USI Custom Outdoor Living

4.52 | 14 Verified Ratings
Write a Review

USI Custom Outdoor Living

4.52 | 14 Verified Ratings
Write a Review

866-573-8358

10626 Southeast 237th Street
Kent, WA 98031
 
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Profile
USI Custom Outdoor Living


USI Keeps You Dry

Experienced at custom decks, waterproofing, roof structures, and concrete, we are professionals you can trust. Our team is dedicated to customer satisfaction, paying attention to detail, and delivering a quality product and service. USI Custom Outdoor Living is the only company in the Pacific Northwest to offer Undercover Systems. What is an Undercover System? Undercover Systems is a patented gutter system that can be installed either beneath an existing second-story deck or custom built to keep your ground story deck or patio space dry all year long! It leads the industry in products of its kind. The interlocking panels produce a seamless, finished look that can also be easily taken apart to clean or remove stubborn debris.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Bellevue
  • Redmond
  • Seattle
  • Issaquah
  • Kirkland
  • Woodinville
  • Sammamish
  • Renton
  • Bothell
  • Kenmore
  • Mercer Island
  • Medina
  • Preston
  • See All >

Services Offered

Awnings
  • Metal Awning or Patio Cover Install
Decks
  • Deck or Porch Build or Replace

Areas of Expertise

  • Deck Waterproofing (Please Call For The Description of This Specific Task Prior to Submitting a Request)
  • New Deck Construction

Product Brands Used

  • Timber Tech
  • Trex
  • Azek
  • Tufflex Polymers

Quick Facts

Business Hours
Monday - Friday 9:00 am - 5:00 pm
Saturday - Sunday 11:00 am - 5:00 pm
(Please call to confirm)
  • Warranty Offered
  • Free Estimates
  • Credit Cards Accepted

Credentials

In Business Since: 2009
Memberships & Affiliations
  • A+ Rated with the Better Business Bureau
State Licensing
Trade: General Contractor
License #: USICUCO867KF
Expiration: 05-01-2018
Green Certifications
  • Institute for Green Business Certification
Awards
  • Consumer Choice Awards 2005-2011
Screening
HomeAdvisor Screened. View Details

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information or representations set forth in those profiles, as they are self-reported by the Service Professional.

*HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Business Overview

Community Involvement

USI Custom Outdoor Living has donated to Domestive Violence Walks

USI Custom Outdoor Living has donated to Child Haven

How We Got Started

I chose to work in this industry because It is amazing to watch a backyard transform from an unused space to the highlight of a home.

We started in this industry in 2004.

We describe our business as Family owned and operated

What do I love about the Northwest?

Our employees are all very active - hiking, sports, running, golf. Puget Sound has it all!

 

Photos
USI Custom Outdoor Living


My Work
13 Projects
HomeAdvisor: The nation's largest network of screened and rated pros.

Ratings & Reviews
USI Custom Outdoor Living

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 14
  Page 1 of 2
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4.5   |  
Review by in Bothell, WA
Friendly, knowledge and great referrals!
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4.5   |  
Good quality work - they are professsionally operated and my new deck was completed on time. Highly recommend this company.
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5.0   |  
Review by in Kirkland, WA
Great response and awesome customer service.
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4.5   |  
Overall it was a great experience. Ryan the projects manager was very courteous and flexible and bent over backwards to accelerate completion over two weekend days and one weekday. deck builders Josh and Jaime were great to work with and they did a fabulous job with the deck workmanship and quality. Only reason for the 4.5 out of 5 is because there was a 2 week silent period between hiring and being contacted by the project manager. Other than that, they are a great company to deal with.
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4.0   |  
Very friendly, experienced and timely. They are almost done and it should occur this weekend.
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5.0   |  
Everyone I dealt with - from sales, project manager, crew, & office -- was exceedingly professional and nice. The deck construction began & ended exactly when they said it would. The deck is beautiful, and they did a great job cleaning up the work site too. Their pricing was also better than other contractors I met with. I definitely recommend them.

1 of 1 users found this review helpful.

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1.5   |  
Review by in Bellevue, WA
USI walked off the job due to a personal issue. We thought they would help us find a replacement but so far nothing. We had to find another company and USI is only refunding part of the deposit. We have not seen the check as of yet.
Response by USI Custom Outdoor Living: Refund check is being hand delivered this week-end to customer's house
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4.5   |  
Review by in Renton, WA
USI was very professional, and did a great job. It was a bit expensive, but I chose some of the more expensive options.
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4.5   |  
I'd work with the company again

1 of 1 users found this review helpful.

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4.0   |  
Review by in Bellevue, WA
They pulled out all the stops to get my project done early.

1 of 1 users found this review helpful.

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Showing 1-10 of 14
  Page 1 of 2

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

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