PCS of Lake Norman

4.82 | 19 Verified Ratings
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828-333-9062

116 Wagner Street
Troutman, NC 28166
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Profile
PCS of Lake Norman


Your Experts in Spot Removal

We Restore, Rejuvenate, Repair, & Replace carpet as well as other flooring related products. Our markets are the property management industry, insurance industry, residential & commercial sectors.

Services Offered

Cleaning & Maid Services
Disaster Recovery Services

Service Area

  • Statesville
  • Mooresville
  • Davidson
  • Huntersville
  • Mount Mourne
  • Sherrills Ford
  • Charlotte
  • Troutman
  • Denver
  • Cornelius
  • See All >

Areas of Expertise

  • Carpet Cleaning, Tile & Grout Cleaning, Upholstry Cleaning, Rug Cleaning, Air Duct Cleaning - Your Experts in Spot Removal!
  • Water Extraction - we'll be there in a matter of minutes. We have the right equipment, the right know how, and the right timing. We will work with your insurance company too!
  • Allergy Relief Treatment & Deoderizing treatments - our goal is to help you create a healthy indoor living environment.
  • Commercial accounts - we offer single source accountability, reduction in flooring budgets, Unequaled Guarantees, Complete Fast Service, and Constant Professionalism to our commercial clients.
  • Carpet and Flooring Sales! Need to replace your carpet, tile, wood, or vinyl flooring? Look no further. You can get tremendous deals whether it's one room of carpet or a whole house.

Product Brands Used

  • Chemspec
  • Pro Choice
  • White Magic
  • We offer " Green Products" on request

Quick Facts

Business Hours
Monday - Friday 7:30 am - 5:30 pm
(Please call to confirm)
  • Warranty Offered
  • Credit Cards Accepted
  • Small Jobs Welcome
  • Materials
  • Free Estimates

Credentials

In Business Since: 1978
Memberships & Affiliations
  • Institute of Inspection Cleaning and Restoration Certification(IICRC)
  • Professional Carpet and Upholstery Cleaners Association
  • National Tile Contractors Association
  • BBB

About Us

Community Involvement

<b>Due to rising gas prices, we now can only accept jobs from residential new customers that will cost $95 or over. Sorry for any inconveinence!</b>

 

Ratings & Reviews
PCS of Lake Norman

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

Showing: 1-10 of 19 1 | 2 | Next >

5.0   |  11-05-2012
Review by Chris E. in Huntersville, NC
Project: Clean Carpets or Rugs in a Home
The entire experience was good with PCS. They were very prompt and did a great job! I will use them again!!!
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5.0   |  01-19-2012
Review by a homeowner in Statesville, NC
Project: Clean Upholstery and Furniture
Very nice. The technician even took out a small stain in the carpet that wasn't even part of the job. He was very enthusiastic about his product
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5.0   |  12-13-2011
Review by a homeowner in Huntersville, NC
Project: Clean Carpets or Rugs in a Home
Our carpets look great, and helped put us in the Christmas spirit. Tom has a great attitude, went the extra mile to remove the bad spots and had us inspect his work along the way. He represents your company well.
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5.0   |  12-06-2011
Review by Rose marie P. in Denver, NC
Project: Transport Carpets or Rugs Offsite for Cleaning
Friendly, efficient, superb service and personnel. I could not ask for better.
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5.0   |  11-15-2011
Review by Charles J. in Huntersville, NC
Project: Clean Carpets or Rugs in a Home
He came early. And the carpets look and smell great. We will be calling again for our other carpets and our tile floors.
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3.0   |  05-17-2011
Review by a homeowner in Statesville, NC
Project: Clean Carpets or Rugs in a Home
Had a bad start, called 3 hours before he was scheduled to say that he didn't have all of the cleaners that would be needed to complete the job and wanted to reschedule. When I said that I needed him that day since all my furniture was moved he came and with the needed cleaners. He was done within a 30 minute time period. I was satisfied with the job when it was completed, but I am not sure if I will use them again.
Response by PCS of Lake Norman: The technician did run out of the cleaning chemical he needed. He called the customer as soon he discovered that he needed more chemicals. After speaking with the customer and realizing that the furniture was moved, the technician and the office staff checked in the warehouse and the other cleaning vans and found enough chemicals to complete the job. The technician followed company policy by informing the customer as soon as possible. We value and appreciate the customers honesty regarding her experience with PCS. She was satisfied with the cleaning and we hope she will use PCS in the future.
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5.0   |  05-07-2011
Review by Linda T. in Denver, NC
Project: Clean Carpets or Rugs in a Home
Did a great job!
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5.0   |  05-04-2011
Review by Amy M. in Davidson, NC
Project: Clean Carpets or Rugs in a Home
Very nice guy cleaning the carpet. No use of chemicals except in stain removal (important b/c we have small kids). Very quick and efficient service. Would definitely use them again!
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5.0   |  04-06-2011
Review by Richard M. in Mooresville, NC
Project: Clean Carpets or Rugs in a Home
Very timely, very nice, quality job
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4.67   |  11-25-2010
Review by a homeowner in Mooresville, NC
Project: Clean Carpets or Rugs in a Home
Prompt with appointment times. Very good job on carpets. Carpets stayed damp a little longer than I expected but very pleased with results.
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Showing: 1-10 of 19 1 | 2 | Next >

PCS of Lake Norman

4.82 | 19 Verified Ratings See All Reviews

828-333-9062

116 Wagner Street
Troutman, NC 28166
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