Sal's Heating and Cooling, Inc.

4.5 | 247 Verified Ratings
Write a Review

Sal's Heating and Cooling, Inc.

4.5 | 247 Verified Ratings
Write a Review

440-582-4748

11701 Royalton Road
North Royalton, OH 44133
 
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Profile
Sal's Heating and Cooling, Inc.


No Non Sense service since 1975

Serving the North Royalton, Cleveland, Akron, Lorain and Lake Counties since 1967, Sal's Heating, Cooling, Plumbing and Sewer has been a family owned and operated business with honest and traditional values along with NO NONSENSE Service. We have fair upfront pricing and quality products, you can be assured that you will always get the job done right! With live representatives to take your calls 24 hours, you always have someone in your time of need.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Cleveland
  • Akron
  • Euclid
  • Elyria
  • Willoughby
  • Lorain
  • Cuyahoga Falls
  • Hudson
  • Macedonia
  • Strongsville
  • North Ridgeville
  • Mentor
  • Eastlake
  • Tallmadge
  • Vermilion
  • Barberton
  • North Royalton
  • Beachwood
  • Rocky River
  • Brecksville
  • Bedford
  • Oberlin
  • Twinsburg
  • North Olmsted
  • Bay Village
  • Chesterland
  • Olmsted Falls
  • Maple Heights
  • Gates Mills
  • Columbia Station
  • Richfield
  • Chagrin Falls
  • Aurora
  • Solon
  • Lakewood
  • Avon
  • Painesville
  • Broadview Heights
  • Avon Lake
  • Madison
  • Streetsboro
  • Westlake
  • Berea
  • Brook Park
  • Independence
  • Bath
  • Stow
  • See All >

Services Offered

Air Conditioning
  • Central A/C Install
  • Central A/C Repair
Heating & Furnace Systems
  • Gas Furnace - Repair
  • Gas Boiler or Radiator Heat Install
  • Gas Boiler or Radiator Heat Repair
  • Gas Furnace - Install
Plumbing
  • Sump Pump Repair
  • Tankless Water Heater Repair
  • Water Heater Repair
  • Drain Line Breakage Camera Locate
  • Tankless Water Heater Install
  • Water Main Install or Repair
  • Bathtub Install or Replace
  • Faucets, Fixtures and Pipe Repair
  • Gas Piping
  • Shower Install or Replace
  • Sump Pump or Foundation Drain Install
  • Sewer Main Install or Replace
  • Clear Drain Clog or Blockage
  • Clear Sewer Main
  • Water Heater Install

Areas of Expertise

  • Central A/C, Mini Split Systems Central Air Cleaners
  • Gas/Electric Boiler or Radiator Heating Systems
  • Gas or Electric Furnaces, Heat Pumps
  • Tankless Water Heaters Power Vent and Gravity Vent Standard Water Heaters
  • H V A C State of Ohio #45678

Product Brands Used

  • Amana
  • American Standard
  • Arzel
  • Broan
  • Bryant
  • Carrier
  • Coleman
  • Goodman
  • Honeywell
  • Honeywell
  • RUUD
  • Rheem
  • Rinnai
  • York
  • American Standard
  • Bradford White
  • GRUNDFOS Pumps Corporation
  • Kohler
  • Moen
  • Rheem
  • TOTO
  • American Water Heater Noritz Navien Tankless
  • A.O. Smith
  • See All >

Quick Facts

Business Hours
Monday - Friday 7:30 am - 5:00 pm
Saturday - Sunday Noon - Noon
(Please call to confirm)
  • Warranty Description: up to 15 years parts and labor on select equipment
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Bilingual

Credentials

In Business Since: 1975
Memberships & Affiliations
  • Angie's List Super Service HVAC
  • Angie's List Super Service Water Heaters
  • HBA Home Builders ASS.
State Licensing
Trade: Plumbing
License #: PL.46442
Expiration: 06-03-2017
Trade: Hydronics Contractor
License #: HY.45678
Expiration: 03-13-2017
Trade: HVAC Contractors
License #: HV.45678
Expiration: 03-13-2017
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • NAHB - National Association of Home Builders Certified Green Professional
  • NATE Consumer Contractor Connection (C-3) HVACR Contractor
Insurance
Type: General Liability
Amount:
Expiration: 12-31-2016
Awards
  • Angie's List Super Service HVAC and Water heaters 2009 2010 2011 2012, 2013, Plumbing 2012,2013, Well Pumps 2013, Drain Cleaning 2013, Gas Piping 2013, 2014 super service awaards in 6 headings.
  • American Standard #1 Dealer Ohio, #1 Overall Sales 2012, 2013,2014
  • Bryant Dollar for Dollar increase 2008
  • York Top Dealer Award 2010
  • BBB A+ Rating
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Support breast cancer cause

Support Strongsville Swim team

North Royalton High School

Make a Wish

How We Got Started

I chose to work in this industry because Fun interesting and a constant need!.

I love working in Cleveland Ohio because Fun.

We started in this industry in 1975.

We describe our business as Multi-generational

 

Photos
Sal's Heating and Cooling, Inc.


My Work
7 Projects
Save 50% on Air Conditioner Installed Save 50%
Save 50% on NEW FORCED AIR AMERICAN STANDARD 80% Forced Air 100k BTU/H Save 50%
Save 50% on 1 HOUR OF PLUMBING LABOR Save 50%
Save 50% on 1 hour of any accessible single DRAIN CLEANING Save 50%
Save 50% on Clean and check of a forced air Furnace or AC or Heat pump or Electric Furnace Save 50%
Save $100 on Every $1000 of repair excludes new equipment Save $100
Save 10% on ENTIRE INVOICE Save 10%
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Sal's Heating and Cooling, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 247
  Page 1 of 25
Sort by newest   Date ▼   Rating  
4.0   |  
Review by in Beachwood, OH
Project: Repair a Natural Gas, Propane or Electric Fired Boiler or Radiator Heating System
PAUL WAS VERY PROFESSIONAL, COMPLETED THE WORK IN A TIMELY MANNER, THE PRICE DID NOT INCREASE! PAUL, GOOD LUCK IN YOUR NEW HOME NEAR MADISON, OHIO. YOU'RE A REAL PRO!
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1.5   |  
Confidence of completed work
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2.5   |  
Hired to fix toilet that ran all the time. Was told there was no service call charge and if I didn't like quote I paid nothing. Quoted $221 but couldn't guarantee repair would fix problem since parts no longer available. Them quoted me $299 to replace toilet which I agreed to. After new toilet was installed I got bill for $379. Was told there was a $50 service charge that he had to add to bill. I paid for work but called Sal's to question charge. They had no idea why but said they would talk to repairman. When they called back the following week I was told the $50 was a service call charge because the repairman had to leave the job and go pick up toilet. I was never told that before the job was done. The fee should have been waived since I agreed to the work based on quote. I will not use Sal's for my other plumbing needs. I was going to replace outdoor faucets and sewer work but will look for another company.
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4.0   |  
Price was fair, needed work done ASAP, did good job, I am happy.
Response by Sal's Heating and Cooling, Inc.: I like the I AM HAPPY! Thanks for the feedback and business. Sal
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3.0   |  
Very expensive. Took 3 days to finish project over weekend.
Response by Sal's Heating and Cooling, Inc.: Ron, Weekend projects tend to cost more but I am glad we were able to finish with NO complaints of workmanship which is the key. Our skilled services have a fair price and we do our best to stay competitive. Thanks for the feedback. Sal
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3.5   |  
Review by in Mentor, OH
Slight problem with the scheduling of the install.
Response by Sal's Heating and Cooling, Inc.: Thanks for the feedback, and we do have issues installing when it has been 23 days of 90 plus temperatures and it is to be expected. When a customers air is not working in these type situations, this is the feelings we get. I can guarantee one thing. We have openings for an AC install in January, we are wide open. All kidding aside, it has been crazy but we appreciate the feedback and business. Sal
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1.5   |  
If you are thinking about using this company for services remember to get ever thing in writing on your estimate. This company has excellent salesman average service and terrible customer service from first contact all the way up to upper management. Just watch and read their response to this post, they will turn your words around to save face and make it look like you did wrong. It goes to say you get what you pay for again if you are going to use this company make sure you dot your I’s and cross your t’s before any work is done. One good thing if you use this company you do not need to use them for any warranty work that may pop up saving you more headaches
Response by Sal's Heating and Cooling, Inc.: On July 18 we called Sal?s to say we were going to use their company to install a new furnace and hot water tank, that they gave an estimate on installing. We were giving that Friday July 22 as a install date which was okay with us, after this phone call looking on their web site we found a coupon for a fifty dollar gas card when you have a new furnace installed. We called right back and where told if it is not in the estimate we could not use this in the deal. They did say they would look into it and called back and said they would go through with the deal on the card. On July 22 there workers show up and started the job they worked up to 12:10 saying they were going to lunch and will wrap the job up shortly after. At 1:00 I went out to check on them and found one worker sleeping in the truck and the other playing on his phone. At 2:00 they both come in and looked like the where on a rushed mission to finish the install. Just after 3:00 they said they were done and gave me a walk-through of the new furnace and hot water tank. I was told if the light is blinking on the furnace to count them and look at the card to see what is wrong. Sorry if something is wrong for the next ten years I?m calling you and you can count lights. They did tell one good thing about flushing the tank once a year to extend its life span. And on the thermostat I will read the manual because the work was just pushing buttons I have no idea what he was doing because he looked like he needed to get on the road. After payment the worker told me the gas card would be mail out to me. Sal?s contacted me on July 29 and ask about the service. I told the nice lady the sad story above She had told me there was NO notes about the gas card and NO they do not take two hour lunches. I was told she would look into it and get back to me, it is now Wednesday and I still have not hear back. Sal?s Heating and Cooling did a good job no problems with the system we will let you know in a couple of months when it gets cold outside if it works. If you use Sal?s make sure you get EVERTHING in writhing and DON?T make plans for the day because they will get there eight hour day in on an install. Review By: daniel : 08/03/2016 SAL'S RESPONSE TO DAN These are the reviewer's words I responded to on the BBB site. He responded here like this because His reviews speak for themselves and my responses are to them. I think he feels he is helping others and has a call from God to review. Please go to the BBB site as I don't have enough characters to copy and past all correspondence. No need to mince words. The techs are given 8 hours to do this job, that is what it took. They can do as they please with their lunch time by State Law. The gas card coupon must be presented before the agreement to do the job. He did not do that. We sent it anyway. Everything is in writing and agreed to before starting any job and he got what he paid for and then some, sending a gas card after the fact in good faith. Please notice all the 5 star reviews when you make your decision, should be a no brainer. Customer Service is #1 ! Thanks! Sal
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4.5   |  
The two young men were very efficient.
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5.0   |  
Review by in Rocky River, OH
They were great.
Response by Sal's Heating and Cooling, Inc.: Thanks for the trust in our company and giving us a chance to serve you. Thanks for the 5 star review and business. We appreciate the time sharing your experience with our company. Sal
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5.0   |  
Review by in Willoughby, OH
Prompt return call and Prompt service. I will call them again.
Response by Sal's Heating and Cooling, Inc.: Thanks for the feedback and in this type of service business we must be prompt or suffer the consequences. Look forward the repeat business. Thanks for the 5 stars it means a lot! Thanks! Sal
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Showing 1-10 of 247
  Page 1 of 25

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