The Plumbing & Drain Company, Inc.

3.65 | 41 Verified Ratings

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757-821-7287

1515 Forest Cove Drive
Chesapeake, VA 23323

Your use of our services is governed by our Terms & Conditions

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The Plumbing & Drain Company, Inc.

"If water flows to it or through it , we do it "

Call us for a FREE quote today!!Here at The Plumbing & Drain Company, Inc., our commitment to quality is evident from the beginning to the completion of your project. We take great pride in customer satisfaction and doing the job right, the first time. Please call today for any and all of your plumbing needs.

Services Offered

Plumbing

Septic Tanks & Wells

Service Area

Norfolk
Virginia Beach
Chesapeake
Portsmouth
Suffolk

Areas of Expertise

Water Heater - Install or Replace
Faucets, Fixtures and Pipes - Repair or Replace
Sewer Main - Install, Replace or Repair
Sump Pump - Repair or Replace
Basement Drainage Channels - Install

Product Brands Used

American Standard
Bradford White
Briggs
Delta
Jacuzzi
Kohler
Moen
Rheem
Sterling
TOTO
Wolverine Brass, Inc.
State , Goulds pumps
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Quick Facts

Business Hours

Monday - Friday 8:00 am - 5:00 pm
(Please call to confirm)

Warranty Offered
Credit Cards Accepted
Small Jobs Welcome
Free Estimates

Credentials

In Business Since: 2010

Memberships & Affiliations

We are proud members of the( BBB) Better Business Burea

State Licensing

Trade: Class B Contractor

License #: 2705137240

Expiration: 10-31-2014

Trade: Plumbing

License #: 2705137240

Expiration: 10-31-2014

Trade: Master Plumber

License #: 2710036133

Expiration: 01-31-2014

Trade: Master Gas Fitter

License #: 2710036133

Expiration: 01-31-2014

Trade: Gas Fitting Contracting (GFC)

License #: 2705137240

Expiration: 10-31-2014

Green Certifications

EnergyStar.gov - Home Performance with energy Star

Awards

none at this time , we a a family owned & operated company

About Us

Community Involvement

we support our local FOP

How We Got Started

I chose to work in this industry because my father got me started when i was just a boy , i have been doing this for 35years now.

I love working in the hampton roads area !!!! because Reason You Enjoy Working There.

We started in this industry in 2010.

We describe our business as Family owned and operated

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The Plumbing & Drain Company, Inc.

sample of fixtures we have installed

5 photos | we install anyplumbing fixyures , call us today for a FREE quote

project

1 photo | Members of the BBB

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Ratings & Reviews

Ratings & Reviews

The Plumbing & Drain Company, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

5.0 | 05-13-2013

Review by a homeowner in Virginia Beach, VA
Project: Install, Repair or Replace Plumbing or Fixtures

Prompt response to web inquiry. Did what had to be done and provided insight into the product and installation of the faucet.

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0.83 | 05-08-2013

Review by a homeowner in Chesapeake, VA
Project: Repair or Service a Well Pump

we had an appointment, they called 15 minutes past the appointment time and told me it would be another 3 hours. Then the rescheduled appointment, they missed as well and if I didn't call, they might not have even let me know they weren't coming. they charged me $295.00 for a repair that still didn't stop the leak and told me for another $750.00 they would replace the pump if I wanted to fix it right. I had another company come out and do the repair for a total of $185.00 and my pump did not have to be changed. This was a complete disaster to use this company, I would stay very far away from them in the future....there are better reputable

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5.0 | 04-18-2013

Review by Wendi D. in Chesapeake, VA
Project: Repair or Service a Water Heater

Our water heater went through the domino effect and the plumbers had to come to our house 3 times. Not their fault, stuff happens and it kept happening to our water. BUT, they kept coming back until all issues were addressed. I'm so happy we have hot water again, I'll use them again in the future. I'd say I got more for my money then expected. They want their customers happy and they work to keep you happy.

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0.5 | 04-08-2013

Review by Allen M. in Chesapeake, VA
Project: Clear a Clogged or Slow Drain

A lot of money for a hole.

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4.33 | 03-27-2013

Review by a homeowner in Chesapeake, VA
Project: Install, Repair or Replace Plumbing or Fixtures

Friendly, quick service- will use again

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5.0 | 03-08-2013

Review by James S. in Suffolk, VA
Project: Repair or Service a Water Heater

Turns out, it was a pilot light blown out due to high wind night before creating back-pressure in the hotwater heater exhaust chimney. A bet a lot of firms would have recognized this, but got me to replace the entire water heater because it was faulty. The repairmen instead took the time, instead to show me how to re-light the piliot light if it shoulc happen again. He even said he would pro-rate the service call fee if the hot-water heater gave out in the next thirty days, and a discount if it gave out in next year. My heater is well past its useful expected life, so this support is very much appreciated.

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3.5 | 03-03-2013

Review by Charlie T. in Portsmouth, VA
Project: Install, Repair or Replace Plumbing or Fixtures

Customer service was good. They fitted me into a reportedly busy saturday schedule the next day after I received a new replacement kitchen faucet from the manufacturer..Quality of work was also good but the installation was newly done and so simple, I would prefer to wait on the products future operations.before making any other judgements or referrals. The Charge was $145 for about a half hour or so actual work

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5.0 | 03-01-2013

Review by Charles N. in Virginia Beach, VA
Project: Install, Repair or Replace Plumbing or Fixtures

They showed up on time, performed the work in a timely professional manner. We had a shower faucet inside a tiled wall that had no access from the other side. They were able to replace the faucet without any damage to the existing shower.

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4.17 | 12-20-2012

Review by Casey D. in Portsmouth, VA
Project: Clear a Clogged or Slow Drain

I was thoroughly impressed with The Plumbing & Drain company and how they fit me into their schedule coming early on a Friday morning because their schedule was jam packed. They completed all the jobs I had (to unclog a toilet, check another toilet, and check the 2 sinks in the master bathroom) in less than 45 minutes. However, they charged $410 for 40 minutes worth of work with a fuel charge included to travel to my house. I understand a the concept of a fuel charge, but have never seen that before. Very respectful, very timely, just seemed kind of expensive.

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3.0 | 12-08-2012

Review by Lawrence M. in Virginia Beach, VA
Project: Clear a Clogged or Slow Drain

While this company responded first and resolved my problem which was just a clogged drain, they were in my house for less than 35 minutes by the clock and charged me $297.50 for using a hand held pump to unclog my drain. In the process they left my kitchen a mess with water on the ceiling, floor and most of the countertops. When challenged about the cost the owner or head foreman went outside and left the apprentice to write out the receipt. Again, problem was resolved but I could have bought a new sink and faucet set for the price of this service. Do not hire this comp;any if your looking for a fair hourly cost for the service.

Response by The Plumbing & Drain Company, Inc.: When the techs arrived to do the job , first they go in to assess the problem , the two sinks were full of water , we had to bail the water out to start the process of clearing the drain.The customer was given a price to unclog the sink. Our normal rate was $185.00 at time & 1/2 it comes $277.50 plus the $20.00 fuel charge , if the customer did not want the job done he should have told us at that time . As far as leaving a mess , you would have had to actually see the job to understand , our techs did clean before they left as we do on any job.

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