Thompson Pool Service, Inc.

4.65 | 82 Verified Ratings
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702-367-1269

4616 West Sahara, Suite 115
Las Vegas, NV 89102
 
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Thompson Pool Service, Inc.


We are locally owned and operated in the greater Las Vegas area. We make customer satisfaction a top priority. Give us a call today and let us know how we can help with your home project!

Achievements

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Service Area

  • Las Vegas
  • Henderson
  • North Las Vegas
  • The Lakes
  • Sloan
  • Blue Diamond
  • Boulder City
  • Nellis AFB

Services Offered

Hot Tubs, Spas & Saunas
  • Hot Tub or Spa Repair
Swimming Pools
  • Clean & Maintain Swimming Pool
  • Swimming Pool Heaters Install
  • Swimming Pool Heaters Repair
  • In-Ground Swimming Pool Repair

Areas of Expertise

  • Swimming Pool Heaters - Install, Replace or Repair
  • In Ground Swimming Pool or Accessories - Repair or Service
  • Swimming Pool - Clean and Maintain

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2003
State Licensing
Trade: A-10 (Commercial and Residential Pools)
License #: 70498
Expiration: 03-31-2018
Screening
HomeAdvisor Screened. View Details

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Ratings & Reviews
Thompson Pool Service, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 82
  Page 1 of 9
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1.0   |  
Review by in Boulder City, NV
Very poor communication and technical skills. Mr Thompson was very difficult to contact through both phone and email. There were periods in excess of 3 weeks in which he did not return calls from me to his office or respond to emails to his personal and business email addresses. Once he did commence the work to replace my pump, controllers and other parts of my indoor spa tub, his incompetence to correctly connect the display unit led him to believe that device needed to be replaced also. Only by calling the manufacturer did I discover that he indeed had plugged a control wire into the wrong socket which was clearly labeled and of a different pin configuration, thereby rendering the control panel inoperative and bending a pin on the connector. I completed the proper wiring connections myself after consultation with the manufacturer and discontinued any service with Mr Thompson. I will not use his service again and cannot recommend his service to anyone who cares about timely, correct repair of an indoor spa.
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1.0   |  
Review by in Henderson, NV
Again, the heater is my spa is not working. I was charged seventy five dollars and it is not working yet. No one has returned my calls
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5.0   |  
Review by in Las Vegas, NV
Project: Repair or Service Swimming Pool or Accessories - In Ground
very professional
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3.5   |  
Review by in Las Vegas, NV
Project: Repair or Service Swimming Pool or Accessories - In Ground
We are very pleased with the work John did. I will use him in the future if the need arises.
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3.5   |  
Review by in Las Vegas, NV
Project: Repair or Service Swimming Pool or Accessories - In Ground
good people.
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5.0   |  
Review by in Las Vegas, NV
John is a very experienced technician and immediately found the spa leak.
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5.0   |  
The professionals here work with you and help you identify the best (not necessarily the most expensive) solution to meet your goals. Very responsive and prompt with communication and work. They explain the process well, including those things that could delay progress (including how any issues would be handled). They are tidy and efficient. This is the best pool season for us in 12 years thanks to Thompson!

1 of 1 users found this review helpful.

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5.0   |  
Review by in Henderson, NV
Project: Repair or Service Swimming Pool or Accessories - In Ground
John came out and evaluated the problem with in 48hrs and is now in the process of fixing it,so far I'm very pleased with his work and would recommend him very much so.

1 of 1 users found this review helpful.

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5.0   |  
Overall excellent. On time, diagnosed the problem and fixed it
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5.0   |  
Review by in Henderson, NV
Great work will use again .
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Showing 1-10 of 82
  Page 1 of 9

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  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
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  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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