Sal's Heating and Cooling, Inc.

4.57 | 128 Verified Ratings
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440-799-6446

11701 Royalton Road
North Royalton, OH 44133
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Profile
Sal's Heating and Cooling, Inc.


No Non Sense service since 1975

Serving the North Royalton, Cleveland, Akron, Lorain and Lake Counties since 1967, Sal's Heating and Cooling has been a family owned and operated business with honest and traditional values along with NO NONSENSE Service. We have fair pricing and quality products, you can be assured that you will always get the job done right! With live representatives to take your calls 24 hours, you always have someone in your time of need.

Service Area

  • Cleveland
  • Akron
  • Euclid
  • Elyria
  • Cuyahoga Falls
  • Willoughby
  • Lorain
  • Hudson
  • Mentor
  • Strongsville
  • Eastlake
  • North Ridgeville
  • Macedonia
  • Beachwood
  • Richfield
  • Tallmadge
  • Twinsburg
  • Vermilion
  • Brook Park
  • Bay Village
  • Brecksville
  • Chesterland
  • Gates Mills
  • Painesville
  • Rocky River
  • Streetsboro
  • Independence
  • Chagrin Falls
  • Maple Heights
  • North Olmsted
  • Olmsted Falls
  • North Royalton
  • Columbia Station
  • Barberton
  • Avon Lake
  • Westlake
  • Lakewood
  • Oberlin
  • Madison
  • Bedford
  • Aurora
  • Solon
  • Berea
  • Stow
  • Broadview Heights
  • Avon
  • Bath
  • See All >

Areas of Expertise

  • Central A/C, Mini Split Systems Central Air Cleaners
  • Gas/Electric Boiler or Radiator Heating Systems
  • Gas or Electric Furnaces, Heat Pumps
  • Tankless Water Heaters Power Vent and Gravity Vent Standard Water Heaters
  • H V A C State of Ohio #45678

Product Brands Used

  • Amana
  • American Standard
  • Arzel
  • Broan
  • Bryant
  • Carrier
  • Coleman
  • Goodman
  • Honeywell
  • Honeywell
  • RUUD
  • Rheem
  • Rinnai
  • York
  • American Standard
  • Bradford White
  • GRUNDFOS Pumps Corporation
  • Kohler
  • Moen
  • Rheem
  • TOTO
  • American Water Heater Noritz Navien Tankless
  • A.O. Smith
  • See All >

Quick Facts

Business Hours
Monday - Friday 7:30 am - 5:00 pm
Saturday - Sunday Noon - Noon
(Please call to confirm)
  • Warranty Offered
  • Credit Cards Accepted
  • Free Estimates
  • Bilingual

Credentials

In Business Since: 1975
Memberships & Affiliations
  • Angie's List Super Service HVAC
  • Angie's List Super Service Water Heaters
  • HBA Home Builders ASS.
State Licensing
Trade: Hydronics Contractor
License #: HY.45678
Expiration: 03-13-2015
Trade: HVAC Contractors
License #: HV.45678
Expiration: 03-13-2015
Trade: Plumbing
License #: PL.46442
Expiration: 06-04-2015
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • NAHB - National Association of Home Builders Certified Green Professional
  • NATE Consumer Contractor Connection (C-3) HVACR Contractor
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 02-12-2015
Awards
  • Angie's List Super Service HVAC and Water heaters 2009 2010 2011 2012, 2013, Plumbing 2012,2013, Well Pumps 2013, Drain Cleaning 2013, Gas Piping 2013
  • American Standard #1 Dealer Ohio, #1 Overall Sales 2012, 2013
  • Bryant Dollar for Dollar increase 2008
  • York Top Dealer Award 2010
  • BBB A+ Rating
Screening
HomeAdvisor Screened. View Details

Business Overview

Community Involvement

Support breast cancer cause

Support Strongsville Swim team

North Royalton High School

How We Got Started

I chose to work in this industry because Fun interesting and a constant need!.

I love working in Cleveland Ohio because Fun.

We started in this industry in 1975.

We describe our business as Multi-generational

 

Photos
Sal's Heating and Cooling, Inc.


1 photo   |  2013 Awards from Angie's List covering 7 different categories of ho...
6 photos   |  Just some of the awards that set us apart from the competition.
12 photos   |  A wide view of what we do.
11 photos   |  Just a wide view of our installations
 

Ratings & Reviews
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Sal's Heating and Cooling, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

Showing: 1-10 of 128 123456...13Next

1.0   |  
Sal and the office manager Skip are not honest people. More more concerned about profit and reviews than customer service. I recently had Sals Heating and Cooling to my house. I scheduled an appt. The schedule was anytime between 8 am and 5 PM. At 3 PM I finally received a call that I was next on their schedule. The job was to replace a faucet in a Jacuzzi tub. The Plumbing for the tub was right in front and nothing in the way. When I booked the appointment I asked if this was a job that could be done in 2 hours. Was told "If we couldn't get it done in 2 hours we aren't very good plumbers". When I reiterated the job to the tech he said this is going to take more than 2 hours, still not even seeing the job. Said additional labor is going to be an additional $90.00. I told tech that I was told this could be done in 2 hours. He said OK. Chip the operations manager immediately called my back and wanted to make sure I was going to pay the additional money or he wasn't going to send the workers out. I explained I was told it should be able to be done in 2 hours and expect it should it be able to be done but will pay the additional fee but will not be happy with my service. He immediately wanted to cancel the service and not do any work for me and now stated they do not work on Jacuzzi tubs and he will not be coming out to my house. I explained that I called before I scheduled service to see if this is something you do and was told , yes. I scheduled the appointment and was told you can do this. And the tech says he can do it but wanted more time to do it, but now your company does not perform this basic plumbing job. I demanded to talk to Sal the owner and after being disconnected on, I called back and was able to talk to Sal and he did not want to send workers out in fear of a bad review. He again said that his men do not do any work on Jacuzzi tubs and he doesn't want to do job and that I should ask for my money back from the promotion. In order for me to be able to have Sal send out his workers he demanded that I sign a waiver saying that he does not warranty his men's work and that he is not responsible for any damage to my Jacuzzi tub and that I cannot ask for my money back from the promotion. When the 2 techs showed up at my house, one tech seemed very confident in doing the job. The other tech was focused on following the managers rules. The job was completed in the 2 hours with fair workmanship. Techs are friendly but management needs to understand customer service. I would not recommend this company to come out to my house again!

1 of 1 users found this review helpful.

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5.0   |  
Review by in Westlake, OH
I want to write to thank you and the employees of your firm for an excellent job. Your employees performed two services for me this year. The first was the removal of my hot water heater and replacing it with a tankless water unit, and the second was a complete tear out of two furnaces and an air conditioner, and the replacement of the units with a high efficiency heat pump/ furnace combination. Your staff also completely replaced the ductwork in my home. Your staff was friendly, courteous, thorough, and prompt. They stayed late in order to finish a difficult job, and did so with minimal disruption to our home. The home itself is more comfortable now, with fewer cold and hot areas, and the system is significantly less noisy. Also, I can take showers for as long as I want without running out of hot water. I also wanted to share with you the savings I am experiencing, in the hopes that it may help you win some new clients. My total metered charges from July of 2013 through October of 2013 averaged $250 per month on electric bills due to air conditioner use. I kept the house at 70 degrees. This year, my average bill in July, August, September, and October was $110, and I kept my house two degrees cooler. This represents a savings of $560 per year on AC costs. I do not have data on heating costs yet, but will update this in the Spring. Finally, I wanted to mention that I had a unique situation in which the equipment I received had a faulty part from the manufacturer. Sal's quickly came out to diagnose the issue, ordered the replacement part, and repaired it all under warranty. Their quickness and responsiveness in an issue like this says volumes about their commitment to customer service. I would highly recommend this company to those interested in having work done. Make sure to check for deals when they come up. Sal's frequently offers savings on jobs through Angie's list or other online promotions. As far as pricing goes, I received a new tankless hot water heater, a 17 seer heat pump, a 96.5% efficient furnace, top of the line thermostat, and brand new ductwork for $9,500. I think that's a screaming deal.
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5.0   |  
Excellent service.
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5.0   |  
Excellent job and advise on how to care for my aging furnace.
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5.0   |  
Review by in Stow, OH
Fast, thorough, conscientious, and clean.
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5.0   |  
Review by in Lagrange, OH
Project: Install or Replace a Water Heater
Very fast, excellent work!! Worked with the insurance company to get all the paper work done. All I had to do is sit back and watch!! Would recommend them to everyone I know.

1 of 1 users found this review helpful.

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5.0   |  
Good work with life time warranty!
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5.0   |  
Review by in North Ridgeville, OH
They were very quick to answer questions, extremely accommodating, and did wonderful work. Would recommend them to do this type of work again as well as other types if this is any indication of how they operate the rest of their business. A+

1 of 1 users found this review helpful.

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5.0   |  
Owner actually made first contact, on a Saturday no less!!

1 of 1 users found this review helpful.

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5.0   |  
Review by in Lakewood, OH
From start to finish, this project was wonderful! I was contacted by Sal's within minutes of my submitting my request. They came out, did an assessment, quoted me for a great brand of heater at a price lower than I was expecting. The installation team got it done in a day! Unit is working great and I am not wanting for hot water! I will be and have been recommending Sal's for this type of work. I'm REALLY pleased with the job and the excellent level of communication.

1 of 1 users found this review helpful.

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Showing: 1-10 of 128 123456...13Next

Sal's Heating and Cooling, Inc.

4.57 | 128 Verified Ratings See All Reviews

440-799-6446

11701 Royalton Road
North Royalton, OH 44133
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