RoofRoof Raleigh

4.55 | 25 Verified Ratings
Write a Review

RoofRoof Raleigh

4.55 | 25 Verified Ratings
Write a Review

919-834-8834

8311 Brier Creek Parkway
Raleigh, NC 27617
 
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Profile
RoofRoof Raleigh


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Roofus the Dog, welcomes you to our company website with a big "Roof Roof"! RoofRoof Raleigh is the most highly recommended roofing contractor in Raleigh/Durham and Charlotte, NC! With thousands of successfully completed projects to our credit, it is easy to understand why. Our entire team is committed to quality workmanship and the kind of customer service that lets every client know they are our #1 priority. With proven expertise at roofing and many other services for both homes and commercial properties, you can count on RoofRoof Raleigh for all of your exterior improvement needs. From siding to replacement windows, our skills encompass everything you need to keep your property looking and functioning its best. Call us today, we look forward to earning your business!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Raleigh
  • Durham
  • Cary
  • Wake Forest
  • Morrisville
  • Fuquay Varina

Services Offered

Roofing
  • Asphalt Shingle Roof Install

Areas of Expertise

  • Asphalt Shingle Roofing Replacements and Repairs
  • Residential and Commercial

Product Brands Used

  • Owens Corning

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1995
Memberships & Affiliations
  • National Roofing Contractors Association (NRCA)
Insurance
Type: General Liability
Amount: $0
Expiration: 11-04-2017
Type: Worker's Compensation
Amount: $0
Expiration: 11-17-2017
Awards
  • Owens Corning Platinum Contractor
  • Angies List Super Service Award winner
  • BBB A+
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I enjoy helping people protecting one of thier largest investments (thier home).

We started in this industry in 1992.

We describe our business as Family owned and operated

 

Photos
RoofRoof Raleigh


My Work
3 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
RoofRoof Raleigh

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 25
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4.33   |  
Review by in Cary, NC
Very fast and responsive. Friendly and knowledgeable staff.
Response by RoofRoof Raleigh: Thank you for your feedback, we appreciate your business.
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5.0   |  
good job
Response by RoofRoof Raleigh: We appreciate your business. Thank you for your feedback!
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5.0   |  
Review by in Cary, NC
Response by RoofRoof Raleigh: Thank you for the review. We appreciate your business.
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5.0   |  
Great people to work with. Lanny, Neal, Greg, and their crew. It took longer to install due to weather, but when they had the chance they jumped up there in 25 degree weather and got it done. The Owens Corning designer shingles look great and I keep getting compliments from my neighbors. I would highly recommend doing business with them.
Response by RoofRoof Raleigh: Thank you for your feedback, we appreciate your business and are pleased to here that you are Happy.
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5.0   |  
Review by in Knightdale, NC
They were thorough in their inspection of our roof and went above and beyond in the repair job. Very pleased.
Response by RoofRoof Raleigh: Thank you for taking the time to let us know how we did. We work hard to take care of our customers and certainly appreciate your business.
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4.5   |  
Review by in Raleigh, Nc, NC
Prompt, courteous and got the job done!
Response by RoofRoof Raleigh: Thank you for your feedback, We appreciate your business.
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1.0   |  
Review by in Wake Forest, NC
RoofRoof's business model needs to come into the 21st century. 1. They have no standardized way to report to homeowners. Here are some excerpts from emails to the accounting manager: "Our home sustained minor roof damage (evidenced by a wet ceiling on the second floor) as a result of hurricane Matthew ... Your sales associate ... suggested that a 'Roof Tune-Up', costing $475 ... He further explained that, while on the roof, the inspector would be able to better evaluate its condition and advise us regarding any further repairs that may be needed." The inspection took about 20 minutes as there were 3-4 folks on the roof. Before leaving they verbally informed my wife that, outside of replacing one DWV boot, they found no issues. We sent an email to RoofRoof which included: "Question: Are we to understand that RoofRoof inspectors do not work from, or present any type of, checklist, write-up or certification to the customer based on their observations and findings?" This is the response "Roof Roof does and can provide an inspection report. Having said that, there is a fee for said report. I believe that fee is $125 ..." 2. We receive an email - invoices requesting payment - before all the work contracted for was completed. Apparently the office has no communications with the field crews. 3. A 3% fee is charged on all credit card payments - rather than building their pricing around the fact that many folks don't have cash laying around for an unexpected roof repair. We have not had any significant rain since Matthew to tell us whether the roof is secure. Work quality is TBD.
Response by RoofRoof Raleigh: Barry, We appreciate your business and your feedback. By now I hope that you have found the quality of the repair to have been "GREAT" since we haven't heard back from you. We would appreciate an updated review if you have a moment and feel we did address the lead that was caused by Hurricane Matthew. We have reviewed your other concerns and what is meant by the "additional repairs that may be needed" is if we were to find any damaged wood (anything above and beyond a "roof tune up" would have resulted in a "change order"). Our accounting department does communicate with our Production department, We simply bill by scope of work upon completion. I apologize if this wasn't explained to you. In your case we repaired your roof for $475. Once we completed with the roof Repair we "invoice the job" Then we had a contract for the interior work $250. Which was billed when we completed. We do not require any downpayment and bill by scope of work upon completion. We appreciate your business.
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4.0   |  
Review by in Knightdale, NC
This company was very easy to work with.
Response by RoofRoof Raleigh: Thank you for your feedback, We appreciate your business!
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5.0   |  
Review by in Fuquay Varina, NC
Excellent customer service they never tried to up-sell. Courteous and professional service. Great value for the cost. Very thorough work throughout the process. I highly recommend this company for your roofing needs.
Response by RoofRoof Raleigh: We really appreciate your business and your feedback. Thank you!
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5.0   |  
Review by in Fuquay Varina, NC
Detail explanation of repair
Response by RoofRoof Raleigh: Thank you for taking the time to let us know how we did. We appreciate your business.
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Showing 1-10 of 25
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
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