Tuckers Carpet, LLC

4.82 | 152 Verified Ratings
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Tuckers Carpet, LLC

4.82 | 152 Verified Ratings

302-319-6420

3 Germay Drive, Suite 1
Wilmington, DE 19804
 
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Profile
Tuckers Carpet, LLC


Welcome to Tuckers Carpet, LLC! We hope you can find everything you need. We are focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. With a variety of offerings to choose from, we're sure you'll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us. WE NOW OFFER FINANCING, call today to schedule your appointment.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Wilmington
  • Newark
  • Dover
  • West Chester
  • New Castle
  • Southeastern
  • Downingtown
  • Exton
  • Chester
  • Marcus Hook
  • Chadds Ford
  • Townsend
  • Winterthur
  • Middletown
  • Hockessin
  • Malvern
  • Saint Georges
  • West Grove
  • Thornton
  • Smyrna
  • Brookhaven
  • Media
  • Clayton
  • Bear
  • Claymont
  • Odessa
  • Yorklyn
  • Cheswold
  • Glen Mills
  • Avondale
  • Landenberg
  • Kirkwood
  • Aston
  • Thorndale
  • Delaware City
  • Rockland
  • Unionville
  • Kennett Square
  • Montchanin
  • See All >

Services Offered

Flooring & Carpet

Areas of Expertise

  • Carpet Install
  • Wood Flooring Install
  • Laminate Wood or Stone Floor - Install
  • We do not install already purchased Materials

Product Brands Used

  • Armstrong
  • Bruce
  • Congoleum Corporation
  • Daltile
  • Invista B.V. - Stainmaster
  • Mannington Mills, Inc.
  • Milliken Floor Covering
  • Mohawk
  • Shaw Industries Group, Inc.
  • Stainmaster
  • Tarkett
  • Wilsonart
  • Masland, Mirage Hardwood, Beaulieu of America
  • See All >

Quick Facts

Business Hours
Monday - Friday NA - NA
Saturday - Sunday NA - NA
(Please call to confirm)
  • Warranty Description: Lifetime warranty on installation
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 1997
State Licensing
Trade: Contractor
License #: 2009600940
Expiration: 12-31-2019
Trade: Home Improvement Contractor
License #: PA078006
Expiration: 03-14-2019
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

How We Got Started

We started in this industry in 1994.

We describe our business as Family owned and operated

What seperates us from our competitors ?

Labor warranties, No upselling, No high pressure sales.

 

Photos
Tuckers Carpet, LLC


My Work
5 Projects
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Ratings & Reviews
Tuckers Carpet, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 153
  Page 1 of 16
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2.0   |  
Review by in Newark, DE
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
The vinyl installation were fine. But the installer didn't do any good about reinstalling the three toilets. He left two unset in the tubs, claiming one has a bad flange the other has a bad water supply line. The only toilet that he placed back was leaking from the tank, that I ended up have to be replaced. The plumber I hired thought it was cracked. The contract that I was offered did say that toilet removal is necessary and they is no guarantee for the plumbing work. Before I signed the contract, I was concerned about that line. I was told that toilet problem is unlikely. That proved to be very wrong. Three out of 3 toilets had problems. I was charged for all three toilet fees. I did get half of one toilet fee waived. But considering the extra costs that I have to put up to fix the problems that created by the installer, I was extremely not happy.
Response by Tuckers Carpet, LLC: This customer is failing to mention that vinyl floor was being replaced do to water damage in kitchen. You could not install over his existing vinyl floors or cut around toilets There was additional damage in the bathrooms under the subfloor, which was unforeseen until we did rip-out. We can not tell if a flange is damaged before taking toilet off, also the water feed line I cannot tell its leaking until it is removed. We offer toilet removal as convenience to our customers to save trip charges from a plumber. We are not plumbers and we don't warrant any issues that arise with taking a toilet off. We went above and beyond and at every turn this customer was looking for free or discounted services. We ripped moldy floors out and we sealed the areas at no additional cost. I am sorry this customer feels he had a bad experience. We take these reviews serious and I cant think of a thing my installer or I could have done differently.to make this customer happy.
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5.0   |  
Review by in Bear, DE
Project: Install Carpeting
very nice people to work with.on time and fast and very important good work

1 of 1 users found this review helpful.

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5.0   |  
Review by in Hockessin, DE
Project: Install Carpeting
Dis a beautiful job and went the extra mile. Wonderful and responsive local small business.
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5.0   |  
Review by in Wilmington, DE
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
They came on time and installed my vinyl flooring. It looks very nice.
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5.0   |  
Review by in West Chester, PA
Project: Install Carpeting
Terri and Bruce were great to work with from start to finish. Bruce came out to measure our space, and provided an estimate in a timely manner. We went to their showroom and met Terri who answered our many questions with patience. Once we picked out our carpet, it was easy to schedule an installation date. The crew that came out did a fantastic job with the installation. The price was the most competitive we saw, and the initial quote was the final price - no surprises or add ons. Communication was always timely and complete, and professional to work with. We will use Tuckers Carpet when we update our flooring for other parts of the house.
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5.0   |  
Review by in Felton, DE
I called Truckers Carpet to repair a strip of carpet that my dog had eaten due to her being neurotic. Terri was awesome to work with in regards to scheduling. I had a rather short time line due to moving out of state. Bruce came and did the repair and the repair looked better than when we moved into the house. I would highly recommend them for any work. True professionals.
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4.0   |  
Review by in Newark, DE
Project: Install Carpeting
We had a couple of "bumps" in the installation of sheet vinyl in our bathroom--let's just say that the installer had an off day. Having work done incorrectly is inconvenient, but what can be the REAL disaster is how a company responds to it. I was most impressed with Terri Tucker. She jumped all over this issue. On behalf of the company, she took responsibility for the error in the installation and ensured that it was reinstalled properly at no additional charge to us. She also took steps to ensure that the problem would not happen again with that installer. As a result, instead of having an overly stressful experience with this, we had to wait a couple of days and then everything was fixed. The only remaining issue was the dusty mess left behind on the surfaces of the bathroom, but I guess that is to be expected in a renovation project. We just cleaned it up, and that was that. Besides that project, we also had carpet installed in three rooms. It was done quickly and professionally--in and out in a day. No issues--everything looked good. The price that we were charged for these projects was reasonable. In terms of customer service, I'll say again that Terri is all over it. She's responsive and communicative, emailing and/or calling to ensure that we were always up-to-date about the job. I think that is a MUST when it comes to this field. If we need services in the future, I would be willing to work with this company again if Terri was our project manager.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Wilmington, DE
Project: Install Vinyl or Linoleum Sheet Flooring or Tiles
quicker install time
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5.0   |  
Review by in West Chester, PA
Project: Install Carpeting
Finally a contractor that showed up on time to view and bid the project, submitted their proposal on time, started and completed the project on time and did an excellent job. Kept to their price. Exactly how I like to do business. These people are real professionals and I would not hesitate to use them for my next home project. Project was for a DIY basement finish project. About 1200 SF with stairs, landings, hallways and rooms requiring carpet and padding.
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5.0   |  
Review by in Kennett Square, PA
Project: Install Carpeting
Very friendly company.
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Showing 1-10 of 153
  Page 1 of 16

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