The Cleaning Authority

4.42 | 18 Verified Ratings
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The Cleaning Authority

4.42 | 18 Verified Ratings
Write a Review

505-344-9889

2815 Broadbent Pkwy. N.E., Suite C
Albuquerque, NM 87107
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Profile
The Cleaning Authority


When we do your house cleaning, you get the perfect combination of professional quality and personal service. Over the past 20 years, The Cleaning Authority has developed an extremely effective cleaning program. Yet each office is locally-owned, so you can also depend on our responsiveness, accountability and personal attention. We're very thorough. What makes our program so special? One of the main reasons is our Package Plan Rotation System. It's a proven program that lays out exactly what our cleaners will do on each clean, so you'll know what to expect in every room in your home. We guarantee your satisfaction. Our cleaning program is so thorough; we don't just say you'll be happy, we guarantee it: If you're ever unhappy with any area we've cleaned, we'll return the next day and re-clean it to your satisfaction at no charge. We're affordable. We work hard to offer you the highest level of cleaning service at the best possible price. It's this combination of price and value that helped us build a great reputation - locally, nationally and international.

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Quick Facts

Business Hours
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Credentials

In Business Since: 2003
Screening
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Ratings & Reviews
The Cleaning Authority

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 18
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5.0   |  
Review by in Albuquerque, NM
The crew did a good job although they didnt clean underneath furniture very well and missed some "sticky" areas. Good price, nice girls. Hard workers.
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5.0   |  
Review by in Rio Rancho, NM
The Cleaning Authority has been cleaning my home for several months now. I am absolutely pleased with their work. They do a thorough job with a high level of detail. They are dependable, timely, and efficient. The teams are always friendly and eager to please.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Albuquerque, NM
The Cleaning Authority, did a fantastic job all areas of cleaning . they were all very professional ,neat , and thorough . Lois R. Los Ranchos
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2.0   |  
Review by in Albuquerque, NM
In the estimate I was promised a certain price that would be less if they took less time. I wanted a detailed cleaning of 2 baths and a kitchen. The toilet in one was very dirty. I was promised they could get stain out. They got 1/2 the stain and left the rest. They started cleaning my shower door and floor but never finished. I was promised a clean for 2.75 hours but they left at exactly one o'clock. I guess it was lunch time. In kitchen floor was still dirty and top slat on blinds was missed and had obvious dust. Not a single lady that came to clean could speak english making it very difficult to communicate that I was over charged.
Response by The Cleaning Authority: After a friendly conversation with the customer she realized that she was not over charged and had in fact received 4.25 hours of cleaning, even though we only charged her for 2.75 hours. The customer stated that the team did a great job overall. We did miss dusting the top slat of one blind and recleaned it. The shower door and toilet required more time than estimated due to their condition; we recleaned these as well. That's our guarantee, "Your satisfaction is very important to us. If you are ever unhappy with any area we�ve cleaned, we�ll return the next day and reclean the area to your satisfaction." --John Schleicher, Franchisee

3 of 3 users found this review helpful.

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5.0   |  
Review by in Albuquerque, NM
very professional and a great rate! cleaning was excellent.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Albuquerque, NM
They arrived on time,did a through job and listened to my instructions on particular items .

1 of 1 users found this review helpful.

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4.0   |  
Review by in Albuquerque, NM
Actually, I had the place clean before they arrived. There was some confusion about the package I was ordering. I had to clean the washer and dryer myself.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Albuquerque, NM
Awsome

1 of 1 users found this review helpful.

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4.0   |  
Review by in Albuquerque, NM
They forgot to clean some things that we asked them to (they didn't vacuum the couches as requested), but what they did clean looked great.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Albuquerque, NM
The consultation was very professional. The cleaners were prompt. Good Service
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Showing 1-10 of 18
  Page 1 of 2

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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