Project: Install or Replace Window Glass
Very poor communication. Aggressive on the phone and accusatory in response to questions!
Response by Marc's Glass, LLC: We have hired a new manager who is committed to service, I believe in the golden rule and am committed to customer satisfaction. So sorry for any prior lapses in service, we have made improvements to our service process. Marc Marcs Glass.
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5.0   |  08-29-2012
Review by Virginia R. in Peoria, AZ
Project: Repair Window Frames
This company was great. Was on time to initial appt, identified issue, received parts as promised. Installation appt went just as good. They called 1/2 hour in advance as promised, arrived within that time frame, completed the work in under an hour, and were gone. Paid 1/2 at initial visit, and rest at completion of work. the repaired windows work better than they did when originally installed on 2002. I have already recommended them to a friend...
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Showing: 1-10 of 104 1 | 2 | Next >

Marc's Glass, LLC

4.23 | 104 Verified Ratings See All Reviews

602-687-4157

3123 East Thomas Road
Phoenix, AZ 85016
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Marc's Glass, LLC
4.23
104 Verified Ratings
Ratings by Criteria
Quality
Customer Service
Value For Money
Ratings Distribution
5 Stars
59
4 Stars
27
3 Stars
7
2 Stars
6
1 Stars
3