Regal Fence Co.

4.1 | 5 Verified Ratings

512-993-1570

3919 Run Of The Oaks Street
Austin, TX 78704
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Profile
Regal Fence Co.


At Regal Fence Co., we pride ourselves on the quality and professionalism of our work. Specializing in a range of fence styles from wood to wrought iron to vinyl, as well as custom gate installs, let the pros at Regal Fence Co. provide you with the highest quality work, at the most reasonable price.

Achievements

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Quick Facts

Business Hours
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  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2013
Awards
  • Better Business Bureau A+
Screening
HomeAdvisor Screened. View Details

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Business Overview

How We Got Started

I chose to work in this industry because I love the outdoors and bring peace of mind to my customers by securing their property with a beautiful product..

We started in this industry in 2001.

We describe our business as Family owned and operated

 

Photos
Regal Fence Co.


My Work
3 Projects
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Ratings & Reviews
Regal Fence Co.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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0.5   |  12-21-2016
Review by James C. in Bee Cave, TX
I hired Regal Fence in October 2016 after speaking with the owner Rick and learning he is a veteran like myself and trusted that he would be an ethical business owner. What ensued after he was hired on and after receiving his last check was anything but ethical. It is now December 2016. Rick was hired to custom build and install a security gate for my driveway and two pool gates. All the requirements were given to him to include paint color and we agreed on a price. I never received any feedback that the job may be too difficult. His plan to build, install and paint the gates seemed pretty simple at first. Rick decided that it would be a good idea to paint the gates after they were installed on my property while a major landscaping job was also being completed. I had no objections to this since I was assured by him that he does this every day and he would take the necessary precautions to prevent paint from getting all over the place. This was not the case. Rick's idea of protecting surfaces from getting paint overspray was to have his employee hold up a large piece of plastic while he sprayed and used no tape. Sure enough, paint got everywhere to include my new pavers, stone steps and wood pool fence. Due to the hour and dusk settling in, I was unable to immediately see the overspray. And also due to the wet paint, he was unable to complete a few other items to finish the job but I went ahead and paid him since he told me he would be out the following week to finish up which would include sanding and fixing any over spraying he caused. I have a text from him confirming this. As I stated before, him being a fellow vet I had trust in him and believed him to be an honest professional. Now it's several weeks later and still no Rick and no working security gate. Rick verbally agreed to pay for the pavers he ruined that had to be replaced. After repeated calls and texts about this and a promise by Rick to come to my house to take care of the remaining work and pay for the damage he caused, I had to pay my contractor on behalf of Rick $400 to replace the pavers, $400 that Rick previously agreed and gave his word he would be paying back since it was his 100% mistake. For some reason he thought it was ok to text me stating that "I was anal" for wanting my job done correctly. Go figure. So he thinks that if he destroys someone else's property that he shouldn't be responsible? On top of that, he missed our scheduled appointment without letting me know and has been avoiding my texts and phone calls. I know his phone works because I called him on another phone and when he realized it was me he hung up... He did manage to cash my check though. I would not recommend using Regal Fence since the owner is an unethical and dishonest person and will not honor his word or fulfill his contracts. Rick does not take pride in his work, left the job unfinished and disrespects clients' property. If there are any questions about what I am stating in this review see the attached photographs. As the old saying goes, a picture is worth a thousand words.
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5.0   |  
Review by in Austin, TX
Rick and Justin did a fantastic job with my fence. They cleaned up the old fence plus more my old bambo fence. I couldn't have wished better. Thank you very much. Vincent
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5.0   |  
Review by in Austin, TX
None
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5.0   |  
Review by in Austin, TX
Ricks provides excellent friendly service. Quality workmanship. Best prices.

3 of 3 users found this review helpful.

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5.0   |  
Rick was very quick to respond to our inquiry, gave a very competitive quote, completed the job in a timely fashion and we are very, very pleased with the quality of his work. Highly recommend this company to others.

3 of 3 users found this review helpful.

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