Titan Remodeling, Inc.

4.47 | 110 Verified Ratings
Write a Review

Titan Remodeling, Inc.

4.47 | 110 Verified Ratings
Write a Review

210-774-6442

10684 Gulf Dale
San Antonio, TX 78216
Share
Your use of our services is governed by our Terms & Conditions

Profile
Titan Remodeling, Inc.


Invest in your home. Invest in your quality of life.

Titan Remodeling is San Antonio's finest home improvement company. Specializing in Windows and Siding services in the San Antonio and the surrounding areas. Schedule A Consultation Today! ~ 100% Financing Available! Titan Remodeling is the HIGHEST RATED home remodeling contractor in San Antonio. Were a family-owned business, founded in 2005 by William Preston Leake, Titan Remodeling has made a name for itself by providing only the best service to San Antonio, Texas homeowners. With a decade of expertise and still going strong, we are dedicated to having satisfied customers. Reviews of our first class services can attest to that. With 75-FIVE STAR reviews on HomeAdvisor, we are ranked as the NUMBER ONE remodeling company in San Antonio. You can trust us. It will be done right. We deliver quality service to our clients that will leave them satisfied and glad to have used our services.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • San Antonio
  • New Braunfels
  • Canyon Lake
  • Seguin
  • Schertz
  • Marble Falls
  • Castroville
  • Kerrville
  • Fischer
  • Beeville
  • Hondo
  • Bulverde
  • Three Rivers
  • Dripping Springs
  • Boerne
  • Converse
  • Austin
  • Helotes
  • Kyle
  • Horseshoe Bay
  • Wimberley
  • Cibolo
  • Buda
  • See All >

Services Offered

Siding
  • Vinyl Siding Install
  • Wood / Fiber-Cement Siding Install
Windows

Areas of Expertise

  • Simonton Window Replacement
  • James Hardie, Mastic Vinyl Siding Replacement
  • Doors
  • Home Improvement Financing

Product Brands Used

  • Simonton Windows and Doors
  • James Hardie
  • Royal Cellect, and Mastic vinyl

Quick Facts

Business Hours
Monday - Friday 8:00 am - 6:30 pm
Saturday - Sunday 8:00 am - 1:00 pm
(Please call to confirm)
  • Small Jobs Welcome
  • Warranty Offered
  • Free Estimates
  • Warranty Description: Labor and materials

Credentials

In Business Since: 2005
Memberships & Affiliations
  • Metals U.S.A, ABC Supply, ALCOA SIDING, Simonton windows, TED LANSING
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

I chose to work in this industry because I started selling windows and siding right after I graduated high school, and have been in this business all of my adult life. Siding and window sales is my passion. As a business owner, I will continue providing top quality service and products to the public as long as I live, in great hope to pass this great foundation off to my children as soon as they come of age.. .

We started in this industry in 1998.

We describe our business as Well established

How has this business come to be so established and successful?

Definetly lots of dedication and FAITH in my savior Jesus Christ to make sure we satisfy everyone.

 

Photos
Titan Remodeling, Inc.


My Work
17 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
Titan Remodeling, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 110
  Page 1 of 11
Sort by newest   Date ▼   Rating  
5.0   |  
Review by in San Antonio, TX
Project: New Windows
I hired Titan to replace the windows on the front of my home. I had previously received 2 other estimates. While Titan was not the lowest estimate, I don't mind paying more for quality work and not having to worry about problems down the line. I met with Carlos C on 5/21/2017. They completed the work yesterday, and I figured it's only right for me to write a review about my experience for others who might be in the position I was in. Carlos told me the installation would be 3-4 weeks from the time of signing the contract, and the company followed through. The windows look great, and the installers were on time, skilled, and left no trace of debris. Titan's warranty on their work and windows gives me the peace of mind for any future issues that may come up. Overall, I am extremely impressed with the professionalism, quality of work, and communication I've received from Titan. I highly recommend them for anyone considering window replacement. Thanks, Mario.
Was this review helpful?  
5.0   |  
Review by in San Antonio, TX
Project: New Windows
Excellent work, did what they said they would do, when they said they would do it. Very happy with Simonton windows and gave me a military discount. Would recommend to others.
Response by Titan Remodeling, Inc.: Thank you for the the outstanding FIVE STAR review Bradley! Your business and recommendation are appreciated very much. We are more than happy to serve those who have served our country. Please don't hesitate to reach out if we can be of further assistance!
Was this review helpful?  
0.5   |  06-05-2017
Review by Mozella C. in San Antonio, TX
Project: New Windows - 6 +
I am ONLY providing feedback because I selected Titan through HomeAdvisor, which shows Titan a one of its highest rated contractors. My next action is to file a complaint with the Better Business Bureau. I met with Titan on more than one occasion to formalize a plan to replace all windows in my home. Once we agreed on a price and timeline, I entered into a contract with Titan and wrote a check for 10% down payment (05/08/17). Within days after the contract and down pmt, a 2nd Titan employee came to my home to verify measurements and inform me that [because of the selected color], it would take 3-4 weeks for the windows to arrive for installation (as opposed to the 2-3 weeks written in the contract). Contingent on the interest rate, I entertained using Titan's affiliate for financing. If the interest rate was unsatisfactory, my financial institutions were prepared to expedite financing. I awaited a response…and awaited a response. The salesman finally returned my calls (ready to move forward with work but still working on getting financial company to lower rates). I reminded him that I was perfectly able to secure my own financing; I simply wanted to move forward with the job. That communication was followed by the 3-4 weeks of silence, during which I presumed Titan was awaiting the window order. 3-4 weeks lapsed with no Titan contact to schedule a date to begin installation. Finally, I received a text from the salesman indicating a need to meet to discuss my project. Ominous. This warranted a phone call, one that was not returned of course. I subsequently called the company’s direct number to get a response. The company had the salesman call me instantly. The salesman intimated a family emergency and lamented the company’s failure to send an alternate in his place, but scheduled a meet at my home on 05/26/17 to “discuss a few things” about my project. He never showed for the meeting. Another call to the company…salesman’s family emergency continued, company’s failure to send an alternate continued, but [the salesman] would be at my home for the next meeting. Salesman arrived at my home on 06/01/17 [with the “boss” on the phone] to inform me that the company could not fulfil the job at the negotiated price and would like to renegotiate. Note: he opened his folder with paperwork, including the receipt showing that they cashed my down payment. Because a contract is a contract, I opted for a refund of my down payment. The boss then informed me that it would take 3-days and they would mail my refund. I requested my refund in-person and they said they would deliver the check to me on 06/05/17. So many things are wrong with this company, the least of which is unethical business practices. 1) Why sign a contract for work at a price outside of company capabilities? 2) If a mistake was made by the salesman, why not immediately refund the down payment [as opposed to dragging out the ordeal over the course of a month]? 3) Why cash the down payment if there was never an intention to order materials? So many things wrong. Customers seeking home improvement work, please do not use this contractor. Save yourself from the headache. HomeAdvisor, please stop recommending Titan as the highest rated contractor. I have found them to be the antithesis of characteristics deserving high ratings: THEY ARE NOT TIMELY, THEY ARE NOT GOOD, AND THEY CERTAINLY ARE NOT HONEST.
Response by Titan Remodeling, Inc.: (consumer name withheld per their request) first and foremost, thank you for inviting us into your home, and for the opportunity to earn your business. Titan Remodeling is San Antonio's HIGHEST RATED home improvement company for a reason. While we regret we could not earn your business, I must point out that there are several inaccuracies in your review. The chocolate color windows are custom order, so of course they will take longer to manufacture. Upon discovering the price difference with the windows you wanted, we immediately tried to meet with you to discuss this. There was indeed a period that went by without communication, this is because you were out of town. Your representative has a family member with a serious illness, and while we regret any inconvenience caused to you, no one can anticipate these kind of things. As a family owned business, our representatives and their families well-being are of the utmost importance, and I'm sure you understand that, (consumer name withheld per their request)Your down payment was deposited because we had every intention of ordering the windows to complete the contract. The down payment has been returned, and we wish you good luck with your window project.
Was this review helpful?  
2.0   |  
Update: they finally came out and fixed all of the above however I had to make too many follow up calls and keep escalating up before I got the job finished
Response by Titan Remodeling, Inc.: Hello Cindy, thank you for taking the time to write the review. We welcome all reviews, positive or negative. Our goal is to constantly improve as a company and in how we serve our customers. I'm happy to hear the job is now completed to your satisfaction. If there is anything we or I personally can do to make you a happy customer again, please call me today at 210-774-6442.
Was this review helpful?  
5.0   |  
Review by in San Antonio, TX
Project: New Windows
We hired Titan Remodeling to replace the windows in our home in April. Rudy was the representative who came out to our home. We told the folks over the phone that we don't respond to high pressure sales tactics, and Rudy was very polite and not pushy. He measured the windows and gave us a fair price for replacing them. We had the windows installed in a little under 2 weeks from the time of ordering them. The installation crew are skilled professionals. They took the time to walk with us around the home to each window so we could inspect them, and shown how to open them from the top. The owner of the company, Mr. Leake, called to make sure we were happy with the process and our purchase, and we certainly are!
Response by Titan Remodeling, Inc.: Thank you for your business, and for the FIVE STAR review Mark! I'll be sure to pass along your feedback to my team. Please don't hesitate to call Titan Remodeling for all of your future exterior home improvement needs!
Was this review helpful?  
5.0   |  
Review by in San Antonio, TX
Project: New Windows - Multiple
Good and honest owners. very professional.
Response by Titan Remodeling, Inc.: Thank you for the feedback and the 5 STAR REVIEW Barbara!
Was this review helpful?  
2.0   |  
Review by in Helotes, TX
Project: New Windows - 6 +
The installers are very good and professional. The sales force and the administration of this company is less than ethical.
Response by Titan Remodeling, Inc.: Thank you for your feedback. 100% customer satisfaction is my number one priority, and it sounds like we failed to live up to that expectation. Please call my office at 210-774-6442 so I can learn more about your situation.
Was this review helpful?  
4.33   |  
Review by in Cibolo, TX
Great response time.
Was this review helpful?  
2.5   |  
Review by in San Antonio, TX
Project: New Windows - 6 +
I had 20+ windows replaced that have a "life time warranty". Jeffery, who was the lead for the window installation was excellent and professional, and I am happy with the final product. However, the poor rating is because I cannot get the warranty information from Titan. I have made numerous requests for the information but without results. So if you use them, don't pay the final payment until you receive all promised warranties.
Response by Titan Remodeling, Inc.: Hi Jane, thank you for your business and for taking the time to write a review. If you are still having trouble getting the warranty information for your new windows, please call my office today at 210-774-6442. I'll be sure we take care of you.
Was this review helpful?  
5.0   |  
Review by in Universal City, TX
Project: New Windows - 2
Response by Titan Remodeling, Inc.: Thank you for the outstanding review, Richard!
Was this review helpful?  
Showing 1-10 of 110
  Page 1 of 11

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
 
Required
Required
Required