Upstate Comfort Systems

4.79 | 28 Verified Ratings

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866-519-0923

186 Taft Avenue
Rochester, NY 14609

Your use of our services is governed by our Terms & Conditions

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Upstate Comfort Systems

Quality and Integrity, You can Trust !!!!

Upstate Comfort Systems services all of Monroe County. Our experience stems over 20 years of repair, service, and installation of electrical, heating, and air conditioning projects. We know you have a choice in sevice providers. Our company slogan is "QUALITY and INTEGRITY, YOU CAN TRUST!" We believe that we are the best value for your hard earned dollar. Sure there are companies that offer no service call fee/diagnostic charge. Come to find out they only bury it in the repair. My mother always told me nothing in life is free. We charge a fair and honest price for our services so you can get the quality you deserve. Feel free to check us out with the Better Business Bureau also. Please call us today 585-880-7622. Thank You, Dale

Services Offered

Heating & Furnace Systems

Plumbing

Service Area

Rochester
Fairport
North Greece
Pittsford
Webster
Henrietta

Areas of Expertise

Electrical
HVAC
Plumbing

Product Brands Used

Cutler Hammer
General Electric
Ideal
Leviton
Lutron
Siemens
Square D
Heil, Weil Mclain, Williamson
Bradford White
A O Smith
See All >

Quick Facts

Business Hours

Monday - Friday 8:00 am - 5:00 pm
(Please call to confirm)

Warranty Offered
Credit Cards Accepted
Free Estimates
Trip Charge

Credentials

In Business Since: 1999

Memberships & Affiliations

Air Conditioning Contractors of America (ACCA)
American Gas Association (AGA)
Better Business Bureau
Electric & Gas Industries Associations
Better BUsiness Bureau
Better Business Bureau accredited member

Insurance

Type: General Liability

Amount: $2,000,000

Expiration: 01-16-2014

About Us

How We Got Started

I chose to work in this industry because Family Heritage.

I love working in Geographical Location because I enjoy being able to provide the proper solution and or options to the customer to best meet their needs.

We started in this industry in 1990.

We describe our business as Family owned and operated

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Ratings & Reviews

Ratings & Reviews

Upstate Comfort Systems

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.

5.0 | 05-17-2013

Review by Christopher E. in Fairport, NY
Project: Install or Replace a Water Heater

Dale replied promptly to my request for quote. His pricing was great, and he and Walt were able to install the new water heater on time and at price quoted. Very professional and I would recommend to my friends and neighbors.

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4.67 | 05-06-2013

Review by Annette F. in Rochester, NY
Project: Install or Replace a Water Heater

I was merely doing research to find someone to help with our busted water heater. Within minutes of filling out the information, I got a call from Dale. He was friendly and ready to help, and gave us a fair quote. We ended up having the repair done by a friend who does this work who offered to help us out, so we didn't have Dale do the work. However, if we need work done in the future, I wouldn't hesitate to contact him again.

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5.0 | 04-25-2013

Review by Michael R. in Rochester, NY
Project: Install or Replace a Water Heater

Dale went out of his way to get a hot water heater for me and install it on a moment's notice. A different contractor led me on for several hours and by the time I called Dale, it was late in the day. Very professional, knowledgeable and takes great bride in doing a quality job.

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4.17 | 03-25-2013

Review by Suzanne M. in Fairport, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System

Altough I was not there to meet in person since I lived out of town, the service seemed good and very prompt. Friendy, cooperative etc.

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3.5 | 03-23-2013

Review by Thomas T. in Rochester, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System

My problem was simple and I could have fixed it easily myself. Dale of Upstate was on time, found the problem within 5 min. and after running after the part, finished the job in about 5 min. He was very nice, said he didn't care if I watched which I thought was cool though I didn't take him up on it. The part was very expensive; I expected a mark-up and I went on line to see how much I could have gotten it for so I guess my conclusion was that it wasn't exorbitant. I can't emphasize enough how impressed I was with how fast he got in touch of me and how quickly the repair was done. I would hire Dale again for sure.

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4.67 | 01-29-2013

Review by William P. in Rochester, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System

good job

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5.0 | 11-27-2012

Review by Dan B. in Rochester, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System

I was amazed at this companies professionalism,Dale was very honest and went the extra mile to even unclog the chimney of a birds nest that was interfering with the furnace and hot water heater from properly ventilating out the chimney.He didnt try to sell me anything extra than what I needed.I will definitely use him in the future and recommend him to anyone who wants a honest professional.Dan B

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4.83 | 11-21-2012

Review by a homeowner in Rochester, NY
Project: Install or Replace a Water Heater

Put out a request for service at 5:30am. By 6:30am was contacted by Upstate Comfort Systems. By 9:30am they were at my house installing a new water heater. Very professional and competent. Took the time to answer questions. Charged me $150 less than Isaac Heating wanted for the job. Would definitely use again. Only complaint is they made a mess of my stairs with dirty shoes.

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5.0 | 10-23-2012

Review by Michelle E. in Fairport, NY
Project: Install or Replace a Water Heater

Great service. Great price. Very friendly. Very professional. Very knowledgeable.

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4.5 | 10-08-2012

Review by Natalie E. in Rochester, NY
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System

Dale was very helpful and was able to come the same day I called. Very good customer service and explanation of what he did. Didn't try to sell me on anything else, honest and helpful person.

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