Real Computer Solutions, Inc.

4.71 | 50 Verified Ratings
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Real Computer Solutions, Inc.

4.71 | 50 Verified Ratings

301-330-7325

1 Research Court, Suite 450
Rockville, MD 20850
 
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Profile
Real Computer Solutions, Inc.


Real Solutions by Real People.

Real Computer Solutions is the MD,DC, VA area's premier total-solution computer consulting company for both homeowners and businesses. We offer training, service, repair and support. Call us today! Please note that we specialize in what we provide, if you are looking for lowest price possible then we may not be right company for you.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Washington
  • Silver Spring
  • Bethesda
  • Rockville
  • Gaithersburg
  • Frederick
  • College Park
  • Chevy Chase
  • Germantown
  • Potomac
  • Beltsville
  • Knoxville
  • Hyattsville
  • Kensington
  • Olney
  • Glen Echo
  • New Market
  • Sandy Spring
  • Mount Airy
  • Brinklow
  • Rocky Ridge
  • Buckeystown
  • Emmitsburg
  • Thurmont
  • Jefferson
  • Dickerson
  • Ashton
  • Washington Grove
  • Clarksville
  • Unionville
  • Ladiesburg
  • Woodsboro
  • Southern MD Facility
  • Brookeville
  • Braddock Heights
  • Monrovia
  • Derwood
  • Burtonsville
  • Boyds
  • Beallsville
  • Middletown
  • Suburb Maryland Fac
  • Poolesville
  • Dayton
  • Burkittsville
  • New Midway
  • Clarksburg
  • Cabin John
  • Myersville
  • Libertytown
  • Glenelg
  • Damascus
  • Ijamsville
  • Garrett Park
  • Point of Rocks
  • Spencerville
  • Sabillasville
  • Highland
  • Barnesville
  • Walkersville
  • Adamstown
  • Tuscarora
  • See All >

Services Offered

Audio/Visual & Computers
  • Install, Repair, or Conceal Home Theater Wiring
  • Computer Network Install
  • Home Entertainment System Install
  • TV Mount
  • Install Home Theater Surround Sound System
  • Install Home Theater Accessory
  • Universal Remote Control Programming
  • Computer Repair/Upgrade
Electrical
  • Telephone System Install - For Business
  • Telephone Jack & Wiring Install - For Business

Areas of Expertise

  • Computer Repair, Troubleshooting or Upgrades
  • Computer Network or Wiring - Install or Repair
  • Home Theater System or Media Center - Install
  • Cable TV or Modem Wiring - Install or Repair
  • Telephone Jacks and Wiring - Install

Product Brands Used

  • Atlantic Technology
  • Marantz
  • Niles
  • RTI Remote control
  • Samsung
  • Sharp
  • Velodyne
  • Leviton
  • Lutron
  • ICC, Leviton, Dell, Apple, MAC, HP, PC, SONY, Toshiba,
  • See All >

Quick Facts

Business Hours
Monday - Friday 9:00 am - 6:00 pm
Saturday - Sunday 12:00 am - 12:00 am
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 2003
Memberships & Affiliations
  • Cable Tray Institute (CTI)
  • Custom Electronic Design & Installation Association (CEDIA)
  • Institute of Electrical and Electronics Engineers (IEEE)
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • We always Recycle and Reuse anything and everything we can.
Awards
  • Best of Germantown 2008 Award for Computer Networking
  • Best of Gaithersburg 2008, 2009, 2010, 2012 Aware for Computer Networking
  • Best of Germantown 2008, 2009, 2010, 2012 Aware for Computer Networking
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

CORE

Non-Profit Organizations

Heritage Farm

Local churches

Darnestown Community

How We Got Started

I chose to work in this industry because I like technology..

I love working in MD, DC, Viriginia because it's home..

We started in this industry in 1997.

We describe our business as Well established

 

Photos
Real Computer Solutions, Inc.


My Work
33 Projects
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Ratings & Reviews
Real Computer Solutions, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 50
  Page 1 of 5
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5.0   |  
Review by in Silver Spring, MD
Very friendly main office contact, who was able to fit me in for an appointment the next day. The contractor they sent for the job was polite and efficient. He provided some cords I didn't have (although they were pricey, so I would recommend making sure you have all the wiring you need and that it is long enough for the job). All in all a good experience and a solid job.
Response by Real Computer Solutions, Inc.: Thank you Annie for the kind review. We must ensure we are always prepared to complete the task requested or else no one will ever be happy. We always provide pricing up front so that their are no surprises. Thank you and enjoy your TV on the wall.
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5.0   |  
Review by in Rockville, MD
Project: Repair, Upgrade or Troubleshoot Computers - For Business
He did a very good job.
Response by Real Computer Solutions, Inc.: Thank you, glad to be of service.
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5.0   |  
Review by in Washington, DC
Doug came on time (early, in fact) and was moving quickly to complete the job every moment he was here. When you're paying by the hour, I consider that to be great service!
Response by Real Computer Solutions, Inc.: Thank you for the kind words, much appreciated. We always try to be earlier if possible since we have found that it is beneficial for all of us. And off course service is not just what we do, its how we do it.
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5.0   |  
Review by in Beltsville, MD
Heidi followed up several times to confirm my appointment and promptly notified me when the installer was able to arrive earlier than expected. The installer came early and patiently awaited my arrival home from work. He was extremely professional and helpful. He mounted my TV and improved my existing surround sound set-up. I was extremely pleased with his work.
Response by Real Computer Solutions, Inc.: Excellent, we love hearing how out efforts and service is appreciated. Thank you.
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5.0   |  
We had the owner, Vinnie, and he did a great job diagnosing and solving our problems. Will definitely call them again the next time we need computer/network expertise.
Response by Real Computer Solutions, Inc.: Thank you for the kind words. Service and Knowledge is our expertise.
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5.0   |  
Review by in Silver Spring, MD
He was very careful when he moved some furniture and I greatly appreciated how cautious he was.
Response by Real Computer Solutions, Inc.: Thank you for the wonderful kudos. We certainly love our clients and respect their belongings. Pleasure installing your TV for you. Happy Holidays.
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4.0   |  
They were very helpful and efficient. I just wish I had been more prepared in order to finish the task. But I wouldnt have been able to start without their help.
Response by Real Computer Solutions, Inc.: Thank you Andrew, appreciate the wonderful feedback and glad to be of service. Please don't hesitate to contact us in the future.
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0.5   |  10-17-2016
Review by a homeowner in Rockville, MD
Get all materials before hiring, they overprice parts and their work is good but they will turn a 2 hour job into a 4 hour job. A $200 job turned into almost $600 job.
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4.0   |  
Vinnie was knowledgeable and very attentive. He certainly solved the problem. Made right diagnosis and found solution although it took a bit of discussion to keep solution most simple and least costly. I thought it was a bit expensive overall- hourly rate seems high.
Response by Real Computer Solutions, Inc.: Thank you for the kind feed back, we certainly strive to always be the best at what we do. Please note that the hourly rate for computer support service was disclosed at the time of appointment scheduling. We also did not charge any additional fees for travel or equipment pick up which was used for the solution in resolving the problem. We always stand behind our work to ensure 100% customer satisfaction is achieved for all of our clients. This is the unique service level of quality we provide to all of our clients, its just makes life much easier for all.
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3.5   |  
Review by in Germantown, MD
The work they performed was excellent and the technicians were very professional. However, the mount they provide can be purchased for much cheaper online.
Response by Real Computer Solutions, Inc.: Thank you for the kind feed back, we certainly strive to always be the best at what we do. Please note that the price for the mount was disclosed prior to any work being done and agreed upon. We also provided a 15% Military discount on the entire invoice. Additionally we were able to provide the mount from our local warehouse at our cost. We always try to make life easier for our clients, it is just part of the service we provide, thus setting us apart from the competition.
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Showing 1-10 of 50
  Page 1 of 5

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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