Renew Crew of the Triangle

4.45 | 29 Verified Ratings
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Renew Crew of the Triangle

4.45 | 29 Verified Ratings
Write a Review

919-999-4656

Page Road
Morrisville, NC 27560
 
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Profile
Renew Crew of the Triangle


Why Replace When You Can ReNew!?

The elements can take their toll on your exterior wood in a hurry. Without proper cleaning and protection harmful UV rays and water can cause your wood to crack, splinter and turn gray. Here at Wood ReNew of the Triangle, we restore your wood to a like-new condition by using an environmentally safe cleaner and protection. We gently restore your wood surfaces and provide lasting UV protection and water repellant. See how we can restore your deck, fence, dock, play set, gazebo, and cedar or redwood siding.

Achievements

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Service Area

  • Raleigh
  • Durham
  • Chapel Hill
  • Cary
  • Apex
  • Wake Forest
  • Fuquay Varina
  • New Hill
  • Rolesville
  • Rougemont
  • Wendell
  • Morrisville
  • Zebulon
  • Hillsborough
  • Bahama
  • Holly Springs
  • Knightdale
  • Carrboro
  • Willow Spring
  • Garner
  • See All >

Services Offered

Decks

Website

woodrenew.com

Areas of Expertise

  • Deck Cleaning & Sealing
  • Wood Restoration

Product Brands Used

  • All products are proprietary and manufactured specifically for Wood Re New

Quick Facts

Business Hours
Monday - Friday 7:00 am - 7:00 pm
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1993
Memberships & Affiliations
  • Cary Chamber of Commerce Member
Screening
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Business Overview

Community Involvement

Cary Chamber of Commerce Member

How We Got Started

I love working in Geographical Location because Reason You Enjoy Working There.

 

Photos
Renew Crew of the Triangle


My Work
5 Projects
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Ratings & Reviews
Renew Crew of the Triangle

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 29
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5.0   |  
my only concern is iF you are a rural homeowner, and have a well for water, be forewarned, the power wash cleaning used a lot of well water. The Renew Crew did the cleaning in two half days so our well would not run dry. Make sure you advise the Renew Crew you are on well water. The deck is sealed and it LOOKS GREAT !!!
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0.5   |  07-15-2017
TERRIBLE CUSTOMER SERVICE/DO NOT HIRE THIS COMPANY! After looking at their beautiful pictures of deck renewals, we hired this company in May, 2016 ($1,500). However, less than a year later our deck has mildew; is faded and discolored (some boards actually have no stain on them in places). We sent them pictures, but got got no response from our email/pictures; however, following a phone call, Sean came out to look at our deck, and agreed to redo it for $500, which he said was their cost. He told us he'd be sending a written agreement, which we never received. We attempted to get in touch with the owner, Chris Miller, but have received no response to date. It would seem that if this company is experts in deck renewal as they advertise, that for $1,500 they would stand behind their work.
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5.0   |  
Working with this company was great. Will see them next year
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4.5   |  
Crew was very professional and they did excellent job of cleaning up. The staining of our Deck looks great. It's only been five days since the job was completed and we are hoping that it will continue to look great.
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5.0   |  
The process from initial discussions, to understanding what I wanted, through scheduling and ultimately work execution was excellent. Sales and service (different people) were very responsive, professional and did quality work. I would absolutely recommend them and would use them again.
Response by Renew Crew of the Triangle: Thank you for your support! It certainly was a pleasure working with you. I hope you enjoy your rejuvinated space!
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5.0   |  
Very timely response to my inquiry, had someone on site the next day for a quote and the entire project was completed within two weeks of my initial inquiry. My deck and swing set look brand new! They did a great job restoring both the deck and the swing set and were answered all of my questions timely throughout the project. The price was very reasonable as well and below my expectations based on other quotes. I will definitely hire them again in a few years when we need to refresh the deck again.
Response by Renew Crew of the Triangle: Thank you for your support! It certainly was a pleasure working with you. Enjoy your space!!
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5.0   |  
I will hire them again next year.
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2.5   |  
they did a good job power washing but the next day they were suppose to come back they were short a crew so they could not come. It is now 3 days later. Sure hope they come today or before it gets dirty again
Response by Renew Crew of the Triangle: Good Afternoon! We are working diligently on our project schedule in result of the recent rains received. We will be back in touch shortly regarding scheduling. Messages were sent via email earlier today. Please check your email to confirm receipt. We certainly appreciate your patience and working with us on scheduling. Your project will be scheduled for completion in 1-2 days. Please call the office should you have any further questions. 919-850-3434
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1.0   |  
Do not work with this company if you want anything more than pressure washing/staining and don't care how your deck will look when they are done. Your deck may not end up looking like the examples in their shiny book about their company. Their standard for replacing boards is based on safety (whether the board is rotten) versus how the deck looks when the job is done (whether it will look like you painted a half rotten board). They did not identify boards that needed to be replaced during the estimate process and tried to make it my problem when I complained about the quality of their work and how the deck looked. The crew was not professional and did not check their work. Their solution was to have a carpenter that they recommend charge $50/board to replace boards and have a return visit to have these boards restained. It took over a month to have a phone conversation with the manager about the problems.They are not the experts in deck renewal that they advertise that they are and their customer service could be improved
Response by Renew Crew of the Triangle: Miss Zurek, it is unfortunate that you feel that our work was worth a 1 star. I personally visited your deck and it has been completed to our high standards. As I explained on the phone, most customers with 20 plus years of neglect and heavily weather boards would be satisfied with the result of the staining. Renew Crew is not in business to sell you more than you need. We will identify safety issues but the "look" of the board is subjective per each individual customer. Regardless, the final result did not meet your standards. I offered my carpenter to visit, replace the boards and send a crew to stain the new boards free of charge. The going rate for my carpenter is $50 per board (Renew Crew does not have a markup on his work) to cover the costs of all labor, travel time, materials, and removal / discard of the old boards. It certainly was not a requirement for you to use our contractor but the goal was to make process easy for you. On the phone you were not able to give specifics on the quality issues. However, if you feel quality issues exist, I would be more than happy to meet with you in person, make a punch list of the quality issues, and have a crew come out to complete the punch list (at no charge). Please call me anytime on my personal cell (575-590-1975) to arrange a meeting. Quality and customer service is extremely important to us.
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4.5   |  
Great customer service. I am very happy with the job Renew Crew performed. I had to get a portion of my deck replaced, which meant that the old part and my new part did not match. Renew Crew gave my deck a clean seamless look again. My only disappointment in quality was that the crew got stain on my silver wire railings and caps.

1 of 1 users found this review helpful.

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