Ohio Basement Systems

4.53 | 12 Verified Ratings
Write a Review

Ohio Basement Systems

4.53 | 12 Verified Ratings
Write a Review

888-590-3637

8295 Darrow Road
Twinsburg, OH 44087
 
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Profile
Ohio Basement Systems


Basement Systems - Bringing basements back to life!

As a family owned and operated basement waterproofing, crawl space repair, foundation repair, drainage and basement wall crack repair company, Ohio Basement Systems, is committed to providing innovative solutions for water and structural problems and we care!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Cleveland
  • Akron
  • Canton
  • Youngstown
  • Euclid
  • Cuyahoga Falls
  • Willoughby
  • Lorain
  • North Canton
  • Massillon
  • Hudson
  • Kent
  • Eastlake
  • Mentor
  • Medina
  • Sandusky
  • Brunswick
  • Westlake
  • Rocky River
  • Lakewood
  • North Ridgeville
  • Wooster
  • Elyria
  • Barberton
  • Salem
  • Stow
  • See All >

Services Offered

Additions & Remodeling
  • Basement Remodel
Concrete
  • Concrete Leveling & Mudjacking
Foundations
  • Concrete Foundation Repair
  • Waterproofing Foundation or Basement
  • Basement Drainage Channels Install
  • Concrete Foundation Raise
Waterproofing
  • Waterproofing Inspection
Windows
  • Egress Window Install

Areas of Expertise

  • Foundation Repair
  • Basement Waterproofing
  • Crawl Space Repair & Encapsulation
  • Basement Finishing
  • Concrete Leveling and Lifting

Quick Facts

Business Hours
(Please call to confirm)
  • Small Jobs Welcome
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1995
Screening
HomeAdvisor Screened. View Details

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*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because As founder and president, Mike literally built Ohio Basement Systems from ground up, starting with the basement. After years of waterproofing basements, repairing foundations and crawl spaces and finishing basements, he expanded his menu of solutions to include a full line of energy solutions to improve homeowner comfort while lowering energy costs. Ohio Basement Systems represents the very best in product innovation, quality, and energy efficiency for every level of the home. Customer service and sales integrity are core factors in the company's culture and are major considerations when selecting partnering businesses and new products or vendors. With over 20 years experience, Mike and his wife Gayle know from experience that there is a right way and a wrong way to making these improvements. They want to help others make the right decisions and avoid costly mistakes..

We started in this industry in 20.

We describe our business as Family owned and operated

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Ohio Basement Systems

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 12
  Page 1 of 2
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4.0   |  
Review by in Mentor, OH
great customer service, they answered all are questions,feel confident in there work.
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2.5   |  
Review by in Mentor, OH
Although all matters were resolved at the conclusion of our business relationship with Ohio Basement Systems, getting there was not a pleasant experience. The contract installation went as planned on the scheduled date but two of the helitals used to lift the foundation punctured a cast iron drain pipe leading out of the house built in 1930 prior to established code. We were fortunate that the punctured line captured only gray water from the kitchen sink on the main floor and the utility sink and washing machine in the basement. We spent $189.00 for a plumber to snake the drain line and subsequently confirm a breakage near the same distance along the house where the first helital was driven into the ground five feet below grade. After several inconclusive phone calls to OBS, we were referred to their insurance company in Cincinnati who promptly rejected the claim by virtue of the damage exemption clause we had to sign before the work could initially proceed. (Our mistake for signing it.) OBS had O.U.P.S. mark the utility lines that only included the natural gas line. (Better utility detection is needed if this type of damage is to be avoided in the future.) Eventually, OBS agreed to send a crew out to reroute the above drains into the main sewage line via a crock and sump pump after sealing the ruptured drain. Six weeks passed from the time of the inflicted damage until the repair was completed. Had OBS ruptured the main sewage line, much more would have been said publically and in the court system about this matter. As it was, dish waste water was collected in a bowl and laundry was cleaned at a Laundromat. The initial work was to include the installation of a rain chute that would have fanned water away from the house. The device wasn't practical; an existing extension tube was already in use so it was never installed. Our Service Representative initially told me the refund check of $258.50 would be given to the technician arriving to repair the drain. He knew nothing about the refund check when asked. A second call to the service rep assured me the check would be sent out first thing the following Monday. No checked arrived the following week. Several more calls to the service rep were routed to voice mail and went unreturned including one which the secretary told me that he was in his office. An email to our Sales Representative yielded a quick reply from him and a seemingly miraculous call from the service rep in the field telling me about a new accounting system that delayed the processing of our refund with a promise that the check would be issued which it finally was. One final note of concern is that the contract said workers would not use tobacco while on our premises; that was contravened by the fact the we disposed several cigarette filters left on the driveway adjacent to the work site. Neither of us smoke.

1 of 1 users found this review helpful.

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3.5   |  
nothing
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5.0   |  
Contractor actually utilized PolyLEVEL to correct my uneven concrete (not Mudjacking). I was assured that PolyLEVEL foam would last longer and better than Mudjacking and was environ- mentally better. I was very pleased with the crew and the job and cleanup that followed. Good job Ohio Basement Sys..
Response by Ohio Basement Systems: Thank you for your review!

1 of 2 users found this review helpful.

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4.5   |  
Review by in Sandusky, OH
a few details were not explained upfront about how long it would actually straighten the wall. I assumed that when they were done it would be straight, but because it took it years to get that way will have to come out every 6 months to adjust the braces.

0 of 1 users found this review helpful.

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5.0   |  
Review by in Elyria, OH
The crew (Alex, Andy & Craig) were very professional, friendly, courteous, trust worthy and very knowledgeable about their work. I had many questions and the crew not only answered all the questions, they also keep me informed of the process. I am extremely impressed with this crew and ohio basement systems. Great job.....well done!!!!!! Thanks ohio basement systems

1 of 2 users found this review helpful.

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5.0   |  
It takes three or four months from the time you contact them for the work to get scheduled and completed. They immediately contacted us and scheduled for September 2, 2016 because they are so busy. Gave them a $1,500 check as a deposit towards the $8,000 Driveway leveling with injection technology. We'll see how that turns out.

1 of 2 users found this review helpful.

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4.5   |  
Very professional
Response by Ohio Basement Systems: Thank you so much for your review!

1 of 2 users found this review helpful.

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3.5   |  
Review by in Akron, OH
On time,very efficient they need better communications between salesman and job foreman.

1 of 2 users found this review helpful.

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5.0   |  
Project: Remodel a Basement
The guys were hard workers and was very pleased that the work was completed in one day!
Showing 1-10 of 12
  Page 1 of 2

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    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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