Serenity Air, Inc.

4.86 | 82 Verified Ratings
Write a Review

Serenity Air, Inc.

4.86 | 82 Verified Ratings
Write a Review

253-255-5682

201 West Stewart Avenue
Puyallup, WA 98371
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Profile
Serenity Air, Inc.


Clean~Efficient~Comfort

Call Serenity Air, Inc., for an experienced HVAC Pro you can trust. We have built a solid reputation in the community for our outstanding attention to detail and superior customer service.

Achievements

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Quick Facts

Business Hours
Monday - Friday 7:00 am - 5:00 pm
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 2008
Memberships & Affiliations
  • Better Business Bureau
State Licensing
Trade: HVAC/R
License #: SERENAI920L6
Expiration: 08-26-2018
Screening
HomeAdvisor Screened. View Details

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Business Overview

How We Got Started

We started in this industry in 2001.

We describe our business as Family owned and operated

 
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Serenity Air, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 82
  Page 1 of 9
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5.0   |  
Review by in Buckley, WA
Project: Install a Central Air Conditioning System
Great customer service and installation team. Answered all of our questions and fully explained new product operations to us. New system far exceeds our old one.
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5.0   |  
Review by in Tacoma, WA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
After receiving bids from four contractors and narrowing down on the type of system, I began my research. I looked at product reputations from consumer testing sites and researched contractors by looking at multiple peer review sites like this one. Trane received very high ratings on their overall product quality and was near the top of ranked products. Looking at user reviews from multiple sites, Serenity Air almost always received 5 stars from all the customer reviews. I contacted Serenity Air and informed them they had my business. My installation was scheduled a couple of days later. They got electrical and mechanical permits required for the job, ordered the equipment and scheduled their installers. The day before the actual installation, I received a call letting me know the specific unit was not available. I immediately thought uh-oh, now what. That was not the case. Serenity Air told me they were going to substitute the next larger model at no additional price increase and they were still scheduled for the installation the next two days. The next day, the installers arrived on time and were very courteous and professional. They walked around my home getting to know what was needing to be accomplished and went to work. I would ask them questions and they never felt bothered to stop and answer those questions. As they were checking the clearance of the exhaust vent and my garage door, there was an incident that ended up breaking my garage door opener. That evening, they contacted the garage door company and had their repair person out the next morning repairing the opener. Again, I was impressed with their professionalism and getting any issue resolved to my satisfaction. At the end of each day, they thoroughly cleaned up and removed any trash. When the installation was complete and they performed a duct leak test showing how efficient the air flowed throughout the system. Again, this attention to detail impressed me. I would highly recommend Serenity Air for your HVAC needs. I will be calling upon them in the future to maintain this system for years to come.
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5.0   |  
Review by in Puyallup, WA
Always on time. Worked hard and efficient. System is working much better than older system. All employees were a pleasure to work with.
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5.0   |  
Review by in Puyallup, WA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Great company to work with, did an outstanding job on my replacement Furnace.
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5.0   |  
Review by in Puyallup, WA
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
Serenity Air was a pleasure to work with. Came home from work each day and couldn't tell they had even been in my house. Job was done ahead of scheduled time. Definitely recommend.
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5.0   |  
Review by in Edgewood, WA
Serenity Air installed a new electric heat pump and an electric furnace for me to replace my large old oil furnace. Shawn was came out to give us an estimate and was polite and pleasant. His price was very competitive compared to other contractors using the exact same equipment. I worked with his office staff to schedule the install and they were out there in relatively short time to do the work. The installers were also very polite and pleasant to work with. They had everything done in 2 days and definitely knew what they were talking about. They also left me house clean! The inspectors said they did a great job and there was no issues at all!
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4.5   |  
They were very professional and know their business and the proper way to install a system in any situation. My installation was very challenging. They addressed every issue that required a little modification on the installation with no mention of extra costs. They installed drop cloths on the hard wood floors to insure there was no damaged to floors when they installed both new Trane furnace and heat pump. The system worked properly as soon as they turn on the power. They are honest and I will recommend them to anyone that needs their service.
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5.0   |  
They were very professional and know their business and the proper way to install a system in any situation. My installation was very challenging. They addressed every issue that required a little modification on the installation with no mention of extra costs. They installed drop cloths on the hard wood floors to insure there was no damaged to floors when they installed both a new Trane furnace and heat pump. The system worked properly as soon as they turn on the power. They are honest and I will recommend them to anyone that needs their service.
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4.5   |  
Review by in Bonney Lake, WA
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
They stuck to the job until it was done. If it could go wrong, it did go wrong. For weeks in the cold and rain, they got the system working again. Definitely calling them back.
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5.0   |  
Review by in Tacoma, WA
Fantastic experience using Serenity Air. We had an a/c, furnace and air cleaner installed. Shawn and his crew are great. We received top quality products and installation from a wonderful bunch of people. I would recommend them to anyone.
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Showing 1-10 of 82
  Page 1 of 9

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  2. Verify Insurance
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  3. Verification of State Business Filings
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  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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  10. Identity Verification (Reverse Phone Lookup)
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