The Carpet Guys, LLC

4.57 | 27 Verified Ratings
Write a Review

The Carpet Guys, LLC

4.57 | 27 Verified Ratings
Write a Review

248-509-5623

977 East 14 Mile Road
Troy, MI 48083
 
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Profile
The Carpet Guys, LLC


High Quality Carpeting and Flooring at Affordable Prices

The Carpet Guys is a family-owned, shop-at-home flooring retailer located in Troy, Michigan, with an A+ rating from the Better Business Bureau. In addition to winning multiple Super Service Awards from Angie's List users, The Carpet Guys hold the distinction of being a six-time winner of The Macomb Daily's Readers Choice award for Best Carpet and Flooring Store, and winning the Best Boutique Flooring Retailer award from WDIVs (Channel 4) viewers. The Carpet Guys specialize in the sales and installation of carpet, vinyl, laminate, and hardwood flooring. We offer convenient day and evening appointment times seven days a week, and provide our customers with lifetime installation warranties, furniture-moving services, and upgraded premium padding at no additional cost.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Ann Arbor
  • Warren
  • Detroit
  • Southfield
  • Troy
  • Dearborn
  • Farmington
  • Sterling Heights
  • Livonia
  • Waterford
  • Lake Orion
  • Rochester
  • Novi
  • West Bloomfield
  • Utica
  • Bloomfield Hills
  • Saint Clair Shores
  • Flint
  • Royal Oak
  • Clarkston
  • Howell
  • Clinton Township
  • Burton
  • Westland
  • Auburn Hills
  • New Baltimore
  • Grand Blanc
  • Garden City
  • White Lake
  • Washington
  • Ypsilanti
  • Birmingham
  • Grosse Pointe
  • New Haven
  • Dearborn Heights
  • Milford
  • Brighton
  • Redford
  • Mount Clemens
  • Highland
  • Northville
  • Macomb
  • Walled Lake
  • Canton
  • Oxford
  • Belleville
  • Commerce Township
  • Riverview
  • Lincoln Park
  • Oak Park
  • Pinckney
  • Ray
  • Plymouth
  • Whitmore Lake
  • Harper Woods
  • Huntington Woods
  • Armada
  • Drayton Plains
  • Davisburg
  • Southgate
  • Berkley
  • Saline
  • Clawson
  • Center Line
  • Wayne
  • Gregory
  • Chelsea
  • Taylor
  • Ortonville
  • Melvindale
  • Flat Rock
  • Allen Park
  • Madison Heights
  • Fraser
  • Trenton
  • Leonard
  • Franklin
  • Union Lake
  • Eastpointe
  • South Lyon
  • Holly
  • Rockwood
  • New Hudson
  • Keego Harbor
  • Hazel Park
  • Roseville
  • Wixom
  • Richmond
  • Harrison Township
  • Ferndale
  • Pleasant Ridge
  • Romulus
  • Grosse Ile
  • Dexter
  • Romeo
  • New Boston
  • Lakeville
  • Swartz Creek
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet Install-Materials Not Provided by the Customer
  • Laminate & Hardwood Flooring
  • Carpet Sales and Installation

Product Brands Used

  • Anderson Hardwood Floors
  • Armstrong
  • Mannington Mills, Inc.
  • Mohawk
  • Mohawk
  • Pergo
  • Shaw Industries Group, Inc.
  • Stainmaster
  • Stainmaster
  • Dream Weaver
  • Vision
  • See All >

Quick Facts

Business Hours
Monday - Friday 8:00 am - 10:00 pm
Saturday - Sunday 10:00 am - 8:00 pm
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Warranty Description: Lifetime Installation Warranty

Credentials

In Business Since: 2010
Memberships & Affiliations
  • Certified Flooring Installers
  • Flooring Installation Association of North America (FIANA)
  • International Certified Floorcovering Installers Association (CFI)
  • Accredited A+ Rating with The Better Business Bureau
  • BBB
Green Certifications
  • Eco-Friendly. American Made Products. Made of recycled materials
Awards
  • Accredited A+ Rating with The Better Business Bureau
  • Angie's List Super Service Award 2011 - 2015
  • Readers Choice Award - Best Flooring and Carpet retailer 2011- 2016 Macomb Daily
  • Best of Metro Detroit - Best Carpet and Flooring Dealer
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Macomb Chamber of Commerce

Macomb Sheriff Marine Safety Division Sponsor

Downtown Development Authority event sponsor Mount Clemens, MI

Chaldean American Chamber of Commerce

Salvation Army

How We Got Started

I chose to work in this industry because It's fun and I love what I do so I never feel like I am ever really working. .

I love working in Metro Detroit Area (pref. Macomb County MI) because I love colors and helping people brighten up their homes.

We started in this industry in 2009.

We describe our business as Rooted in the community

Why Michigan?

I have worked for the biggest names in the industry in several different states but Michigan is where I call home & I support our local community!

 

Photos
The Carpet Guys, LLC


My Work
2 Projects
Save 55% on the cost of carpet installation when you purchase carpet and padding from The Carpet Guys Online. Get your Home Adviser discount TODAY! Save 55%
Save $375 on Carpet, padding, and installation. ALSO get FREE UPGRADE to premium 8lb padding and we even move your furniture at no additional charge. Save $375
Free Offer! Get Upgraded 8# padding free when you buy new carpet & Installation from The Carpet Guys as well as a free in home consultation with one of our design experts. Free Offer!
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
The Carpet Guys, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 27
  Page 1 of 3
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in Holly, MI
Project: Install Carpeting
Everyone from The Carpet Guys that we interacted with was professional, knowledgeable, and polite.
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4.5   |  
Review by in White Lake, MI
Great experience with the Carpet Guys. The salesman did not use high pressure tactics. The installation guys showed up on time, worked their butts off, and did a fantastic job! I will use them again!
Was this review helpful?  
4.0   |  
Review by in Shelby Township, MI
Project: Install Carpeting
My installer Fernando was OUTSTANDING!
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4.5   |  
Review by in Livonia, MI
Project: Install Carpeting
The carpet installers were on time and did a great job
Response by The Carpet Guys, LLC: Thank you for your rating, Paul. It's great that you were able to rate 'The Carpet Guys' a 5 STAR in Quality and Customer Service.
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5.0   |  
Review by in Oxford, MI
The Carpet Guys do great work and are very efficient. The laminate flooring and carpet that we just put into our new home look spectacular. We have had the laminate flooring on now for almost a month and our crazy 140lb dog can't even scratch it. I am so impressed not only with the floor itself but with this company for their attention to detail and care put into our job.
Response by The Carpet Guys, LLC: Thank you for your kind words of encouragement and overall happy-meter on your project. Please throw your 140lb dog a bone, if t hits the floor, no worries - you're in great hands...LT
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5.0   |  
Review by in Grosse Pointe, MI
I had a very hard complicated job, they managed to deal with a hard job and a difficult person (me) to boot. Joe took care of everything and they all did a great job. I would not hesitate to call them for any flooring needs, due to their honesty and integrity. seriously, hey will get you taken care of.
Response by The Carpet Guys, LLC: Colleen thank you for your kind review. You were NOT a difficult person, you have a finished product in mind and thanks to your due diligence, you called the right guys, 'The Carpet Guys'...thanks again. LT
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3.5   |  
Review by in Milford, MI
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
Do your research on the products your buying
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4.0   |  
Review by in Westland, MI
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
I had a problem of the installation in my step well. The installer came back and corrected the area,however the same area is shas returned. i will live with tepid as I hate to have him come back again but that is my rating in one of the survey and why I will not recommend their service to others
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4.5   |  
Review by in Ypsilanti, MI
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
I am very pleased with this project. The space that was renovated was the kitchen, eating area, landing to basement, closet, and front hall. The pro and his assistant took one day and a half to complete. He also removed the previous linoleum. Cleanup was complete.
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4.0   |  
Review by in Macomb, MI
Project: Install Carpeting
Had complete condo carpeted and linoleum. Took 1 week to do but worked only 3 and 1/2 days.
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Showing 1-10 of 27
  Page 1 of 3

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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