The Pool Guys

4.25 | 55 Verified Ratings
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650-628-4723

12361 Saratoga - Sunnyvale Road
Saratoga, CA 95070
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Profile
The Pool Guys


"Clearly a Difference..."

The Pool Guys take pride in our outstanding line of spa products and complete in-ground pool services. *****We are your in-ground pool maintenance specialists.******** You can rest assured that our products are the best on the market today, and we stand behind each product we sell. Our highly trained technicians are also readily available for all types of in-ground pool service and repairs. The Pool Guys provides over-the-counter sales of retail pool and spa supplies, weekly pool & spa service and maintenance, equipment repairs and new equipment installations, professional pool tile/stone cleaning, and equipment automation & relocations to the homeowners of the Saratoga, Los Gatos, Almaden, Cupertino and all the surrounding local communities. ****Sorry, We do not service Above Ground pools or vinyl liners***** We accept Visa, Mastercard and Discover!

Services Offered

Service Area

  • San Jose
  • Santa Clara
  • Mountain View
  • Sunnyvale
  • Los Gatos
  • Campbell
  • Los Altos
  • Saratoga
  • Cupertino
  • New Almaden
  • See All >

Areas of Expertise

  • Professional Weekly In-ground Pool & Spa Service
  • Pool & Spa Equipment Repairs, Automation, Installations & Relocations
  • Pool Chemicals and Maintenance Supplies
  • Professional Tile Cleaning / Ceramic Tile, Brick, Rock & Stone
  • Saratoga Spa / Luxury Portable Spa Sales - Please Visit our Showroom

Product Brands Used

  • STA-RITE, PENTAIR, POLARIS EQUIPMENT. OMNI POOL CHEMICALS, BAQUA-SPA, AND LEISURE TIME

Quick Facts

Business Hours
(Please call to confirm)

Credentials

In Business Since: 1990
Memberships & Affiliations
  • IPSSA since 1990, BBB since 1999
Insurance
Type: General Liability
Amount: $3,000,000
Expiration: 04-01-2014
Awards
  • Best Pool Service / Saratoga, CA
  • Pool - Enviromental Efforts / KRON 4 News

About Us

Community Involvement

Saratoga High School Athletic Programs

Stevens Creek Voluteer Fire Department

Muscular Distrophy Fundraiser / Los Gatos Brewing Co

Landmark Education Personal Development Programs

 

Ratings & Reviews
The Pool Guys

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

Showing: 1-10 of 55 1 | 2 | Next >

5.0   |  10-17-2011
Review by Nicole F. in San Jose, CA
Project: Clean or Maintain a Swimming Pool
The Pool Guys were fantastic....we just bought a new house that has a pool but had not idea how to work the equipment. At no cost, they came over and showed us how to work everything and gave us tips to keep the pool clean. We ended up hiring them to do our weekly maintenance and couldn't be happier, they are thorough and knowledgable......and always there to answer our questions.
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3.0   |  04-27-2011
Review by a homeowner in Saratoga, CA
Project: Repair or Service Swimming Pool or Accessories - In Ground
You had checked with them and said 125-150 dollars but they sent us a bill for 175. Later they agreed t0 150 after a lot of debate and raising my bp on phone. They misinstalled the cleaner and I had to take it in to them to be fixed. They should have not charged us for installing the cleaner and just charged us for installing the motor. But i do not want any more headaches.
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1.0   |  05-05-2009
I'm about 1 week away from calling an attorney and the better business bureau. It has been four months and Mike has not repaired the damaged coping that he removed to install the pool skimmer back in January.
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5.0   |  01-25-2009
Review by a homeowner in San Jose, CA
Project: Clean or Maintain a Swimming Pool
The gentelman was very professional and did a great job. Previous pool leaners have normally left some mess when they cleaned the filter, but this person left everything neat and clean.
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4.33   |  12-01-2008
The Pool Guide referred Mike from A To Z Pool & Spa Repair for the pool service. According to Mike's suggestion, the swimming pool was too old and the repair expense would be too high. We ended up demolishing the pool with $5,000. Mike did a good job in communication and services. So I also authorized him to build planting bed in the backyard after the swimming pool was removed, with the automatic springler system installed. The charge was another $4000 labor plus around $1200 marterial fee. I think the overall cost to remove a swimming pool and partially lay the infrastructure for my backyard is reasonable. The job was nicely done.
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4.83   |  07-22-2008
Mike came out, gave me good advice, and a good estimate. The guys came out a few days later to replace my pool pump and filter. They did a great job, took about 3 hours to complete the work. The bill was exactly what the estimate was. Great job!
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4.83   |  07-17-2008
Review by a homeowner in San Jose, CA
Project: Repair or Service a Hot Tub or Spa
Good work
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4.17   |  07-08-2008
Review by Rita M. in Los Altos, CA
Project: Repair or Service a Hot Tub or Spa
They failed to make out a work order for the service person, but after a couple more calls we did get the service done. Mark who did the repair was efficient, friendly and very knowledgable. I would give him 5 stars.
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3.5   |  06-23-2008
Review by a homeowner in San Jose, CA
Project: Repair or Service a Hot Tub or Spa
Friendly, polite, work done correctly.
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3.67   |  05-28-2008
Review by Greg F. in San Jose, CA
Project: Clean or Maintain a Swimming Pool
Did a great job at an reasonable price.
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Showing: 1-10 of 55 1 | 2 | Next >

The Pool Guys

4.25 | 55 Verified Ratings See All Reviews

650-628-4723

12361 Saratoga - Sunnyvale Road
Saratoga, CA 95070
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