Stay Dry Basement Waterproofing, Inc.

4.64 | 82 Verified Ratings
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Stay Dry Basement Waterproofing, Inc.

4.64 | 82 Verified Ratings
Write a Review

517-327-3446

4600 North Grand River Avenue
Lansing, MI 48906
 
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Profile
Stay Dry Basement Waterproofing, Inc.


If we don't take care of the customer... somebody else will.

Stay Dry Basement Waterproofing is the answer to your waterproofing needs, with over 100 years of combined experience in basement waterproofing, foundation repair, crawl space solutions, and crack injections, call us today we can help! Please visit our website.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Detroit
  • Grand Rapids
  • Lansing
  • Flint
  • Saginaw
  • Kalamazoo
  • Ann Arbor
  • Warren
  • Battle Creek
  • Muskegon
  • Wyoming
  • Dearborn
  • Troy
  • Farmington
  • Southfield
  • Livonia
  • Sterling Heights
  • Pontiac
  • Waterford
  • Lake Orion
  • Ada
  • Novi
  • Utica
  • East Lansing
  • Grosse Pointe
  • Jackson
  • West Bloomfield
  • Rochester
  • Bloomfield Hills
  • Clarkston
  • Bay City
  • Royal Oak
  • Saint Clair Shores
  • Howell
  • Holland
  • Portage
  • Burton
  • Clinton Township
  • Mount Pleasant
  • Canton
  • Birmingham
  • Edwardsburg
  • Mount Clemens
  • Redford
  • Jenison
  • Milford
  • Dearborn Heights
  • Washington
  • Grandville
  • Coloma
  • White Lake
  • Lakeside
  • Somerset Center
  • River Rouge
  • Okemos
  • Garden City
  • Grand Blanc
  • Benton Harbor
  • Riverview
  • Belding
  • Auburn Hills
  • Commerce Township
  • Belleville
  • Oxford
  • Whitehall
  • New Baltimore
  • Berrien Springs
  • New Haven
  • Brighton
  • Rockford
  • Monroe
  • Highland
  • Northville
  • Macomb
  • Westland
  • Ypsilanti
  • Hamtramck
  • Lincoln Park
  • Oak Park
  • Hickory Corners
  • Adrian
  • Hudson
  • Paris
  • Allendale
  • Almont
  • Atlas
  • Eaton Rapids
  • Climax
  • Clayton
  • Pinckney
  • Eagle
  • Bedford
  • Burr Oak
  • Ray
  • Ida
  • Fulton
  • New Troy
  • Lakeland
  • Plymouth
  • Rosebush
  • See All >

Services Offered

Foundations
  • Waterproofing Foundation or Basement
  • Basement Drainage Channels Install
  • Basement Drainage Channels Repair
Waterproofing
  • Waterproofing Inspection

Areas of Expertise

  • Basement Waterproofing
  • Foundation Waterproofing
  • Basement Drainage Channels - Install & Repair
  • Crack Injection / Foundation Repair
  • Crawl Space Solutions

Quick Facts

Business Hours
(Please call to confirm)
  • Small Jobs Welcome
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2006
Memberships & Affiliations
  • Better Business Bureau , Michigan Association of Home Builders, National Association of Home Builders, Greater Lansing Association of Home Builders
State Licensing
Trade: Builder Individual License
License #: 2101157143
Expiration: 05-31-2020
Trade: Builder Company
License #: 2102190562
Expiration: 05-31-2020
Awards
  • Finalist for Better Business Bureau Integrity Award 2009
  • Angies's List Super Service Award 2012
  • Angies's List Super Service Award 2013
  • Best of HomeAdvisor 2014
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Volunteered waterproofing at local churches in the state

How We Got Started

I love working in Michigan, Ohio & Indiana because Expanded our service centers.

We describe our business as Family owned and operated

 

Photos
Stay Dry Basement Waterproofing, Inc.


My Work
4 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Stay Dry Basement Waterproofing, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 82
  Page 1 of 9
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4.0   |  
Review by in Grand Haven, MI
They completed the work in a professional and timely manner
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4.0   |  
Review by in Bay City, MI
The professional most qualified was sent on the recovery team. I state this because he had a different plan than what was stated on the contract. His years of experience on the job gave him insights that the original missed. However, I do have a dry basement, and even though it might have been done somewhat differently due to the high water table in my area, I remain dry for the first time ever. I appreciate all the effort of the original team, several of whom were new to the job. They explained that training was on site, and it was a flood situation in June. This was not an easy job, and much creativity was involved to secure a dry basement. I just looked at my first PUMP SPY online report: this is amazing and affords peace of mind. This was a learning experience for me!
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4.5   |  
Review by in Lathrup Village, MI
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4.0   |  
Review by in Caledonia, MI
The young man who did the work was professional, polite and seemed to know what he was doing.
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0.5   |  05-05-2017
Review by a homeowner in Lansing, MI
Hired in 2015. In April 2017, there was water in my basement. Had company come out and they tore my wall apart to tell me I needed a crack injection. Told me warranty did not cover this. I asked to speak with owner. Dave had a condescending attitude from the moment he picked up the phone. He claimed that I was one of those customers and I have given his staff the runaround and they have been at my beckon call. I asked him to fix the crack for free. I explained to him that the system put in because of Julius and Perry, was supposed to be the remedy for the crack leaking water. He told me there was no way that they could have known this system would fix the water coming in. That was the whole reason I had the company come to my house in the first place. I told him that I was explained to me, that the water would come in through the crack, travel down behind the grey material sticking up from my floor, and then run into the pipes and travel to my sump pump. He told me I had no documentation or proof that this was said that I said what the system would do. I told him that was the whole reason I had StayDry come out, to diagnose my water issue and fix it. I told him he misdiagnosed it and should have mentioned the possibility of needing a crack injection in the first place. He told me he cannot see through walls so I asked him why they did not cut the drywall to find out what solution was best for me. He said they visit so many houses, what are they supposed to do, cut out everyones drywall? I said yes, maybe that would help get people solutions that worked. I could have saved around $6,500 and Im sure other people as well. I told him now they've torn my drywall off twice and it is still not fixed. He was very conscious to mention that he himself was not out there and my house and did not tell me anything. I told him I understood and that Julius and Perry were the ones. They knew my problem and told me this was the solution. I told him if they did not know this was the solution, they should have dug deeper into the problem to find out a solution. He told me I was being threatening and yelling at him, even though I was in my office cubicle the entire time and would never raise my voice or yell at work. He told me that he wasnt going to let me slap him around over the phone anymore and next time we talk it needs to be face to face. I would have to come to the office. He told me he had a 1pm appointment. I asked him when his next appt was. He told me to go ahead and sue him and that I can cry because he does not care. I told him I know he does not care. He then said he gets 1,000s of these calls so I asked, thousands? Because you have 1,000s of complaints? He then hung up on me. I found out they never pulled a permit to perform the work in 2015. A week after Dave hung up on me, with no further communication, on 4/21/17, I received a call from Tony. He stated that the owner had given him permission to fill the crack for free. When I asked if there was going to be a warranty, he told me there would be a written agreement. He told me he would follow up with information about a warranty. He then told me someone else would call me to schedule a date and time. I never received a call back from Tony about the warranty. A few hours later, John called me to set up an appointment. We scheduled it for May 3. He told me that there was going to be a release/waiver to sign. I said that must be what Tony meant by written agreement. I asked if it was possible, Id like to see this document before. On May 2, a phone call from John confirming the appt for May 3. I asked about not receiving a copy of the written agreement/release/waiver and he chuckled. He said he saw a special instruction note on my file and that the worker would handle that the next day. StayDry did not show up and no communication has been had since.
Response by Stay Dry Basement Waterproofing, Inc.: StayDry seeks to provide the highest quality services at the best prices available in the market. Im sorry that your expectations were not realized on your project even though we performed the services as specified. Nevertheless, we contacted you and provided you an evaluation of your present concerns and even offered to provide you free additional services with respect to the crack in your foundation. We would like the opportunity to continue to work with you in resolving any issues you may still have. I would like to call you and discuss this with you in greater detail. Client satisfaction with the work performed is of utmost concern to us.

2 of 2 users found this review helpful.

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4.0   |  
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5.0   |  
Review by in Westland, MI
Felt the people were honest and friendly and they did a good job.
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5.0   |  
Review by in Saint Joseph, MI
Extremely professional. Arrived on time, did a great job, and left no mess after a very messy job.
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4.0   |  
Review by in Berkley, MI
Honest, up front with an economical solution
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4.5   |  
The jobsite foreman was terrific. Made me feel comfortable by explaining everything and has his crew clean up the mess.
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Showing 1-10 of 82
  Page 1 of 9

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