Reliant Roofing, Inc.

4.79 | 34 Verified Ratings
Write a Review

Reliant Roofing, Inc.

4.79 | 34 Verified Ratings
Write a Review

904-657-0880

822 North A1A Highway, Suite 310
Ponte Vedra Beach, FL 32082
 
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Profile
Reliant Roofing, Inc.


Quality and Professionalism Every SHINGLE Time!

Reliant Roofing, Inc. is a GAF MASTER ELITE contractor who strives to be the best at residential roofing and not average at numerous construction trades. With years of experience in residential roofing and an unfailing commitment to customer satisfaction, we have emerged as the most trusted roofing company in Northeast Florida! Our roofing services come with a plethora of benefits, including FREE estimates and site inspections! Flexible approaches to every roofing project to suit the needs of our clients! TRANSFERABLE Lifetime warranty on qualifying GAF products! Metal or Tile Roofs? We are the go-to experts! Our FOCUS on customer service and our indisputable commitment to quality have made us the best roofer in NE Florida. We do not treat your roof as a job, but as an opportunity to build a lasting relationship. WE CONSIDER EVERY PROJECT AS THE FOUNDATIONAL PIECE OF A LONG TERM PARTNERSHIP THAT WE DEVELOP WITH ALL OF OUR CLIENTS.

Achievements

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Service Area

  • Jacksonville
  • Orange Park
  • Saint Augustine
  • Ponte Vedra Beach
  • Palm Coast
  • Ponte Vedra
  • Atlantic Beach
  • Fernandina Beach
  • Jacksonville Beach
  • Neptune Beach
  • Fleming Island
  • Saint Johns
  • See All >

Services Offered

Roofing
  • Asphalt Shingle Roof Install
  • Flat Foam / Single Ply Roof Install

Areas of Expertise

  • Roofing

Product Brands Used

  • CertainTeed (Bufftech)
  • GAF
  • Owens Corning

Quick Facts

Business Hours
Monday - Friday 8:00 am - 5:00 pm
Saturday - Sunday 8:00 am - 5:00 pm
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual
  • Warranty Description: Lifetime Warranty with Select Products

Credentials

In Business Since: 2015
State Licensing
Trade: Certified Roofing Contractor
License #: CCC1330615
Expiration: 08-31-2018
Insurance
Type: General Liability
Amount: $0
Expiration: 07-12-2017
Awards
  • GAF Master Elite Contractor Certification
Screening
HomeAdvisor Screened. View Details

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Photos
Reliant Roofing, Inc.


My Work
2 Projects
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Ratings & Reviews
Reliant Roofing, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 11-20 of 34
Page 2 of 4
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5.0   |  
Project: Install or Replace an Asphalt Shingle Roof
They made the entire job very easy. They gave us an improvement in product for less money. We thought they did a wonderful job AND they cleaned up!
5.0   |  
showed up on time for all appointments. Two days early for the actual job which was completed in one day. This is the best company of this type I have ever used.
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5.0   |  
I made it just before Hurricane Matthew brushed by Jacksonville. No leaks. No problems. From start to finish it was a wonderful experience. That did exactly what they told me they would do.
Response by Reliant Roofing, Inc.: Hi Randy, Thank you for your business and your kind words. We work very hard to make it a good experience for our clients and so it's gratifying to know when we've hit the mark. We've enjoyed working with you and know you'll enjoy your beautiful new roof for many years to come!

1 of 1 users found this review helpful.

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5.0   |  
Very professional in their presentation and followup

1 of 1 users found this review helpful.

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5.0   |  
After submitting the mitigation report to my insurance company, my annual premium went WAY down! I did select the upgraded underpayment. My new roof will pay itself off in just under 10 years based on my new premium alone!
Response by Reliant Roofing, Inc.: Thanks [Consumer name withheld at their request]! We truly enjoyed working with you and your wife

1 of 1 users found this review helpful.

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4.5   |  
Review by in Ponte Vedra, FL
As with most home improvement services, don't hold your breath regarding appointment times! Best to give an estimated time as well as a "range". And please call as soon as possible with any delays. As for the quality of work, EXCELLENT!!!

2 of 2 users found this review helpful.

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5.0   |  
Review by in Saint Augustine, FL
was in communication at all times
Response by Reliant Roofing, Inc.: We appreciate the opportunity to help you with your repairs. Thank you for the review! Communication with our clients is something we work hard at. We hope you'll keep us in mind for any future roofing work you need done.

1 of 1 users found this review helpful.

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4.5   |  
This company completed our roof in ONE DAY! They cleaned up after themselves and even pressure washed our drive-way and sidewalks as an added courtesy. Our home has never looked so good! The roof looks amazing! Mike Fogel is a really nice guy!
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0.5   |  06-10-2016
Review by Christopher D. in Jacksonville, FL
Job was to replace 700sq of roofing on an older home addition. Initial consultation was good, professional and branded. Was quoted $3,982 ($5.69/sqft). Quote was on the high-side of average, but went with Reliant Roofing because of their highly rated customer reviews (on HomeAdvisor and elsewhere). Job started late on Day 1; team who performed the work was unprofessional and unbranded. Because Day 1 started late, job drifted into second day. Roof was not successfully waterproofed overnight, which caused rain water to flood interior of home. No emergency response to address. Same crew arrived on Day 2 (again, late) and completed work, without a single since of ownership or apology. Roofing material left in driveway for months. Radio silence for 1.5 months. Sent a grievance letter to Reliant Roofing to stimulate a response. Initial Consultant calls and attempts to collect on invoice and commits to fixing the interior. He argues with me when I suggest I won't be paying the full invoice, particularly since home is in state of disrepair. Same day, receive a call from one of the owners, who apologized, took ownership. He arrived onsite, apologized, accepted responsibility and committed to completing the job with quality. He acknowledged quality defects in the original work and scheduled crews to come out and repair the exterior and interior damage. It took time to line up the crews to perform and I had to take additional time away from work. Once work was complete, had conversation with owner around the invoice. I, again, indicated I would not be paying full invoice. Owner struggled to understand, stating they completed the original work with upgraded products (which, by the way, was without my knowledge and a total fluke). Finally, owner agreed to waive 25% of invoice, provide release of lean, and asked me to write a review -- acknowledging the issues and that Reliant Roofing owned and corrected them. Project started on 2/22/2016 and continued on and off until completion on 6/1/2016. When I brought them on, I was told it would be a 1-day job, an easy experience, and a high-quality end product. What I got was a 3+ month exercise in patience -- home damage, time away from work, anxiety, lack of communication, lack of timeliness, and a good roof (maybe?). The nail in the coffin? Perpetually having to explain why, as a consumer given these experiences, did not intend to pay the full invoice. Though I appreciate their ownership and follow-through, I will not be doing any future business with nor recommending Reliant Roofing.
Response by Reliant Roofing, Inc.: Dear Customer, Below I have copied and pasted your comments from your email to the owner of Reliant Roofing. You stated you were thoroughly impressed with the way the ownership handled the issue on your job. Not all jobs go perfect, but what separates the good companies from the bad is how they perform when things go wrong. Reliant Roofing owned every mistake and went above and beyond to make sure you were left with a quality product. Reliant Roofing managed the interior repairs for you which were completed around your work schedule and were completed in a very timely manner. Reliant Roofing also performed extra work that we never attempted to collect for. This was an unfortunate situation that an ex-employee left us in, but once ownership stepped in, everything was handled professionally and efficiently and we did everything in our power to make you as happy as possible. Again, here are your comments to the owner of Reliant Roofing stating you were happy with the job. "Cameron, We sincerely appreciate your personal commitment and ownership in rectifying the quality issues created during the execution of our roofing project. It has been a pleasure working with you since you stepped in to address them. Thanks for confirming our phone conversation. Appreciate the sense of ownership Reliant Roofing (you, personally!) has shown in correcting concerns related to this job -- and appreciate you discounting the original invoice from $3,982 to $3,000 for the job. Again, thanks for stepping in and making this right."

2 of 2 users found this review helpful.

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5.0   |  
Reliant was the most professional roofing company that I received estimates from. I was shown what products would be used and given options. The roof looks fantastic and was done in a timely manner. I highly recommended them!!
Response by Reliant Roofing, Inc.: Thank you! It was a pleasure working with you. Your kind words are much appreciated - we work hard to make sure we exceed our clients' expectations and we're thrilled to know we met the mark with you. Take care!

1 of 1 users found this review helpful.

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Showing 11-20 of 34
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