The Carpet Guys, LLC

4.47 | 46 Verified Ratings
Write a Review

The Carpet Guys, LLC

4.47 | 46 Verified Ratings
Write a Review


977 East 14 Mile Road
Troy, MI 48083
Your use of our services is governed by our Terms & Conditions

The Carpet Guys, LLC

High Quality Carpeting and Flooring at Affordable Prices

The Carpet Guys is a family-owned, shop-at-home flooring retailer located in Troy, Michigan, with an A+ rating from the Better Business Bureau. In addition to winning multiple Super Service Awards from Angie's List users, The Carpet Guys hold the distinction of being a six-time winner of The Macomb Daily's Readers Choice award for Best Carpet and Flooring Store, and winning the Best Boutique Flooring Retailer award from WDIVs (Channel 4) viewers. The Carpet Guys specialize in the sales and installation of carpet, vinyl, laminate, and hardwood flooring. We offer convenient day and evening appointment times seven days a week, and provide our customers with lifetime installation warranties, furniture-moving services, and upgraded premium padding at no additional cost.


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Service Area

  • Ann Arbor
  • Warren
  • Detroit
  • Southfield
  • Troy
  • Dearborn
  • Farmington
  • Sterling Heights
  • Livonia
  • Waterford
  • Lake Orion
  • Rochester
  • Novi
  • West Bloomfield
  • Utica
  • Bloomfield Hills
  • Saint Clair Shores
  • Flint
  • Royal Oak
  • Clarkston
  • Howell
  • Clinton Township
  • Burton
  • Canton
  • Auburn Hills
  • New Baltimore
  • Grand Blanc
  • Garden City
  • White Lake
  • Washington
  • Westland
  • Ypsilanti
  • Grosse Pointe
  • New Haven
  • Dearborn Heights
  • Milford
  • Brighton
  • Redford
  • Mount Clemens
  • Highland
  • Northville
  • Macomb
  • Birmingham
  • Oxford
  • Belleville
  • Commerce Township
  • Riverview
  • Lincoln Park
  • Oak Park
  • Pinckney
  • Ray
  • Plymouth
  • Whitmore Lake
  • Harper Woods
  • Huntington Woods
  • Armada
  • Drayton Plains
  • Davisburg
  • Southgate
  • Berkley
  • Saline
  • Clawson
  • Center Line
  • Wayne
  • Gregory
  • Chelsea
  • Taylor
  • Ortonville
  • Melvindale
  • Flat Rock
  • Allen Park
  • Madison Heights
  • Fraser
  • Trenton
  • Leonard
  • Franklin
  • Union Lake
  • Eastpointe
  • South Lyon
  • Holly
  • Rockwood
  • New Hudson
  • Keego Harbor
  • Hazel Park
  • Roseville
  • Wixom
  • Richmond
  • Harrison Township
  • Ferndale
  • Pleasant Ridge
  • Romulus
  • Grosse Ile
  • Dexter
  • Romeo
  • New Boston
  • Walled Lake
  • Lakeville
  • Swartz Creek
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet Install-Materials Not Provided by the Customer
  • Laminate & Hardwood Flooring
  • Carpet Sales and Installation

Product Brands Used

  • Anderson Hardwood Floors
  • Armstrong
  • Mannington Mills, Inc.
  • Mohawk
  • Mohawk
  • Shaw Industries Group, Inc.
  • Stainmaster
  • Stainmaster
  • Dream Weaver
  • Vision
  • See All >

Quick Facts

Business Hours
Monday - Friday 7:00 am - 10:00 pm
Saturday - Sunday 8:00 am - 9:00 pm
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted
  • Warranty Description: Lifetime Installation Warranty


In Business Since: 2010
Memberships & Affiliations
  • Certified Flooring Installers
  • Flooring Installation Association of North America (FIANA)
  • International Certified Floorcovering Installers Association (CFI)
  • Accredited A+ Rating with The Better Business Bureau
  • BBB
Green Certifications
  • Eco-Friendly. American Made Products. Made of recycled materials
  • Accredited A+ Rating with The Better Business Bureau
  • Angie's List Super Service Award 2011 - 2015
  • Readers Choice Award - Best Flooring and Carpet retailer 2011- 2016 Macomb Daily
  • Best of Metro Detroit - Best Carpet and Flooring Dealer
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Macomb Chamber of Commerce

Macomb Sheriff Marine Safety Division Sponsor

Downtown Development Authority event sponsor Mount Clemens, MI

Chaldean American Chamber of Commerce

Salvation Army

How We Got Started

I chose to work in this industry because It's fun and I love what I do so I never feel like I am ever really working. .

I love working in Metro Detroit Area (pref. Macomb County MI) because I love colors and helping people brighten up their homes.

We started in this industry in 2009.

We describe our business as Rooted in the community

Why Michigan?

I have worked for the biggest names in the industry in several different states but Michigan is where I call home & I support our local community!


The Carpet Guys, LLC

My Work
2 Projects
Save 55% on the cost of carpet installation when you purchase carpet and padding from The Carpet Guys Online. Get your Home Adviser discount TODAY! Save 55%
Save $375 on Carpet, padding, and installation. ALSO get FREE UPGRADE to premium 8lb padding and we even move your furniture at no additional charge. Save $375
Free Offer! Get Upgraded 8# padding free when you buy new carpet & Installation from The Carpet Guys as well as a free in home consultation with one of our design experts. Free Offer!
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Ratings & Reviews
The Carpet Guys, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 46
  Page 1 of 5
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5.0   |  
Review by in Warren, MI
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
Great job, sales staff very knowledgeable and polite, job was done in a timely manner and it looks great will use a again, highly recommend
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5.0   |  
Review by in Clarkston, MI
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
Was this review helpful?  
4.0   |  
Review by in Brighton, MI
Project: Install Carpeting
They did a good job. We are very happy with our carpet.
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5.0   |  
Review by in Warren, MI
Project: Install Carpeting
Len was our carpet guy & the absolute best. Highly recommended
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3.0   |  
Review by in Auburn Hills, MI
Too pushy to get a sale in my home. Carpet shown wasn't as nice as other carpet I had shopped around for. In the end, they were flexible with changes we made to our order.
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1.0   |  
Review by in Livonia, MI
We had Carpet guys out for a quote and were told that the carpet we were purchasing was the same thickness as our old carpet (which was Karastan). When they were installing it, we notice it was NOT the same thickness as the old carpet and now there is a noticeable line from the old paint color on the baseboards throughout the whole upstairs. We call the main office and were told to let it "bloom out", o.k. carpet does not bloom out but we waited the two weeks, called back and were told that the sales guy had to come back to verify the correct carpet was installed before they could take any other steps. The sales guy came out and verified it was the correct carpet and says that this happens a lot and it was his "bad" for not letting us know. He said there was nothing he could do for us. He took a sample of our old carpet and was to talk to the service rep and they would get back with us. It now has been over 2 weeks since he came out. I called today to speak with the rep and he was unavailable and not has returned my call and it has been over 4 hours. This is not the highly satisfied customer service we were told about. I would not recommend them.

3 of 3 users found this review helpful.

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4.0   |  
Review by in Novi, MI
Project: Install Carpeting
A little too much pressure to make the sale immediately.....dial it down a little please! But in the end, they were flexible with us on some changes after the order.

2 of 2 users found this review helpful.

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5.0   |  
Review by in Dearborn Heights, MI
Project: Install Carpeting
Fast,friendly and affordable, and overall great company
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4.5   |  
Review by in Romulus, MI
Project: Install Carpeting
We had our whole condo except for one bedroom re-carpeted. Salesman was very helpful in selecting really nice carpet that fit our budget. Installers were very pleasant and professional. Great experience all around.
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4.5   |  
Review by in Ypsilanti, MI
Project: Install Carpeting
The management has some poor policies regarding payment. They want full payment before the work is finished. I think they should collect the final payment after the work is finished and not before.

2 of 2 users found this review helpful.

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Showing 1-10 of 46
  Page 1 of 5

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