University Pool Services

4.61 | 50 Verified Ratings
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214-560-6709

500 East Arapaho Road, Suite 301
Richardson, TX 75081
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Profile
University Pool Services


Service with integrity! That's been our motto since we began serving Dallas customers back in 1989. We strive to be the swimming pool service and repair company you can trust. We believe that honesty is the best policy in the service and repair business and the basis for long term relationships with our customers. Our experienced, uniformed technicians are trained to look for and report potential problems on an ongoing basis. We also randomly inspect weekly service pools to assure your quality of service. Your satisfaction is guaranteed! Just let us know within 48 hours of cleaning that you were not satisfied, and we will re-clean your pool at no charge. Repairs are our specialty. We are committed to providing superior repair services, taking into account not only the immediate problem, but also the future serviceability of the work. The result is less potential for future failure and less time spent on future repairs. Time is money in the repair business, and we will never bill

Quick Facts

Business Hours
(Please call to confirm)

Credentials

In Business Since: 1991
Memberships & Affiliations
  • BBB
Insurance
Type: General Liability
Amount: $2,000,000
Expiration: 10-16-2013

About Us

Community Involvement

Volunteer work at Heart House Afterschool Program

Member of The Museum of the American Railroad

Member of The National Association of Railway Passengers

 

Ratings & Reviews
University Pool Services

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

Showing: 1-10 of 50 1 | 2 | Next >

5.0   |  04-21-2013
Review by Rick A. in Frisco, TX
Project: Repair or Service Swimming Pool Heaters
Prompt. Had our interest first. Very honest!
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1.67   |  01-13-2012
Review by Marcus P. in Plano, TX
Project: Repair or Service Swimming Pool Heaters
Heater on pool failed. University was quick to respond but the service person made the repair without the ablity to estimate the cost. Advised it would be around $500 and a bill came two weeks later for almost $800. Will not use the pool service in the future.
Response by University Pool Services: We sincerely apologize for the miscommunication. Our technician should have called his supervisor for an exact price on the parts. The labor was difficult to estimate since we charge in real time instead of rounding or using an inflated flat rate price.
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4.67   |  04-13-2011
Review by Richman L. in Frisco, TX
Project: Remodel a Swimming Pool
Great work in leveling and retiling our in pool spa. Labor was a little on the high side but you get what you pay for. Thanks.
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5.0   |  11-27-2010
Review by a homeowner in Richardson, TX
Project: Clean or Maintain a Swimming Pool
Then I won't respond to any more surveys.
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4.67   |  05-11-2009
Review by Arthur M. in Richardson, TX
Project: Clean or Maintain a Swimming Pool
Mat Snyder and his team listened to our needs & concerns and addressed them accordingly. I am glad to have found University Pool Services.
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4.83   |  11-30-2008
Review by Steve H. in Dallas, TX
Project: Clean or Maintain a Swimming Pool
Throughout the year, we maintain the pool ourselves. But for vacations we need someone to provide routine upkeep. Our pool is small, and after a windy day will be full of pine needles which clogs the skimmers in a matter of minutes once the equipment is running. In the past, we have never used a pool company more than once while we were away due to poor service. The guys at University Pool services did a wonderful job! We noticed last night coming back from vacation that the neighborhood/our driveway was full of leaves, and expected the worst. I just checked out the pool this morning and everything is in tip-top shape! Highly recommend
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5.0   |  07-10-2008
Review by a homeowner in Plano, TX
Project: Clean or Maintain a Swimming Pool
My husband was in the hospital and the kids had not had an opportunity to use the pool in our new house because of poor water quality. Matt and his team treated our pool the very next day which allowed my husband not to stress over it and the kids the opportunity to go swimming the very same weekend.
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4.17   |  12-08-2007
Very good communication. Fast turn-around. Affordable.
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5.0   |  09-27-2007
Review by a homeowner in Plano, TX
Project: Install or Replace Swimming Pool Heaters
It wasn't my pool heater - it was my pool pump - I selected University Pool Services and they were very good
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4.83   |  08-02-2007
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Showing: 1-10 of 50 1 | 2 | Next >

University Pool Services

4.61 | 50 Verified Ratings See All Reviews

214-560-6709

500 East Arapaho Road, Suite 301
Richardson, TX 75081
Share

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