Matthews Well & Pump, Inc.

4.84 | 39 Verified Ratings
Write a Review

Matthews Well & Pump, Inc.

4.84 | 39 Verified Ratings
Write a Review


11446 Cauthorne Road
Glen Allen, VA 23059
Your use of our services is governed by our Terms & Conditions

Matthews Well & Pump, Inc.

Well water is naturally better

Service and repair of water well pump systems for drilled(deep)wells and bored(shallow) wells. We also install filtration systems. We install air purge neutralizers to raise pH, protect your copper pipes and to remove blue green stains. We install air purge carbon filters to eliminate brown stains and manganese in the water. We can pull a mineral water analysis to determine the quality of your water and give you recommendations for the filtration that you would need. Water analysis for minerals and radon. Water well repair and abandonment.Installation of high standard bored wells. Please note, we do not work on Sundays. If you call on Sunday, we will return your phone call and schedule the service for Monday. **Please note: We are not open for service on Saturdays or Sundays.Please leave a message and your call will be returned promptly Monday morning. Thank you.


Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Richmond
  • Henrico
  • Glen Allen
  • Midlothian
  • Chester
  • Chesterfield
  • Petersburg
  • Mechanicsville
  • Tappahannock
  • Ashland
  • Ruther Glen
  • New Kent
  • King William
  • Goochland
  • Spotsylvania
  • Powhatan
  • Beaverdam
  • Walkerton
  • Colonial Heights
  • Mineral
  • Hanover
  • Montpelier
  • Ladysmith
  • Gum Spring
  • Louisa
  • See All >

Services Offered

Septic Tanks & Wells
  • Well Pump Install
  • Well Pump Repair

Areas of Expertise

  • Emergency Pump system repairs.Expansion tanks- Pumps- Wire
  • Well Repair. Grit- Sediment- Surface water intrusion
  • Water filtration. Testing- Installation- Maintenance
  • Underground leaks- Trencher- Backhoe-
  • Well abandonment. Drilled- Bored. State approved

Product Brands Used

  • Goulds well pumps, Well X Troll expansion tanks, Kalas double jacketed submersible wire Endo Pure lifetime warrenty water pipe

Quick Facts

Business Hours
Monday - Friday 7:30 am - 4:00 pm
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted
  • Warranty Description: 30 days on labor, manufacturers warranty applies on products.


In Business Since: 1960
Memberships & Affiliations
  • All Installers are Certified by The National Ground Water Association as pump installers, Virginia Water Well Association, Class IV Water Works Operator, Eastern Water Quality Association, Goochland Chamber of Commerce
State Licensing
Trade: Class A Contractor
License #: 2705114828
Expiration: 09-30-2017
Trade: Water Well System Provider
License #: 2705114828
Expiration: 09-30-2017
Trade: Plumbing
License #: 2705114828
Expiration: 09-19-2017
Green Certifications
  • recycle all salvageable materials including cardboard packaging
  • Angie's List A rating
  • All Technicians are Certified Water Well Pump Installers with the National Ground Water Assn.
  • All Technicians are Certified Master Water Well Systems Providers with the state of Virginia
  • Class IV Waterworks Operator
  • Class A Virginia Contractor's License
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Hanover Habitat for Humanity

Mission to Hanover

How We Got Started

I chose to work in this industry because Well water is the purest source of water there is.

I love working in Geographical Location because Reason You Enjoy Working There.

We started in this industry in 1960.

We describe our business as Well established


Matthews Well & Pump, Inc.

My Work
2 Projects
Free Offer! Get Water Mineral Analysis free when we come out and do a pump system or filtration system checkout. Free Offer!
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Matthews Well & Pump, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 39
  Page 1 of 4
Sort by newest   Date ▼   Rating  
4.5   |  
Review by in Powhatan, VA
The office staff was very professional as was the technician. Clay was courteous and knowledgeable.
Was this review helpful?  
4.0   |  
Review by in Mechanicsville, VA
Professional, efficient, courteous
Response by Matthews Well & Pump, Inc.: Hello. Thank you for taking the time to make a review. We appreciate your business. Nancy Tilts Office Manager Matthews Well & Pump
Was this review helpful?  
5.0   |  
Review by in Sandston, VA
Project: Repair or Service a Well Pump
Service Technician was very professional and explained every detail of what was causing the problem and what it would take to repair it.
Was this review helpful?  
5.0   |  
Review by in Mechanicsville, VA
Clay showed up on time, and was very professional, which is hard to find nowadays. He diagnosed my deep well system that was cycling every 10 seconds and gave me options of repair and system health status, and future recommendations. They diagnosed my problem, and repaired it in a very timely manner. I'm an Industrial Mechanical Engineer and have hired 100's of contractors, so when I say I HIGHLY recommend them and their service, it comes from a background of dealing with unreliable Contractors.
Was this review helpful?  
4.0   |  
Review by in Glen Allen, VA
No comment
Was this review helpful?  
5.0   |  
Review by in Chesterfield, VA
I would highly recommend Matthews Well & Pump. Clay is very professional, knowledgeable and hard working. He quickly assessed the problems and offered multiple solutions with different costs. I will definitely use them in the future.
Was this review helpful?  
5.0   |  
Review by in Mechanicsville, VA
Very professional. Offered service options.
Was this review helpful?  
5.0   |  
Review by in Henrico, VA
Excellent customer service from Nancy!! The technician was timely and very knowledgeable. I will recommend them highly and definitely use them again!
Was this review helpful?  
5.0   |  
Review by in Doswell, VA
Project: Repair or Service a Well Pump
worked out just great, everything was on time and top notch A++++++
Was this review helpful?  
5.0   |  
Review by in Mechanicsville, VA
These folks are topnotch....from the customer service I experienced with Nancy to John the service tech that showed up (on time) at the house. The water is back on at the house but unfortunately the pump wouldn���t turn off. After a little detective work on John���s part, it was deduced that the water line from the pump house to the dwelling has a leak. The house is every bit of 60 years old and I���m sure that the copper water line from the pump house is original so I���m not surprised. If John hadn���t been thorough I���d probably be looking at a burned out pump in short order. Have yet to schedule for the water line replacement job but Matthews Well will definitely be doing the job. I wasn't sure how fill out the ���Value for money rating��� as the big $$$ job has yet to be done but I feel confident I���ll be pleased.
Was this review helpful?  
Showing 1-10 of 39
  Page 1 of 4

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change