Matthews Well & Pump

4.9 | 32 Verified Ratings
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804-752-4556

11446 Cauthorne Road
Glen Allen, VA 23059
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Profile
Matthews Well & Pump


Well water is naturally better

Service and repair of water well pump systems for drilled(deep)wells and bored(shallow) wells. We also install filtration systems. We install air purge neutralizers to raise pH, protect your copper pipes and to remove blue green stains. We install air purge carbon filters to eliminate brown stains and manganese in the water. We can pull a mineral water analysis to determine the quality of your water and give you recommendations for the filtration that you would need. Water analysis for minerals and radon. Water well repair and abandonment.Installation of high standard bored wells. Please note, we do not work on Sundays. If you call on Sunday, we will return your phone call and schedule the service for Monday. **Please note: We are not open for service on Saturdays or Sundays.Please leave a message and your call will be returned promptly Monday morning. Thank you.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Services Offered

Septic Tanks & Wells
  • Well Pump Install
  • Well Pump Repair

Service Area

  • Richmond
  • Henrico
  • Petersburg
  • Midlothian
  • Glen Allen
  • Chester
  • Mechanicsville
  • Chesterfield
  • Fort Lee
  • Beaverdam
  • Goochland
  • Hanover
  • Gum Spring
  • Colonial Heights
  • Hopewell
  • Ashland
  • Ruther Glen
  • Prince George
  • Powhatan
  • New Kent
  • Montpelier
  • See All >

Areas of Expertise

  • Emergency Pump system repairs.Expansion tanks- Pumps- Wire
  • Well Repair. Grit- Sediment- Surface water intrusion
  • Water filtration. Testing- Installation- Maintenance
  • Underground leaks- Trencher- Backhoe-
  • Well abandonment. Drilled- Bored. State approved

Product Brands Used

  • Goulds well pumps, Well X Troll expansion tanks, Kalas double jacketed submersible wire Endo Pure lifetime warrenty water pipe

Quick Facts

Business Hours
Monday - Friday 7:30 am - 4:00 pm
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted
  • Warranty Description: 30 days on labor, manufacturers warranty applies on products.

Credentials

In Business Since: 1960
Memberships & Affiliations
  • All Installers are Certified by The National Ground Water Association as pump installers, Virginia Water Well Association, Class IV Water Works Operator, Eastern Water Quality Association, Goochland Chamber of Commerce
State Licensing
Trade: Class A Contractor
License #: 2705114828
Expiration: 09-30-2015
Trade: Water Well System Provider
License #: 2705114828
Expiration: 09-30-2015
Green Certifications
  • recycle all salvageable materials including cardboard packaging
Awards
  • Angie's List A rating
  • All Technicians are Certified Water Well Pump Installers with the National Ground Water Assn.
  • All Technicians are Certified Master Water Well Systems Providers with the state of Virginia
  • Class IV Waterworks Operator
  • Class A Virginia Contractor's License
Screening
HomeAdvisor Screened. View Details

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Hanover Habitat for Humanity

Mission to Hanover

How We Got Started

I chose to work in this industry because Well water is the purest source of water there is.

I love working in Geographical Location because Reason You Enjoy Working There.

We started in this industry in 1960.

We describe our business as Well established

 

Photos
Matthews Well & Pump


My Work
2 Projects

Ratings & Reviews
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Matthews Well & Pump

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

Showing 1-10 of 32
  Page 1 of 4
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5.0   |  
Review by in Henrico, VA
Excellent customer service from Nancy!! The technician was timely and very knowledgeable. I will recommend them highly and definitely use them again!
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5.0   |  
Review by in Doswell, VA
Project: Repair or Service a Well Pump
worked out just great, everything was on time and top notch A++++++
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5.0   |  
Review by in Mechanicsville, VA
These folks are topnotch....from the customer service I experienced with Nancy to John the service tech that showed up (on time) at the house. The water is back on at the house but unfortunately the pump wouldn’t turn off. After a little detective work on John’s part, it was deduced that the water line from the pump house to the dwelling has a leak. The house is every bit of 60 years old and I’m sure that the copper water line from the pump house is original so I’m not surprised. If John hadn’t been thorough I’d probably be looking at a burned out pump in short order. Have yet to schedule for the water line replacement job but Matthews Well will definitely be doing the job. I wasn't sure how fill out the ‘Value for money rating’ as the big $$$ job has yet to be done but I feel confident I’ll be pleased.
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5.0   |  
Review by in Aylett, VA
Project: Repair or Service a Well Pump
The technician was prompt and apologetic for not arriving sooner. The technician was knowledgeable, intelligent, empathetic, sincere, courteous and highly respectful. I will definitely call them again without hesitation. I even received a call the next day from Nancy thanking them for using them and making sure everything is okay. This is unheard of in todays business world. We've just purchased a home and we've been having numerous no call no shows from companies who obviously don't want the business and should just take their advertisement off the yellow pages. Matthews Well and Pump have my highest recommendation and trust. Thank you Nancy and Matthews Well & Pump for your support.
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5.0   |  
Review by in Henrico, VA
it was a little more than expected but that was because I provided the wrong size pump. They provided a detailed explanation and list of what was necessary. Very personable on the phone and in person. I highly recommend this company to anyone.
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5.0   |  
Review by in Henrico, VA
I loved that they were prompt and came prepared to fix the problem even before I committed to the offer. I needed water ASAP and loved that they were treating it with importance.
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5.0   |  
Review by in Prince George, VA
Nancy was professional informative and kind. Unfortunately they do not service my area but Nancy provided me with a wealth of information that lead me in the right path.
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5.0   |  
Review by in Glen Allen, VA
Prompt and explained failure
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5.0   |  
Review by in Mechanicsville, VA
everyone was wonderful, from my phone conversations with Nancy to John coming out and fixing my holding tank. they were able to take care of my family the same day. thank you so much!!
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5.0   |  
Review by in Richmond, VA
excellent technician,professional and friendly
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Showing 1-10 of 32
  Page 1 of 4

Matthews Well & Pump

4.9 | 32 Verified Ratings See All Reviews

804-752-4556

11446 Cauthorne Road
Glen Allen, VA 23059
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