The Pool & Spa Medic

4.6 | 56 Verified Ratings

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503-820-0681

805 West Main Street
Molalla, OR 97038

Your use of our services is governed by our Terms & Conditions

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Ratings & Reviews

Profile

The Pool & Spa Medic

Our Service is a Promise - Chief Phyxitian on Duty

The Pool & Spa Medic Serving the swimming pool and hot tub industry since 1984, and most proudly - the greater Portland metro and surrounding areas for over 21 years! Is your hot tub or swimming pool sick? Does it need some repair? The Pool & Spa Medic has the proper prescription for you. We repair any brand of spa, from the major national brand to the economy value lines. Swimming pools with any brand of support equipment that need repair (pumps, filters, heaters and auto pool cleaners) are repaired by a qualified, knowledgeable and most assuredly, a friendly technician to provide you what you are looking for and service and a smile, but also experience, knowledge and know how! We consistently attend repair seminars and hands on workshops to always be "In The Know" of new trends and technology of the manufacturers equipment and how they work. The more we know the better we serve you! We diligently strive to be true to our motto: "Our Service is a Promise.

Services Offered

Swimming Pools

Clean & Maintain Swimming Pool

Service Area

Portland
Beaverton
Lake Oswego
Banks
Hillsboro
Gladstone
Oregon City
Wilsonville
Boring
Canby
Gresham
Manning
Molalla
Newberg
Rainier
Welches
Estacada
Fairview
Government Camp
Tualatin
Vernonia
Woodburn
Lafayette
Scappoose
Troutdale
Brightwood
Marylhurst
Beavercreek
Bridal Veil
Eagle Creek
Gales Creek
McMinnville
Forest Grove
North Plains
Rhododendron
Corbett
Timber
Mulino
Dundee
Dayton
Colton
Buxton
Aurora
Sandy
Salem
Amity
Sherwood
See All >

Areas of Expertise

Swimming Pool - Clean and Maintain
Swimming Pool - Opening & Closing Service
Swimming Pool Heaters - Repair or Service
Hot Tub or Spa - Repair or Service
Sauna - Repair

Product Brands Used

Hayward
Intermatic
Jandy
Pentair
Raypack
Sta-Rite
Cover Pools, Polaris, Century Gould, A O Smith, Intex
Balboa, Gecko, WaterWay, HydroQuip, DelOzone, GLB, SeaKlear

Quick Facts

Business Hours

Monday - Friday 9:00 am - 6:00 pm
Saturday - Sunday 10:00 am - 4:00 pm
(Please call to confirm)

Warranty Offered
Credit Cards Accepted
Free Estimates
Bilingual
Trip Charge

Credentials

In Business Since: 1997

Memberships & Affiliations

Sundance Spas & Jacuzzi Premium Spas - Authorized Factory Service Center
Oregon State Contractor

State Licensing

Trade: RGC - Residential General Contractor

License #: 121104

Expiration: 08-10-2013

Awards

Gold Club Award - Vanson HaloSource Inc/Sea-Klear
The coveted: GREEN BERET award - Outstanding Technical Service/Sundance Spas; For : Exceptional Field Performance Superior Customer Service Skills, and Outstanding Technical Acievements
Technical Ability Award - Sundance Spas - Two (2) seperate years

About Us

How We Got Started

I chose to work in this industry because Enjoy the outdoors and meeting new people..

We started in this industry in 1984.

We describe our business as Family owned and operated

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Ratings & Reviews

Ratings & Reviews

The Pool & Spa Medic

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

5.0 | 05-15-2013

Review by Kate J. in Portland, OR
Project: Repair or Service a Hot Tub or Spa

Office is very responsive and helpful. Mike gives good advice and does excellent work. We are going ahead with ordering a new cover from them because they deliver, install and take away the old cover for a very good price. We haven't decided yet, but are also tempted to sign up for regular maintenance of our hot tub with Pool & Spa Medic.

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4.83 | 05-14-2013

Review by Michael M. in Portland, OR
Project: Repair or Service a Hot Tub or Spa

Good communication prior to arrival to repair our hot tub. Arrived on time, very competent and thorough. Knows what he's doing, explains as he works. Provided useful information about tub maintenance, future possible repairs. Got our heater working, all in less than an hour. Had to drive a while to reach our cabin, so travel included in the price. We'd definitely use them again.

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5.0 | 03-13-2013

Review by Beth K. in Portland, OR
Project: Repair or Service a Hot Tub or Spa

These guys know their stuff! I had an excellent experience!

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5.0 | 02-08-2013

Review by Dan S. in Hillsboro, OR
Project: Repair or Service a Hot Tub or Spa

Did a wonderful job, was able to fix the issue quickly.

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0.5 | 01-22-2013

Review by Steve G. in Newberg, OR
Project: Repair or Service a Hot Tub or Spa

I called for someone to come out because the heater was not working on my hot tub. the technician said there is no problem with the heater, but there was a leak. The heater failed the next day, and because no one answered on monday, I called someone else. The new company was able to find and diagnose the heater problem. I was billed for more than the minimum service call rate, even though no problem was found. I asked them to work with me on the bill, and they refused, stating that that is how long the technician was there, and that is what I owe. Very poor customer service.

Response by The Pool & Spa Medic: Why the above rating? We arrived as scheduled & within the time frame. We also called customer prior to the visit per request. Upon arrival spa had a tripped breaker. We reset, spa came on & with further diagnostics & use of meters, Confirmed that all was operational & Heating. There was a leak right above the control box & getting the box wet & working its way into it. This will trip the breaker! No other problems existed at this diagnostic. Spa worked entire time. An add'l unit of labor was billed for. Covered box with plastic to eliminate moisture from entering. You can't fix if problem not evident. Monday closed due to holiday

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4.67 | 10-16-2012

Review by Karen R. in Clackamas, OR
Project: Repair or Service a Hot Tub or Spa

The initial response time and service were excellent, but the follow-up left something to be desired. I was not contacted by the home office as I was told I would be, and I had to make repeated calls before learning that the needed part was on order. The technician who came and did the work was very professional and completed the work in the time he set.

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4.83 | 08-30-2012

Review by Oliver G. in Portland, OR
Project: Repair or Service a Hot Tub or Spa

My technician is very knowledgeable and told me about services and products i was unaware of. he worked efficiently and effectively. i look forward to working with spa medic again

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4.17 | 08-25-2012

Review by a homeowner in Lake Oswego, OR
Project: Repair or Service a Hot Tub or Spa

The repairman came and fixed the leak while I was out o town. Everything works!

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5.0 | 08-20-2012

Review by Christine B. in Mcminnville, OR
Project: Repair or Service a Hot Tub or Spa

Mike was very good at explaining how the components work and why they aren't working now in our case. He also gave us option A. The best remedy but a little more costly, and option B. A sufficient, affordable remedy to get us operational but not the best for long term use of our spa. We will be having him come back and do the work in coming months after a few paychecks down the road.

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4.33 | 08-05-2012

Review by Mark A. in Portland, OR
Project: Repair or Service a Hot Tub or Spa

He's a busy guy. You''ll have to wait for him to arrive. He is worth waiting for.

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