Rad's Quality Services (RQS)

4.22 | 47 Verified Ratings
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469-231-3948

409 Atherton Drive
Garland, TX 75043
 
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Rad's Quality Services (RQS)


Rad's Quality Services (RQS), has been serving the Garland, Sachse, Murphy, Rockwall, and Wylie area for the past 28 years. We specialize in custom remodeling projects with attention to detail. We also provide handyman services for your smaller projects with the same attention to craftsmanship. Contact us today and trust our professionals to do your job right. How we work; we ask that the materials be paid upfront, and the remaining balance is due when the project is completed, special terms apply. We accept checks and cash, sorry no charge cards. We also warranty the projects we work on. We want happy customers, a happy customer is a returning customer. Please read our reviews for references.

Achievements

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Service Area

  • Garland
  • Rowlett
  • Mesquite
  • Sunnyvale
  • Sachse
  • Plano

Services Offered

Appliances
  • Microwave Oven Install
Carpenters
  • Exterior Shutters Repair
Cleaning & Maid Services
  • Clean Gutters & Downspouts
Decks
  • Deck or Porch Repair
Disability Services
  • Disability Ramp Repair
Doors
  • Storm Door Install
Garage & Garage Doors
  • Concrete Floor Coating - Apply
Handyman Services
  • Handyman for Multiple Small Projects
  • Weatherstripping Install
Power Washing
  • Powerwash Exterior Surface
Sheds & Enclosures
  • Shed, Barn or Playhouse Repair
Window Coverings

Areas of Expertise

  • Additions
  • Custom Kitchens
  • Custom Bathroom
  • Major Repairs & Renovations
  • Handyman Services

Quick Facts

Business Hours
Monday - Friday 9:00 am - 7:00 pm
Saturday - Sunday 9:00 am - 1:00 pm
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Warranty Description: Materials & Labor - Inquire

Credentials

In Business Since: 1988
Awards
  • HomeAdvisor.com Seal of Approval
  • One Year With HomeAdvisor.com
  • Three Years With HomeAdvisor.com
  • Top Rated Professional with HomeAdvisor.com
  • Elite Service Professional with HomeAdvisor.com
Screening
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Photos
Rad's Quality Services (RQS)


My Work
8 Projects
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Ratings & Reviews
Rad's Quality Services (RQS)

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 47
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0.5   |  01-11-2017
Review by a homeowner in Rowlett, TX
Project: Hire a Handyman
I would not recommend Rad because of the bad experience I had with him....he did not provide a written estimate until the last day of the job; he was quick to take the job and tell me that he could do everything on my handyman list, but when he was "thru" with the job, some items were not complete (i.e. he placed a piece of white trim under an uneven base cabinet to even it up. The piece didn't match the wood/stain and it wasn't even affixed to the bottom of the cabinet...just sitting there under it. He was late affixing the countertops to my cabinets so that when he was "thru" with the job, he could not mount the cabinets to the wall because the liquid nails was not dry and "cured", since he didn't mount the countertops until the last minute....bad planning. so I had to have someone else finish his work. He adjusted by bill, but not by much. And 3 or 4 days after he left, I found a dent in my new flooring (vinyl, sheet) that wasn't there before he came. Not happy about that at all. I asked Rad to stabilize a cheap cabinet made of particle board, and he did an awful job! The cabinet backing he put on promptly came un-nailed, and the cabinet doors hung crooked and the pantry cabinet is still unstable and looks bad. Rad and/or his assistant tried to throw away many of the items that were left over or replaced, without my permission...I had to dig them out of the trash. I asked for an electrical box and outlet to be replaced and mounted correctly with some repair to the surrounding sheet rock (small piece missing), and what he did was replace the plate only....it was still upside down and had no new outlet or box...I did ask him to do it over and he or his partner did...and it was much better. He mounted a light fixture over the bathroom sink, but I don't think he used a level because it's crooked (just a little, but none the less crooked). He rushed thru mounting my bathroom cabinet and sink and did not really want to remove some trim behind the cabinet that made the cabinet protrude out too far and then the bathroom door he mounted doesn't open without scraping the sink. He called me about it, but when I asked if the trim could be removed, he said it might mess up my wall and floor so he suggested leaving it, saying the door would still clear. I should not have listened to him....when it was finished, it was just wrong! He acted almost like he didn't want to bother with removing the trim before installing the cabinet. As an experienced handy-man, he should have known better. As for the bathroom door, we have had to do that job over again, building up the sides of a 36" opening so that a smaller door would fit. So I had to pay an extra $50 for a special ordered door, and can't return the old door. He patched up a few small areas by the trim that needed sheetrock, but he used caulking...it looks OK. I paid for him to mount my smoke alarm, but he forgot and I didn't catch it until after he was gone. So no adjustment on the bill. I paid for him to reverse the doors on the fridge so they would open in the correct direction, but he said he couldn't get the special screws out and if he kept trying, it would strip the screws.....that was an outright lie....I went right over and began taking out regular screws and when I got to the special ones, all it required was a hexagon type wrench that I had someone else supply, and the doors were promptly fixed. Again, I don't think Rad really wanted to bother with it, or maybe he didn't have any hexagon wrenches. But there was no adjustment to the bill. Truthfully, I paid about $850 for labor that should have only cost about $250. He ripped me off and I am partially to blame, but he was very unprofessional, quick to anger, late every day, and I feel like he just didn't take my projects seriously. I also didn't appreciate him trying to blame me for his and his girlfriend's break-up. Geez, give me a break. Bad experience!
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4.0   |  
Review by in Rowlett, TX
Project: Hire a Handyman
Radio did an exceptional job working on and regluing so antique chairs.
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3.5   |  
Review by in Mesquite, TX
Project: Hire a Handyman
Rad did a nice job assembling our projects.
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4.5   |  
Review by in Garland,tx, TX
Project: Hire a Handyman
I thought he was very responsive to my needs and concerns. Did a great job.
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5.0   |  
Review by in Garland, TX
Project: Hire a Handyman
Rad installed two safety bars in the shower, as well as a safety pole outside of the shower. His work is top notch and he is very professional. I will definitely hire Rad for any future projects and highly recommend him!
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4.0   |  
Review by in Garland, TX
Project: Hire a Handyman
Fantastic Job! His work is top notch, however he took longer than expected.
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5.0   |  
Review by in Garland, TX
Project: Hire a Handyman
Rad was very professional and helpful. I have spoken with him regarding future projects.
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4.0   |  
Review by in Rowlett, TX
Project: Hire a Handyman
Rad was a great guy to work with willing to do just about any little task we came up with and were very flexible and helpful the entire time.
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4.0   |  
Review by in Rowlett, TX
Project: Hire a Handyman
He did a good job overall
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0.5   |  09-22-2015
Review by Jamie G. in Mesquite, TX
Project: Hire a Handyman
I should have known there was a problem when he wanted money up front. I initially gave him a check, but then he left the job site saying he was going to buy materials and did not return until late the next day. Rad's behavior was erratic. He would give a "courtesy call" with an arrival time, only to show up hours later. He told me he preferred to start late and work late, so arrived after 11 but left the job site before 4 pm 3 of the 4 days. He left the job site an inordinate number of times to "go get materials." He was also confrontational with another contractor I had hired. Rad was on and off site over the course of four days and managed to only complete two jobs--putting up a mailbox and cleaning out the gutters. The painting job he brought someone else to do was done so badly, it will have to be completely redone. He did manage to put up a new 6 foot section of fence, but did not finish the gate for that section. The old gate hardware that he said he would reuse is nowhere to be found. When told the timeline for the project had changed and that his services were no longer needed, he became belligerent. He was paid for work completed, but complained it was not enough and threatened me with legal action.
Response by Rad's Quality Services (RQS): A comment is in progress. All I can say right now is it have pictures of completed work, a cancelled check (RQS had to pay for her $600.00 check), and employees who had to be paid for there services. My policy for half the money to start a job and balance due on completion has been that way for 30 years! Also, I was working a Veteran, the other contractor took it upon himself to confront my employee. Well, my guy didn't have his Veterans ID, so an argument started, for what? We support our veterans and we hire them any time we can, due to high work ethics. If you have concerns with any contractor or handyman ask questions, check references, read reviews. And about the legal action, Yes of course, cancelling a check is viewed the same as a hot check, if the check was given in good faith, and it was. Also read review please, she is a woman scorned because she said she did not know Rad is married, she had her eyes set on him, she didn't get what she wanted so she trashed us with her review. We always put our customers first, but sometimes even we have to walk away if a situation has become toxic, and this job was an example. Thanks for reading, Rad and Stephanie, RQS

0 of 1 users found this review helpful.

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