Thermo Direct, Inc.

4.4 | 15 Verified Ratings
Write a Review

Thermo Direct, Inc.

4.4 | 15 Verified Ratings
Write a Review

919-662-4112

134 Donmoor Court
Garner, NC 27529
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Profile
Thermo Direct, Inc.


Welcome to the comfort zone

Thermo Direct, Inc., has been providing quality service for homeowners for more than eight years. In that time they have been known for outstanding integrity and customer service. Call today!

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Raleigh
  • Cary
  • Clayton
  • Apex
  • Morrisville
  • Knightdale
  • Fuquay Varina
  • Garner
  • Holly Springs

Services Offered

Air Conditioning
  • Central A/C Install
  • Central A/C Repair
  • Central Humidifier Install
  • Central Humidifier Repair
  • Central Air Cleaner Install
  • Central Air Cleaner Repair
Cleaning & Maid Services
  • Clean Dryer Vent
Heating & Furnace Systems
  • Thermostat Install
  • Thermostat Repair
  • Heat Pump Install
  • Heat Pump Repair
  • Ducts & Vents Install
  • Gas Furnace - Repair
  • Electric Furnace - Repair
  • Electric Furnace - Install
  • Gas Furnace - Install

Areas of Expertise

  • Heating and Cooling
  • Gas or Electric Furnace Install or Repair
  • Central A/C Install or Service
  • Thermostats, Mini Ductless Systems
  • We offer 100% financing.

Product Brands Used

  • American Standard
  • Bryant
  • Carrier
  • Goodman
  • Lennox International, Inc.
  • Trane
  • York

Quick Facts

Business Hours
Monday - Friday 9:00 am - 6:00 pm
Saturday - Sunday 12:00 am - 12:00 am
(Please call to confirm)
  • Warranty Description: Ask for details
  • Warranty Offered
  • Free Estimates
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2001
Memberships & Affiliations
  • Air Conditioning Contractors Association
  • National Association of Home Builders
  • We Are A Progress Energy Qualified Contractor
State Licensing
Trade: Heating H-3-I
License #: 23462
Expiration: 12-27-2016
Green Certifications
  • EnergyStar.gov - Home Performance with energy Star
  • NATE Consumer Contractor Connection (C-3) HVACR Contractor
  • We work with green products, ask for details.
Screening
HomeAdvisor Screened. View Details

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*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

Garner Chamber of Commerce

March of Dimes supporter

How We Got Started

I love working in Raleigh because we love to service our community..

We started in this industry in 1996.

We describe our business as Well established

 
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Ratings & Reviews
Thermo Direct, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 15
  Page 1 of 2
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4.0   |  
Review by in Ryley, NC
Project: Clean Dryer Vent
Dryer vents cleaned
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3.0   |  
Review by in Raleigh, NC
I chose this company just because I didn't want to work with the other company and his son. I think the sales ppl at Thermo are really nice and good at their job. They bent over backwards to get the job. We didn't have an HVAC on our 1st floor so it was a compete new install. We were lucky enough to have all the tradesmen meet with HVAC sales and installers since the job required electrical and framers, and drywall ppl. But it didn't seem to make a big difference once Thermo came in to install. They sold us a 16 seer forced central air unit for an 1100 sq. foot living area. I think it could probably service the entire house instead of just one floor. It's freezing in the back of the house where the bedrooms and bathroom is located. The problem wasn't with Thermo but their installers. These guys were horrible. They cut twice and never measured once. The ceilings were "over cut" for vents, they left holes in the wall from having wrong vent placement. I saw the sparks fly when they cut an electrical line in the wall and when I asked about it they said "No Problem". I then asked my electrician who found the cut wire and had to replace it . He just shook his head in disbelief. They didn't even try to repair their mistakes. I had to pay extra to get my drywall ppl to repair the drywall and extra for the electrician. The air handler was stuck in an unfinished laundry room and looks absolutely horrible. The flex duck work they used is twisted around and laying on top of each other. Some are tied up with straps in some places hanging down in other places. They tore most of the wall peg board up and didn't try to fix the damage. I was so glad when they left. We'll never be able to finish the laundry room with the duct work in this condition. I am so disappointed in the quality of the installers and the fact, that they had just came in on a newly renovated house and didn't ask about placement of bedroom vents before they started cutting holes in my ceiling and even more disappointed that they didn't try to repair their mistakes before they left the job site. Not sure what to tell you. If you think the other guys are too high and over rated, if you are a good communicator, if you know a little bit about HVAC, if you know what questions to ask, if you know what size of HVAC system that you need, then yes I would say, hire Thermo, but if you are new to HVAC, I'd have to say a window unit is cheaper. The system is good and it is wonderful to have a separate unit on the 1st floor but man, I wouldn't do it again.
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4.0   |  
Derek was completely thorough in looking at all our existing equipment in the attic and outside the house (he even checked the electrical panel). He measured the house. He advised us to get a carbon monoxide detector which we did not have. His proposal and estimate was concise and listed the model numbers of the new equipment so I was able to do some research on the new equipment. The installers were very good too. They tarped the hallway and left everything neat when they left.
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5.0   |  
Review by in Garner, NC
This company came to the rescue on time with the most reasonable and cost effective solution to my air duct problem. These young men were all professionals, friendly, and customer supportive. Quality job including cleanup of all debris. I will use them again for additional work on my heat/air system.

1 of 1 users found this review helpful.

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4.5   |  
Review by in Raleigh, NC
They were quick and completed the job in one day.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Raleigh, NC
Arrived as scheduled. Finished early. Professional and friendly.
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5.0   |  
They were available the same day as I called and several other local companies were not and they did an excellent job at a reasonable rate I am very happy with their services. I will use them again and recommend them to friends and family.
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5.0   |  
Great work. Professional people.
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2.0   |  
Review by in Apex, NC
The customer service and responsiveness were excellent. The two technicians were professional, friendly, and got the job done quickly. Unfortunately, the techs did not clean up after their work was done and we had to remove the mess they left behind. Also, for the amount of labor and materials used the service was extremely over-priced. Based on the latter comments, we would be unwilling to recommend Thermo Direct.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Fuquay Varina, NC
Project: Install Natural Gas or Propane Furnace / Forced Air Heating System
gas furnace & central air installed. Professional men did a quality job & clean up
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Showing 1-10 of 15
  Page 1 of 2

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  6. Bankruptcy Search
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  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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  10. Identity Verification (Reverse Phone Lookup)
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